Customer Service Jobs in Lawrenceville, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 92 Jobs

Customer Service Representative

  • Monroe, GA (20 miles from Lawrenceville, GA)
  • 6 days ago
  • Monroe, GA (20 miles from Lawrenceville, GA)
  • 6 days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Associate

  • Grayson, GA (5 miles from Lawrenceville, GA)
  • 10 hours ago
  • Grayson, GA (5 miles from Lawrenceville, GA)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate II

  • Lawrenceville, GA
  • 1 day ago
  • Lawrenceville, GA
  • 1 day ago

Participating in ongoing training and development to maintain up-to-date knowledge of departmental procedures and customer service skills....

Renewals/Customer Success Representative, Inside

  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 1 day ago
  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 1 day ago

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup,...

Receptionist / Customer Service Representative

  • Oakwood, GA (17 miles from Lawrenceville, GA)
  • 1 day ago
  • Oakwood, GA (17 miles from Lawrenceville, GA)
  • 1 day ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • Suwanee, GA (9 miles from Lawrenceville, GA)
  • 1 day ago
  • Suwanee, GA (9 miles from Lawrenceville, GA)
  • 1 day ago

As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....

(Bilingual- Vietnamese) Customer Service Representative

  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 2 days ago
  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 2 days ago

**Job Title** (Bilingual- Vietnamese ) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...

(Bilingual- Korean) Customer Service Representative

  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 2 days ago
  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 2 days ago

**Job Title** (Bilingual- Korean) Customer Service Representative **About your role:** As a Customer Service Representative, you will provide advanced technical support to Fiserv's clients, helping...

Customer Service Representative II

  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 2 days ago
  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 2 days ago

service....

Customer Service Associate II

  • Lawrenceville, GA
  • 2 days ago
  • Lawrenceville, GA
  • 2 days ago

Participating in ongoing training and development to maintain up-to-date knowledge of departmental procedures and customer service skills....

Customer Service Representative

  • Johns Creek, GA (16 miles from Lawrenceville, GA)
  • 2 days ago
  • Johns Creek, GA (16 miles from Lawrenceville, GA)
  • 2 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Pharmacy Customer Service Associate

  • Conyers, GA (16 miles from Lawrenceville, GA)
  • 2 days ago
  • Conyers, GA (16 miles from Lawrenceville, GA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

ULINE- Customer Service Representative

  • Pendergrass, GA (23 miles from Lawrenceville, GA)
  • 3 days ago
  • Pendergrass, GA (23 miles from Lawrenceville, GA)
  • 3 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Statham, GA (23 miles from Lawrenceville, GA)
  • 3 days ago
  • Statham, GA (23 miles from Lawrenceville, GA)
  • 3 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Flowery Branch, GA (15 miles from Lawrenceville, GA)
  • 3 days ago
  • Flowery Branch, GA (15 miles from Lawrenceville, GA)
  • 3 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Demographic Data for Lawrenceville, GA

Moving to Lawrenceville, GA? Find some basic demographic data about Lawrenceville, GA below.


Local
National
265,684
5,470
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lawrenceville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lawrenceville, GA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lawrenceville, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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