Customer Service Jobs in Norcross, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Stone Mountain, GA (10 miles from Norcross, GA)
- 30+ days ago
- Stone Mountain, GA (10 miles from Norcross, GA)
- 30+ days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
- Grayson, GA (14 miles from Norcross, GA)
- 2 hours ago
- Grayson, GA (14 miles from Norcross, GA)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
- Lawrenceville, GA (12 miles from Norcross, GA)
- 1 day ago
- Lawrenceville, GA (12 miles from Norcross, GA)
- 1 day ago
Participating in ongoing training and development to maintain up-to-date knowledge of departmental procedures and customer service skills....
Renewals/Customer Success Representative, Inside
- Alpharetta, GA (14 miles from Norcross, GA)
- 1 day ago
- Alpharetta, GA (14 miles from Norcross, GA)
- 1 day ago
Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup,...
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
Back to results Customer Service Agent Branches & Operations Full-time Atlanta, GA, United States Apply now Apply now Ready to elevate your customer service game?...
Customer Service Representative
- Suwanee, GA (10 miles from Norcross, GA)
- 1 day ago
- Suwanee, GA (10 miles from Norcross, GA)
- 1 day ago
As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....
Customer Service Representative
- Hapeville, GA (22 miles from Norcross, GA)
- 1 day ago
- Hapeville, GA (22 miles from Norcross, GA)
- 1 day ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
(Bilingual- Vietnamese) Customer Service Representative
- Alpharetta, GA (14 miles from Norcross, GA)
- 2 days ago
- Alpharetta, GA (14 miles from Norcross, GA)
- 2 days ago
**Job Title** (Bilingual- Vietnamese ) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...
Health Insurance Customer Service Agent
- Atlanta, GA (16 miles from Norcross, GA)
- 2 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 2 days ago
Wipro is seeking customer service/claims processors who combine excellent coordination and authorization skills with the ability to function effectively both as part of a team or on an individual basis...
(Bilingual- Korean) Customer Service Representative
- Alpharetta, GA (14 miles from Norcross, GA)
- 2 days ago
- Alpharetta, GA (14 miles from Norcross, GA)
- 2 days ago
**Job Title** (Bilingual- Korean) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...
Customer Service Representative, Life Contact Center
- Atlanta, GA (16 miles from Norcross, GA)
- 2 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 2 days ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative, Specialized Services Bagster
- Atlanta, GA (16 miles from Norcross, GA)
- 2 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 2 days ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
# Retail Customer Experience Associate, Lenox Square Mall - Full Time
- Atlanta, GA (16 miles from Norcross, GA)
- 2 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 2 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Senior Customer Service Representative - Corporate Filings
- Atlanta, GA (16 miles from Norcross, GA)
- 2 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 2 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Demographic Data for Norcross, GA
Moving to Norcross, GA? Find some basic demographic data about Norcross, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Norcross, GA
Highest Education Level
Customer Services in Norcross, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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