Customer Service Jobs in Ocilla, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-10 of 10 Jobs

Retail Customer Service Cashier

  • Tifton, GA (19 miles from Ocilla, GA)
  • 3 days ago
  • Tifton, GA (19 miles from Ocilla, GA)
  • 3 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate - Temporary

  • Nashville, GA (24 miles from Ocilla, GA)
  • 4 days ago
  • Nashville, GA (24 miles from Ocilla, GA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Accounts Advisor

  • Tifton, GA (19 miles from Ocilla, GA)
  • 23 days ago
  • Tifton, GA (19 miles from Ocilla, GA)
  • 23 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Lead Customer Service Representative, Full or Part Time

  • Nashville, GA (24 miles from Ocilla, GA)
  • 24 days ago
  • Nashville, GA (24 miles from Ocilla, GA)
  • 24 days ago

Store 2745012: 519 S Davis St, Nashville, Georgia 31639 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate (CSA)

  • Tifton, GA (19 miles from Ocilla, GA)
  • 29 days ago
  • Tifton, GA (19 miles from Ocilla, GA)
  • 29 days ago

The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day....

Customer Service Representative

  • Tifton, GA (19 miles from Ocilla, GA)
  • 30+ days ago
  • Tifton, GA (19 miles from Ocilla, GA)
  • 30+ days ago

Store 2707255: 4440 Union Road, Tifton, Georgia 31794 Availability - Shift/Days Full time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative

  • Tifton, GA (19 miles from Ocilla, GA)
  • 30+ days ago
  • Tifton, GA (19 miles from Ocilla, GA)
  • 30+ days ago

Providing excellent customer service is essential in this position. Customer Service, industry experience, and some college coursework are preferred but not required....

Lead Customer Service Representative, Full or Part Time

  • Fitzgerald, GA (11 miles from Ocilla, GA)
  • 45+ days ago
  • Fitzgerald, GA (11 miles from Ocilla, GA)
  • 45+ days ago

Store 2745073: 603 N Grant St, Fitzgerald, Georgia 31750 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Fitzgerald, GA (11 miles from Ocilla, GA)
  • 45+ days ago
  • Fitzgerald, GA (11 miles from Ocilla, GA)
  • 45+ days ago

Store 2745073: 603 N Grant St, Fitzgerald, Georgia 31750 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

  • Tifton, GA (13 miles from Ocilla, GA)
  • 60+ days ago
  • Tifton, GA (13 miles from Ocilla, GA)
  • 60+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Ocilla, GA

Moving to Ocilla, GA? Find some basic demographic data about Ocilla, GA below.


Local
National
6,735
89
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Ocilla, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ocilla, GA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ocilla, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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