Customer Service Jobs in Lawrenceville, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 91 Jobs

Customer Service Representative

  • Lilburn, GA (9 miles from Lawrenceville, GA)
  • 14 hours ago
  • Lilburn, GA (9 miles from Lawrenceville, GA)
  • 14 hours ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Veterinary Client Service Representative

  • Decatur, GA (21 miles from Lawrenceville, GA)
  • 16 hours ago
  • Decatur, GA (21 miles from Lawrenceville, GA)
  • 16 hours ago

Employee should have experience in customer service leadership, have a strong work ethic, and have a warm personality. Experience in a specialty and/or emergency setting is preferred....

Customer Service Representative - PM

  • Lawrenceville, GA
  • 20 hours ago
  • Lawrenceville, GA
  • 20 hours ago

The CSR contributes to the profitability of the organization by establishing a highly successful and efficient customer service environment....

Full Time - Customer Service Associate - Tool Rental - Closing

  • Suwanee, GA (9 miles from Lawrenceville, GA)
  • 21 hours ago
  • Suwanee, GA (9 miles from Lawrenceville, GA)
  • 21 hours ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Retail Customer Service Supervisor

  • Loganville, GA (11 miles from Lawrenceville, GA)
  • 1 day ago
  • Loganville, GA (11 miles from Lawrenceville, GA)
  • 1 day ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Full Time - Customer Service Associate - Tool Rental - Opening

  • Snellville, GA (11 miles from Lawrenceville, GA)
  • 1 day ago
  • Snellville, GA (11 miles from Lawrenceville, GA)
  • 1 day ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Associate

  • Sugar Hill, GA (12 miles from Lawrenceville, GA)
  • 1 day ago
  • Sugar Hill, GA (12 miles from Lawrenceville, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Winder, GA (17 miles from Lawrenceville, GA)
  • 1 day ago
  • Winder, GA (17 miles from Lawrenceville, GA)
  • 1 day ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Braselton, GA (16 miles from Lawrenceville, GA)
  • 1 day ago
  • Braselton, GA (16 miles from Lawrenceville, GA)
  • 1 day ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Agent, Admin

  • Braselton, GA (16 miles from Lawrenceville, GA)
  • 1 day ago
  • Braselton, GA (16 miles from Lawrenceville, GA)
  • 1 day ago

Read more at www.dsv.com Location: USA - Braselton, Broadway Boulevard Division: Solutions Job Posting Title: Customer Service Agent, Admin - 98143 Time Type: Full Time POSITION SUMMARY The Customer...

Customer Service Representative

  • Roswell, GA (23 miles from Lawrenceville, GA)
  • 2 days ago
  • Roswell, GA (23 miles from Lawrenceville, GA)
  • 2 days ago

El Representante de Servicio al Cliente (CSR) es el punto de contacto principal para los clientes y asegurados. El CSR brinda un excelente servicio al atender consultas, procesar cambios en...

Customer Service Associate - Temporary

  • Chamblee, GA (17 miles from Lawrenceville, GA)
  • 3 days ago
  • Chamblee, GA (17 miles from Lawrenceville, GA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Nalley Kia

  • Stonecrest, GA (22 miles from Lawrenceville, GA)
  • 3 days ago
  • Stonecrest, GA (22 miles from Lawrenceville, GA)
  • 3 days ago

The Customer Service Representative is the face of the dealership for service customers....

Customer Relations Specialist

  • Roswell, GA (23 miles from Lawrenceville, GA)
  • 3 days ago
  • Roswell, GA (23 miles from Lawrenceville, GA)
  • 3 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Client Service Representative--0283

  • Duluth, GA (9 miles from Lawrenceville, GA)
  • 3 days ago
  • Duluth, GA (9 miles from Lawrenceville, GA)
  • 3 days ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...

Demographic Data for Lawrenceville, GA

Moving to Lawrenceville, GA? Find some basic demographic data about Lawrenceville, GA below.


Local
National
265,684
5,470
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lawrenceville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lawrenceville, GA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lawrenceville, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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