Customer Service Jobs in Sandy Springs, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 154 Jobs
MillerKnoll

Customer Care Representative

  • MillerKnoll
  • Atlanta, GA (12 miles from Sandy Springs, GA)
  • 5 days ago
  • MillerKnoll
  • Atlanta, GA (12 miles from Sandy Springs, GA)
  • 5 days ago

Manage and respond to all incoming emails and phone calls related to customer service within the designated region....

Healthcare Customer Service Representative - Remote

  • Alpharetta, GA (14 miles from Sandy Springs, GA)
  • 8 hours ago
  • Alpharetta, GA (14 miles from Sandy Springs, GA)
  • 8 hours ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Bilingual Customer Service Representative I

  • Tucker, GA (11 miles from Sandy Springs, GA)
  • 8 hours ago
  • Tucker, GA (11 miles from Sandy Springs, GA)
  • 8 hours ago

Volt is immediately hiring for a Bilingual Customer Service Rep I at TUCKER, Georgia 30084....

Customer Service Associate - Content Team Support

  • Kennesaw, GA (13 miles from Sandy Springs, GA)
  • 8 hours ago
  • Kennesaw, GA (13 miles from Sandy Springs, GA)
  • 8 hours ago

Education and Experience Minimum: Associates Degree a business-related field OR equivalent Customer Service work experience....

Customer Service Representative

  • Norcross, GA (11 miles from Sandy Springs, GA)
  • 8 hours ago
  • Norcross, GA (11 miles from Sandy Springs, GA)
  • 8 hours ago

Job DescriptionWe are seeking a Customer Service Representative (CSR) that will be responsible for measuring how well shipments align with client expectations and internal commitments....

Retail Customer Service Associate

  • Snellville, GA (22 miles from Sandy Springs, GA)
  • 13 hours ago
  • Snellville, GA (22 miles from Sandy Springs, GA)
  • 13 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Technical Customer Service Associate

  • Kennesaw, GA (13 miles from Sandy Springs, GA)
  • 14 hours ago
  • Kennesaw, GA (13 miles from Sandy Springs, GA)
  • 14 hours ago

The Technical support representative provides support to our business and individual tax software clients and to our practice clients. This role provides resolution to moderate and complex...

Customer Success Representative, COM Named

  • Alpharetta, GA (14 miles from Sandy Springs, GA)
  • 14 hours ago
  • Alpharetta, GA (14 miles from Sandy Springs, GA)
  • 14 hours ago

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup,...

Customer Service Representative Production

  • Suwanee, GA (19 miles from Sandy Springs, GA)
  • 18 hours ago
  • Suwanee, GA (19 miles from Sandy Springs, GA)
  • 18 hours ago

Use PPI Process improvement tools to identify, own and implement customer service related process improvements....

Customer Service Representative Job Roswell, GA

  • Roswell, GA (8 miles from Sandy Springs, GA)
  • 1 day ago
  • Roswell, GA (8 miles from Sandy Springs, GA)
  • 1 day ago

Apply for FYZICALs Customer Service Representative job opening today!...

Receptionist/Customer Service Representative

  • Decatur, GA (12 miles from Sandy Springs, GA)
  • 1 day ago
  • Decatur, GA (12 miles from Sandy Springs, GA)
  • 1 day ago

Receptionist/Customer Service Representative (Decatur, Ga.) Ace & A Heating and Air of Dekalb Inc. 2768 E....

Customer Service Agent (Full-Time)

  • Atlanta, GA (12 miles from Sandy Springs, GA)
  • 1 day ago
  • Atlanta, GA (12 miles from Sandy Springs, GA)
  • 1 day ago

Are you passionate about aviation and customer service?...

Customer Service Representative - FS

  • Marietta, GA (8 miles from Sandy Springs, GA)
  • 1 day ago
  • Marietta, GA (8 miles from Sandy Springs, GA)
  • 1 day ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Senior Customer Service Representative - Corporate

  • Kennesaw, GA (13 miles from Sandy Springs, GA)
  • 1 day ago
  • Kennesaw, GA (13 miles from Sandy Springs, GA)
  • 1 day ago

service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...

Customer Service Representative 10am-6:30pm EST

  • Atlanta, GA (12 miles from Sandy Springs, GA)
  • 1 day ago
  • Atlanta, GA (12 miles from Sandy Springs, GA)
  • 1 day ago

**The base compensation for this position is at an hourly $20 per hour + Annual Gainshare Bonus** Customer Service is the critical link to strong communications between the sales field and Matco Tools...

Demographic Data for Sandy Springs, GA

Moving to Sandy Springs, GA? Find some basic demographic data about Sandy Springs, GA below.


Local
National
10,712,033
252,498

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Relationship Management
Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM. Customer Relationship Management, also known as CRM, helps businesses...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Sandy Springs, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Sandy Springs, GA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Sandy Springs, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »