Customer Service Jobs in Roswell, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service - Stocker/Merchandising
- Suwanee, GA (16 miles from Roswell, GA)
- 3 hours ago
- Suwanee, GA (16 miles from Roswell, GA)
- 3 hours ago
Store - ATL-JOHN'S CREEK, GA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Lead Retail Customer Service Associate
- Alpharetta, GA (6 miles from Roswell, GA)
- 3 hours ago
- Alpharetta, GA (6 miles from Roswell, GA)
- 3 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative
- Austell, GA (20 miles from Roswell, GA)
- 13 hours ago
- Austell, GA (20 miles from Roswell, GA)
- 13 hours ago
Communicates pricing, shipping dates and appropriate order information to customer to ensure order fulfillment and satisfaction....
Customer Service Representative (remote)
- Atlanta, GA (21 miles from Roswell, GA)
- 13 hours ago
- Atlanta, GA (21 miles from Roswell, GA)
- 13 hours ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative - Cardmember Services
- Atlanta, GA (21 miles from Roswell, GA)
- 13 hours ago
- Atlanta, GA (21 miles from Roswell, GA)
- 13 hours ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Customer Service Representative (Healthcare) - Remote
- Atlanta, GA (21 miles from Roswell, GA)
- 13 hours ago
- Atlanta, GA (21 miles from Roswell, GA)
- 13 hours ago
Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...
Remote WorkCustomer Service Representative
- Marietta, GA (12 miles from Roswell, GA)
- 18 hours ago
- Marietta, GA (12 miles from Roswell, GA)
- 18 hours ago
Service....
Moncrief Heating & Air - HVAC Customer Service Representative
- Alpharetta, GA (6 miles from Roswell, GA)
- 18 hours ago
- Alpharetta, GA (6 miles from Roswell, GA)
- 18 hours ago
What You’ll Do: Provide unmatched customer service....
Customer Service Representative
- Atlanta, GA (21 miles from Roswell, GA)
- 23 hours ago
- Atlanta, GA (21 miles from Roswell, GA)
- 23 hours ago
Strong commitment to customer service and teamwork. Bi-lingual skills (Spanish) are a plus....
- Stone Mountain, GA (21 miles from Roswell, GA)
- 1 day ago
- Stone Mountain, GA (21 miles from Roswell, GA)
- 1 day ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Customer Service Representative
- Smyrna, GA (14 miles from Roswell, GA)
- 1 day ago
- Smyrna, GA (14 miles from Roswell, GA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lead, Customer Service Representative - ONSITE
- Tucker, GA (16 miles from Roswell, GA)
- 1 day ago
- Tucker, GA (16 miles from Roswell, GA)
- 1 day ago
As a Lead, Customer Service Representative, you will be part of the operations team supporting delivery services....
Fraud Client Service Representative - 2nd Shift
- Kennesaw, GA (12 miles from Roswell, GA)
- 1 day ago
- Kennesaw, GA (12 miles from Roswell, GA)
- 1 day ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
Medical Equipment Customer Service Representative
- Marietta, GA (12 miles from Roswell, GA)
- 1 day ago
- Marietta, GA (12 miles from Roswell, GA)
- 1 day ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Atlanta, GA (21 miles from Roswell, GA)
- 2 days ago
- Atlanta, GA (21 miles from Roswell, GA)
- 2 days ago
We are seeking to fill a number of key positions within our organization including this opportunity in the Sandy Springs area of Atlanta, GA for a Customer Service Representative....
Demographic Data for Roswell, GA
Moving to Roswell, GA? Find some basic demographic data about Roswell, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Roswell, GA
Highest Education Level
Customer Services in Roswell, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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