Customer Service Jobs in Roswell, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 149 Jobs
MillerKnoll

Customer Care Representative

  • MillerKnoll
  • Atlanta, GA (21 miles from Roswell, GA)
  • 11 days ago
  • MillerKnoll
  • Atlanta, GA (21 miles from Roswell, GA)
  • 11 days ago

Manage and respond to all incoming emails and phone calls related to customer service within the designated region....

Customer Service Associate - Temporary

  • Woodstock, GA (5 miles from Roswell, GA)
  • 12 hours ago
  • Woodstock, GA (5 miles from Roswell, GA)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Kennesaw, GA (12 miles from Roswell, GA)
  • 12 hours ago
  • Kennesaw, GA (12 miles from Roswell, GA)
  • 12 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative Part Time

  • Duluth, GA (13 miles from Roswell, GA)
  • 12 hours ago
  • Duluth, GA (13 miles from Roswell, GA)
  • 12 hours ago

What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....

Customer Service Representative

  • Kennesaw, GA (12 miles from Roswell, GA)
  • 12 hours ago
  • Kennesaw, GA (12 miles from Roswell, GA)
  • 12 hours ago

Ascension FBO - Customer Service Representative ARE YOU INTERESTED IN WORKING IN AVIATION?...

Pharmacy Customer Service Associate

  • Alpharetta, GA (6 miles from Roswell, GA)
  • 13 hours ago
  • Alpharetta, GA (6 miles from Roswell, GA)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Powder Springs, GA (21 miles from Roswell, GA)
  • 13 hours ago
  • Powder Springs, GA (21 miles from Roswell, GA)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Support Associate

  • Alpharetta, GA (6 miles from Roswell, GA)
  • 1 day ago
  • Alpharetta, GA (6 miles from Roswell, GA)
  • 1 day ago

Customer Support Associate Job Description: What You'll Be Doing: Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements....

Remote Work

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Suwanee, GA (16 miles from Roswell, GA)
  • 1 day ago
  • Suwanee, GA (16 miles from Roswell, GA)
  • 1 day ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Associate

  • Atlanta, GA (21 miles from Roswell, GA)
  • 1 day ago
  • Atlanta, GA (21 miles from Roswell, GA)
  • 1 day ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Representative - Cigna Healthcare - Remote

  • Atlanta, GA (21 miles from Roswell, GA)
  • 1 day ago
  • Atlanta, GA (21 miles from Roswell, GA)
  • 1 day ago

The Call Center Customer Service Representative represents the company, and our people make all the difference in our success....

Remote Work

Customer Service Representative

  • Norcross, GA (13 miles from Roswell, GA)
  • 1 day ago
  • Norcross, GA (13 miles from Roswell, GA)
  • 1 day ago

Your Opportunity Customer Service Representative Titlemax Norcross, GA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

GP Customer Service Representative

  • Cumming, GA (19 miles from Roswell, GA)
  • 1 day ago
  • Cumming, GA (19 miles from Roswell, GA)
  • 1 day ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Agent

  • Atlanta, GA (21 miles from Roswell, GA)
  • 1 day ago
  • Atlanta, GA (21 miles from Roswell, GA)
  • 1 day ago

Previous customer service experience preferred....

Customer Service Representative

  • Chamblee, GA (12 miles from Roswell, GA)
  • 2 days ago
  • Chamblee, GA (12 miles from Roswell, GA)
  • 2 days ago

Your Opportunity Customer Service RepresentativeTitlemaxChamblee, GA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...

Demographic Data for Roswell, GA

Moving to Roswell, GA? Find some basic demographic data about Roswell, GA below.


Local
National
99,947
4,033
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Roswell, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Roswell, GA offer the following education background
High School or GED
34.1%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Roswell, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »