Customer Service Jobs in Griffin, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

Sales & Customer Service Associate

  • Peachtree City, GA (18 miles from Griffin, GA)
  • 13 hours ago
  • Peachtree City, GA (18 miles from Griffin, GA)
  • 13 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Retail Customer Experience Associate, Southlake Mall - Full Time

  • Morrow, GA (20 miles from Griffin, GA)
  • 21 hours ago
  • Morrow, GA (20 miles from Griffin, GA)
  • 21 hours ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Forest Park, GA (22 miles from Griffin, GA)
  • 1 day ago
  • Forest Park, GA (22 miles from Griffin, GA)
  • 1 day ago

The purpose of the Customer Service Representative role is to ensure all the data entry, scheduling updates, and shipping documents are processed accurately to support daily warehouse operations and...

Customer Service & Retail Front Desk Associate - Store #86 - 7357 Hwy 85

  • Riverdale, GA (19 miles from Griffin, GA)
  • 3 days ago
  • Riverdale, GA (19 miles from Griffin, GA)
  • 3 days ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Customer Service Representative Fueler/Washer

  • Jonesboro, GA (16 miles from Griffin, GA)
  • 8 days ago
  • Jonesboro, GA (16 miles from Griffin, GA)
  • 8 days ago

As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....

Customer Service Representative

  • Concord, GA (16 miles from Griffin, GA)
  • 8 days ago
  • Concord, GA (16 miles from Griffin, GA)
  • 8 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Riverdale, GA (19 miles from Griffin, GA)
  • 13 days ago
  • Riverdale, GA (19 miles from Griffin, GA)
  • 13 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Stockbridge, GA (19 miles from Griffin, GA)
  • 18 days ago
  • Stockbridge, GA (19 miles from Griffin, GA)
  • 18 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative

  • McDonough, GA (19 miles from Griffin, GA)
  • 21 days ago
  • McDonough, GA (19 miles from Griffin, GA)
  • 21 days ago

Store 2723333: 978 Hwy 155 S, McDonough, Georgia 30253 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Stockbridge, GA (19 miles from Griffin, GA)
  • 22 days ago
  • Stockbridge, GA (19 miles from Griffin, GA)
  • 22 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • Fayetteville, GA (17 miles from Griffin, GA)
  • 27 days ago
  • Fayetteville, GA (17 miles from Griffin, GA)
  • 27 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Customer Service Representative

  • McDonough, GA (19 miles from Griffin, GA)
  • 45+ days ago
  • McDonough, GA (19 miles from Griffin, GA)
  • 45+ days ago

Store 2723333: 978 Hwy 155 S, McDonough, Georgia 30253 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Griffin, GA
  • 45+ days ago
  • Griffin, GA
  • 45+ days ago

The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....

Customer Service Representative

  • Zebulon, GA (13 miles from Griffin, GA)
  • 45+ days ago
  • Zebulon, GA (13 miles from Griffin, GA)
  • 45+ days ago

Store 2745056: 701 Thomaston St, Zebulon, Georgia 30295 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Locust Grove, GA (9 miles from Griffin, GA)
  • 45+ days ago
  • Locust Grove, GA (9 miles from Griffin, GA)
  • 45+ days ago

Store 2723328: 5080 Bill Gardner Pkwy, Locust Grove, Georgia 30248 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Griffin, GA

Moving to Griffin, GA? Find some basic demographic data about Griffin, GA below.


Local
National
64,807
1,180
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Griffin, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Griffin, GA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Griffin, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »