Customer Service Jobs in Snellville, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 144 Jobs

Customer Service Representative/Inside Sales Representative - 1

  • Lawrenceville, GA (11 miles from Snellville, GA)
  • 2 hours ago
  • Lawrenceville, GA (11 miles from Snellville, GA)
  • 2 hours ago

Train new customer service / inside sales representatives....

Inbound Customer Service Representative

  • Lawrenceville, GA (11 miles from Snellville, GA)
  • 4 hours ago
  • Lawrenceville, GA (11 miles from Snellville, GA)
  • 4 hours ago

Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...

Remote Work

Remote Customer Service Representative

  • Lawrenceville, GA (11 miles from Snellville, GA)
  • 4 hours ago
  • Lawrenceville, GA (11 miles from Snellville, GA)
  • 4 hours ago

Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Customer Service Representative - Part-time Evenings

  • Atlanta, GA (20 miles from Snellville, GA)
  • 8 hours ago
  • Atlanta, GA (20 miles from Snellville, GA)
  • 8 hours ago

service in a contact center environment (i.e., schedule adherence, call metrics, QA scores, etc.)...

Remote Work

Lead Retail Customer Service Associate

  • Atlanta, GA (20 miles from Snellville, GA)
  • 9 hours ago
  • Atlanta, GA (20 miles from Snellville, GA)
  • 9 hours ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Accounts Advisor

  • Atlanta, GA (20 miles from Snellville, GA)
  • 21 hours ago
  • Atlanta, GA (20 miles from Snellville, GA)
  • 21 hours ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....

Customer Service Representative

  • Lilburn, GA (6 miles from Snellville, GA)
  • 21 hours ago
  • Lilburn, GA (6 miles from Snellville, GA)
  • 21 hours ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Veterinary Client Service Representative

  • Decatur, GA (14 miles from Snellville, GA)
  • 23 hours ago
  • Decatur, GA (14 miles from Snellville, GA)
  • 23 hours ago

Employee should have experience in customer service leadership, have a strong work ethic, and have a warm personality. Experience in a specialty and/or emergency setting is preferred....

Customer Relations Specialist

  • Atlanta, GA (20 miles from Snellville, GA)
  • 1 day ago
  • Atlanta, GA (20 miles from Snellville, GA)
  • 1 day ago

Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based...

Customer Service Representative - PM

  • Lawrenceville, GA (11 miles from Snellville, GA)
  • 1 day ago
  • Lawrenceville, GA (11 miles from Snellville, GA)
  • 1 day ago

The CSR contributes to the profitability of the organization by establishing a highly successful and efficient customer service environment....

Full Time - Customer Service Associate - Tool Rental - Closing

  • Suwanee, GA (18 miles from Snellville, GA)
  • 1 day ago
  • Suwanee, GA (18 miles from Snellville, GA)
  • 1 day ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Representative

  • Forest Park, GA (22 miles from Snellville, GA)
  • 1 day ago
  • Forest Park, GA (22 miles from Snellville, GA)
  • 1 day ago

As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....

Customer Care Representative - Part Time

  • Atlanta, GA (20 miles from Snellville, GA)
  • 1 day ago
  • Atlanta, GA (20 miles from Snellville, GA)
  • 1 day ago

Responsibilities: Handle incoming calls, chats, and emails to provide timely and effective customer service....

Retail Customer Service Supervisor

  • Loganville, GA (8 miles from Snellville, GA)
  • 1 day ago
  • Loganville, GA (8 miles from Snellville, GA)
  • 1 day ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Full Time - Customer Service Associate - Tool Rental - Opening

  • Snellville, GA
  • 1 day ago
  • Snellville, GA
  • 1 day ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Demographic Data for Snellville, GA

Moving to Snellville, GA? Find some basic demographic data about Snellville, GA below.


Local
National
87,283
1,816
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

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Salary for Customer Service Jobs in Snellville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Snellville, GA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Snellville, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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