Customer Service Jobs in Stone Mountain, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 159 Jobs
MillerKnoll

Customer Care Representative

  • MillerKnoll
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 10 days ago
  • MillerKnoll
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 10 days ago

Manage and respond to all incoming emails and phone calls related to customer service within the designated region....

Customer Support Associate

  • Alpharetta, GA (24 miles from Stone Mountain, GA)
  • 5 hours ago
  • Alpharetta, GA (24 miles from Stone Mountain, GA)
  • 5 hours ago

Customer Support Associate Job Description: What You'll Be Doing: Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements....

Remote Work

Customer Service Associate

  • Stone Mountain, GA
  • 5 hours ago
  • Stone Mountain, GA
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Suwanee, GA (20 miles from Stone Mountain, GA)
  • 5 hours ago
  • Suwanee, GA (20 miles from Stone Mountain, GA)
  • 5 hours ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Bilingual Customer Service Representative

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 11 hours ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 11 hours ago

Customer Service Role Are you looking to work for a stable role that offers growth? Do you have customer service experience and enjoy speaking to clients?...

Customer Service Associate

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 12 hours ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 12 hours ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Representative - Cigna Healthcare - Remote

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 13 hours ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 13 hours ago

The Call Center Customer Service Representative represents the company, and our people make all the difference in our success....

Remote Work

Customer Support Associate - East Coast (Remote)

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 16 hours ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 16 hours ago

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin,...

Remote Work

Customer Service Representative

  • Norcross, GA (10 miles from Stone Mountain, GA)
  • 16 hours ago
  • Norcross, GA (10 miles from Stone Mountain, GA)
  • 16 hours ago

Your Opportunity Customer Service Representative Titlemax Norcross, GA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

Customer Service Agent

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 16 hours ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 16 hours ago

Previous customer service experience preferred....

Customer Service Associate - Temporary

  • Lawrenceville, GA (16 miles from Stone Mountain, GA)
  • 1 day ago
  • Lawrenceville, GA (16 miles from Stone Mountain, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Chamblee, GA (8 miles from Stone Mountain, GA)
  • 1 day ago
  • Chamblee, GA (8 miles from Stone Mountain, GA)
  • 1 day ago

Your Opportunity Customer Service RepresentativeTitlemaxChamblee, GA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...

Customer Care Representative II

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 1 day ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 1 day ago

This is an exciting opportunity for anyone looking to make a difference and contribute to a culture of outstanding customer service!...

Customer Service Representative

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 1 day ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 1 day ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative

  • Marietta, GA (23 miles from Stone Mountain, GA)
  • 1 day ago
  • Marietta, GA (23 miles from Stone Mountain, GA)
  • 1 day ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Demographic Data for Stone Mountain, GA

Moving to Stone Mountain, GA? Find some basic demographic data about Stone Mountain, GA below.


Local
National
124,752
1,545
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Stone Mountain, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Stone Mountain, GA offer the following education background
High School or GED
34.1%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Stone Mountain, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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