Customer Service Jobs in Lawrenceville, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 83 Jobs

Customer Service Representative II

  • Duluth, GA (9 miles from Lawrenceville, GA)
  • 5 hours ago
  • Duluth, GA (9 miles from Lawrenceville, GA)
  • 5 hours ago

Basic Qualifications: Experience Minimum two-and-a -half (2 1/2) years of customer service experience to include six (6) months as a Customer Service Representative I within the Member Service Contact...

Customer Care Representative

  • Winder, GA (17 miles from Lawrenceville, GA)
  • 8 hours ago
  • Winder, GA (17 miles from Lawrenceville, GA)
  • 8 hours ago

High School Diploma or GED 1-2 years of customer service experience preferred Ability to use a personal computer Basic knowledge of Microsoft Word, Excel, and Windows Ability to type 25 wpm preferred...

Remote Customer Service Representative

  • Milton, GA (21 miles from Lawrenceville, GA)
  • 1 day ago
  • Milton, GA (21 miles from Lawrenceville, GA)
  • 1 day ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Conyers, GA (16 miles from Lawrenceville, GA)
  • 1 day ago
  • Conyers, GA (16 miles from Lawrenceville, GA)
  • 1 day ago

Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....

Customer Service Associate

  • Brookhaven, GA (20 miles from Lawrenceville, GA)
  • 1 day ago
  • Brookhaven, GA (20 miles from Lawrenceville, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Chamblee, GA (17 miles from Lawrenceville, GA)
  • 1 day ago
  • Chamblee, GA (17 miles from Lawrenceville, GA)
  • 1 day ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Veterinary Client Service Representative

  • Decatur, GA (21 miles from Lawrenceville, GA)
  • 1 day ago
  • Decatur, GA (21 miles from Lawrenceville, GA)
  • 1 day ago

Employee should have experience in customer service leadership, have a strong work ethic, and have a warm personality. Experience in a specialty and/or emergency setting is preferred....

Customer Service Representative

  • Norcross, GA (12 miles from Lawrenceville, GA)
  • 2 days ago
  • Norcross, GA (12 miles from Lawrenceville, GA)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Senior Customer Service Associate, Presidential Markets - Full Time

  • Snellville, GA (11 miles from Lawrenceville, GA)
  • 2 days ago
  • Snellville, GA (11 miles from Lawrenceville, GA)
  • 2 days ago

Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a...

Retail Customer Service

  • Lawrenceville, GA
  • 2 days ago
  • Lawrenceville, GA
  • 2 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Healthcare Customer Service Representative

  • Duluth, GA (9 miles from Lawrenceville, GA)
  • 2 days ago
  • Duluth, GA (9 miles from Lawrenceville, GA)
  • 2 days ago

Are you passionate about helping others? Are you a superstar ready to deliver outstanding service from the comfort of your own home? Join us as a Remote Healthcare Member Services Representative —...

Pharmacy Customer Service Associate

  • Dunwoody, GA (19 miles from Lawrenceville, GA)
  • 4 days ago
  • Dunwoody, GA (19 miles from Lawrenceville, GA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Senior Customer Success Representative

  • Peachtree Corners, GA (12 miles from Lawrenceville, GA)
  • 4 days ago
  • Peachtree Corners, GA (12 miles from Lawrenceville, GA)
  • 4 days ago

You will manage complex inquiries, resolve escalations, and act as a mentor to the customer service team....

Customer Care Representative

  • Buford, GA (10 miles from Lawrenceville, GA)
  • 5 days ago
  • Buford, GA (10 miles from Lawrenceville, GA)
  • 5 days ago

Ultimate Staffing is looking for experienced and personable customer care representatives for a thriving client company in Buford, GA. This candidate will be responsible for learning and...

Customer Relations Specialist

  • Flowery Branch, GA (15 miles from Lawrenceville, GA)
  • 5 days ago
  • Flowery Branch, GA (15 miles from Lawrenceville, GA)
  • 5 days ago

Job Knowledge, Skills, and Abilities: Desire and ability to deliver exceptional customer service. Excellent verbal and written communication skills....

Demographic Data for Lawrenceville, GA

Moving to Lawrenceville, GA? Find some basic demographic data about Lawrenceville, GA below.


Local
National
265,684
5,470
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Lawrenceville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lawrenceville, GA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lawrenceville, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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