Customer Service Jobs in Gainesville, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 46 Jobs

Customer Service Associate - Temporary

  • Winder, GA (23 miles from Gainesville, GA)
  • 4 hours ago
  • Winder, GA (23 miles from Gainesville, GA)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • Flowery Branch, GA (11 miles from Gainesville, GA)
  • 6 hours ago
  • Flowery Branch, GA (11 miles from Gainesville, GA)
  • 6 hours ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Suwanee, GA (23 miles from Gainesville, GA)
  • 20 hours ago
  • Suwanee, GA (23 miles from Gainesville, GA)
  • 20 hours ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Accounts Advisor (Bilingual)

  • Gainesville, GA
  • 1 day ago
  • Gainesville, GA
  • 1 day ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

Retail Customer Service Cashier

  • Commerce, GA (18 miles from Gainesville, GA)
  • 1 day ago
  • Commerce, GA (18 miles from Gainesville, GA)
  • 1 day ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

GP Customer Service Representative

  • Cumming, GA (20 miles from Gainesville, GA)
  • 1 day ago
  • Cumming, GA (20 miles from Gainesville, GA)
  • 1 day ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • Alto, GA (16 miles from Gainesville, GA)
  • 1 day ago
  • Alto, GA (16 miles from Gainesville, GA)
  • 1 day ago

Store 2723313: 3951 State Hwy 365, Alto, Georgia 30510 Shift Availability Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate I

  • Oakwood, GA (9 miles from Gainesville, GA)
  • 2 days ago
  • Oakwood, GA (9 miles from Gainesville, GA)
  • 2 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Representative

  • Gainesville, GA
  • 3 days ago
  • Gainesville, GA
  • 3 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Representative - Bilingual Preferred

  • Suwanee, GA (23 miles from Gainesville, GA)
  • 4 days ago
  • Suwanee, GA (23 miles from Gainesville, GA)
  • 4 days ago

Position Summary: The primary function of a customer service representative is to provide exceptional customer service to all customers and employees....

Customer Care Representative Customer Care Representative

  • Winder, GA (23 miles from Gainesville, GA)
  • 8 days ago
  • Winder, GA (23 miles from Gainesville, GA)
  • 8 days ago

High School Diploma or GED 1-2 years of customer service experience preferred Ability to use a personal computer Basic knowledge of Microsoft Word, Excel, and Windows Ability to type 25 wpm preferred...

Retail Customer Service Associate

  • Suwanee, GA (23 miles from Gainesville, GA)
  • 9 days ago
  • Suwanee, GA (23 miles from Gainesville, GA)
  • 9 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Cleveland, GA (21 miles from Gainesville, GA)
  • 10 days ago
  • Cleveland, GA (21 miles from Gainesville, GA)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent, Admin 2nd Shift

  • Braselton, GA (12 miles from Gainesville, GA)
  • 10 days ago
  • Braselton, GA (12 miles from Gainesville, GA)
  • 10 days ago

Customer Service Agent, Admin has the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation....

Customer Service Agent, Admin

  • Sugar Hill, GA (17 miles from Gainesville, GA)
  • 13 days ago
  • Sugar Hill, GA (17 miles from Gainesville, GA)
  • 13 days ago

Read more at www.dsv.com Location: USA - Braselton, Broadway Boulevard Division: Solutions Job Posting Title: Customer Service Agent, Admin - 98143 Time Type: Full Time POSITION SUMMARY The Customer...

Demographic Data for Gainesville, GA

Moving to Gainesville, GA? Find some basic demographic data about Gainesville, GA below.


Local
National
132,970
3,092
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Gainesville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Gainesville, GA offer the following education background
High School or GED
34.1%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gainesville, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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