Customer Service Jobs in Monroe, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Braselton, GA (23 miles from Monroe, GA)
- 1 day ago
- Braselton, GA (23 miles from Monroe, GA)
- 1 day ago
Responsible for using My Service Center to create, maintain and resolve Customer Service issues....
Customer Service Representative (Water Business Office)
- Athens, GA (24 miles from Monroe, GA)
- 3 days ago
- Athens, GA (24 miles from Monroe, GA)
- 3 days ago
Coordinates information with Field Customer Service Representatives for processing delinquent accounts and payment plans....
Senior Customer Service Associate - Athens, GA
- Athens, GA (24 miles from Monroe, GA)
- 4 days ago
- Athens, GA (24 miles from Monroe, GA)
- 4 days ago
The Wayfair Opportunity: At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team....
Customer Service Associate - B2B
- Athens, GA (24 miles from Monroe, GA)
- 4 days ago
- Athens, GA (24 miles from Monroe, GA)
- 4 days ago
Problem Solve: Solutions aren't a one-size-fits-all approach so customer service representatives do not read from pre-populated scripts....
- Lawrenceville, GA (20 miles from Monroe, GA)
- 4 days ago
- Lawrenceville, GA (20 miles from Monroe, GA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Associate Job
- Covington, GA (17 miles from Monroe, GA)
- 5 days ago
- Covington, GA (17 miles from Monroe, GA)
- 5 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Customer Service Associate Job Covington, GA
- Covington, GA (17 miles from Monroe, GA)
- 5 days ago
- Covington, GA (17 miles from Monroe, GA)
- 5 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Lead Customer Service Associate Job Covington, GA
- Covington, GA (17 miles from Monroe, GA)
- 5 days ago
- Covington, GA (17 miles from Monroe, GA)
- 5 days ago
Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...
Customer Service Representative
- Snellville, GA (19 miles from Monroe, GA)
- 5 days ago
- Snellville, GA (19 miles from Monroe, GA)
- 5 days ago
Handles customer service issues in a professional manner. Other Duties: Responsible for cleanliness of the backroom and the assigned company vehicle....
Customer Service Agent - Access (Centralized Scheduling) - Lawrenceville, GA
- Lawrenceville, GA (20 miles from Monroe, GA)
- 6 days ago
- Lawrenceville, GA (20 miles from Monroe, GA)
- 6 days ago
TO APPLY PLEASE USE THE LINK PROVIDED BELOW Customer Service Agent - Access (Centralized Scheduling) - Lawrenceville, GA: Applicants who do not apply using the link above will NOT be considered....
Pharmacy Customer Service Associate
- Lawrenceville, GA (20 miles from Monroe, GA)
- 6 days ago
- Lawrenceville, GA (20 miles from Monroe, GA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Lawrenceville, GA (20 miles from Monroe, GA)
- 6 days ago
- Lawrenceville, GA (20 miles from Monroe, GA)
- 6 days ago
in search of an experienced Customer Service Representative for a distribution company in Lawrenceville, GA!...
Customer Service Associate - Temporary
- Dacula, GA (16 miles from Monroe, GA)
- 6 days ago
- Dacula, GA (16 miles from Monroe, GA)
- 6 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- Covington, GA (17 miles from Monroe, GA)
- 8 days ago
- Covington, GA (17 miles from Monroe, GA)
- 8 days ago
Previous customer service experience preferred....
Demographic Data for Monroe, GA
Moving to Monroe, GA? Find some basic demographic data about Monroe, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Monroe, GA
Highest Education Level
Customer Services in Monroe, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »