Customer Service Jobs in Gainesville, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 41 Jobs

Customer Care Representative

  • Winder, GA (23 miles from Gainesville, GA)
  • 7 hours ago
  • Winder, GA (23 miles from Gainesville, GA)
  • 7 hours ago

High School Diploma or GED 1-2 years of customer service experience preferred Ability to use a personal computer Basic knowledge of Microsoft Word, Excel, and Windows Ability to type 25 wpm preferred...

Customer Accounts Advisor

  • Gainesville, GA
  • 21 hours ago
  • Gainesville, GA
  • 21 hours ago

service....

1st shift Customer Service Representative

  • Lula, GA (11 miles from Gainesville, GA)
  • 1 day ago
  • Lula, GA (11 miles from Gainesville, GA)
  • 1 day ago

At CJ Logistics, our Customer Service Representatives keep things moving!...

Pharmacy Customer Service Associate

  • Cornelia, GA (18 miles from Gainesville, GA)
  • 2 days ago
  • Cornelia, GA (18 miles from Gainesville, GA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative

  • Buford, GA (18 miles from Gainesville, GA)
  • 5 days ago
  • Buford, GA (18 miles from Gainesville, GA)
  • 5 days ago

Ultimate Staffing is looking for experienced and personable customer care representatives for a thriving client company in Buford, GA. This candidate will be responsible for learning and...

Customer Relations Specialist

  • Flowery Branch, GA (11 miles from Gainesville, GA)
  • 5 days ago
  • Flowery Branch, GA (11 miles from Gainesville, GA)
  • 5 days ago

Job Knowledge, Skills, and Abilities: Desire and ability to deliver exceptional customer service. Excellent verbal and written communication skills....

Customer Service Associate

  • Sugar Hill, GA (17 miles from Gainesville, GA)
  • 6 days ago
  • Sugar Hill, GA (17 miles from Gainesville, GA)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Winder, GA (23 miles from Gainesville, GA)
  • 6 days ago
  • Winder, GA (23 miles from Gainesville, GA)
  • 6 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Retail Customer Experience Associate, Mall of Georgia - Full Time

  • Buford, GA (18 miles from Gainesville, GA)
  • 8 days ago
  • Buford, GA (18 miles from Gainesville, GA)
  • 8 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative Job Gainesville, GA

  • Gainesville, GA
  • 13 days ago
  • Gainesville, GA
  • 13 days ago

Apply for FYZICALs Customer Service Representative job opening today!...

Customer Service Representative Job

  • Gainesville, GA
  • 15 days ago
  • Gainesville, GA
  • 15 days ago

Apply for FYZICAL's Customer Service Representative job opening today!...

Customer Service Representative

  • Gainesville, GA
  • 15 days ago
  • Gainesville, GA
  • 15 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative (CSR)

  • Oakwood, GA (9 miles from Gainesville, GA)
  • 16 days ago
  • Oakwood, GA (9 miles from Gainesville, GA)
  • 16 days ago

Customer Service Representative (CSR) United Community (United) is in search of a CSR to join our team....

Customer Care Representative

  • Buford, GA (18 miles from Gainesville, GA)
  • 17 days ago
  • Buford, GA (18 miles from Gainesville, GA)
  • 17 days ago

Customer Care Representative Full Time Customer Care Lvl 1 Buford, GA, US 2025-04-08T11:08:54.257Z 5 days ago Requisition ID: 1234 Job purpose To learn and understand the goals and objectives of...

Retail Customer Service Specialist

  • Buford, GA (18 miles from Gainesville, GA)
  • 20 days ago
  • Buford, GA (18 miles from Gainesville, GA)
  • 20 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Demographic Data for Gainesville, GA

Moving to Gainesville, GA? Find some basic demographic data about Gainesville, GA below.


Local
National
132,970
3,092
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Gainesville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Gainesville, GA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gainesville, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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