Customer Service Jobs in Forest Park, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Full Time - Customer Service Associate - Tool Rental - Closing
- Lilburn, GA (22 miles from Forest Park, GA)
- 1 hour ago
- Lilburn, GA (22 miles from Forest Park, GA)
- 1 hour ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Retail Customer Experience Associate, Northlake Mall - GA - Full Time
- Atlanta, GA (9 miles from Forest Park, GA)
- 2 hours ago
- Atlanta, GA (9 miles from Forest Park, GA)
- 2 hours ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Sales & Customer Service Associate
- Peachtree City, GA (19 miles from Forest Park, GA)
- 18 hours ago
- Peachtree City, GA (19 miles from Forest Park, GA)
- 18 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative - Phones (Remote)(Evergreen)
- Atlanta, GA (9 miles from Forest Park, GA)
- 20 hours ago
- Atlanta, GA (9 miles from Forest Park, GA)
- 20 hours ago
The homedepot.com Online Customer Service Phone Representative provides quality and professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations...
Remote WorkCustomer Service Representative - Cigna Healthcare - Remote
- Atlanta, GA (9 miles from Forest Park, GA)
- 20 hours ago
- Atlanta, GA (9 miles from Forest Park, GA)
- 20 hours ago
If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....
Remote WorkCustomer Service Representative - 031389
- Austell, GA (21 miles from Forest Park, GA)
- 20 hours ago
- Austell, GA (21 miles from Forest Park, GA)
- 20 hours ago
Communicates pricing, shipping dates and appropriate order information to customer to ensure order fulfillment and satisfaction....
Remote OCCC Customer Service Agent - National Accounts
- Atlanta, GA (9 miles from Forest Park, GA)
- 20 hours ago
- Atlanta, GA (9 miles from Forest Park, GA)
- 20 hours ago
We are seeking talented CUSTOMER SERVICE PROFESSIONALS for our remote National Accounts Team....
Remote WorkRetail Customer Experience Associate, Southlake Mall - Full Time
- Morrow, GA (2 miles from Forest Park, GA)
- 1 day ago
- Morrow, GA (2 miles from Forest Park, GA)
- 1 day ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Lead Retail Customer Service Associate
- Snellville, GA (22 miles from Forest Park, GA)
- 1 day ago
- Snellville, GA (22 miles from Forest Park, GA)
- 1 day ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Care Representative I
- Atlanta, GA (9 miles from Forest Park, GA)
- 1 day ago
- Atlanta, GA (9 miles from Forest Park, GA)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Tucker, GA (18 miles from Forest Park, GA)
- 1 day ago
- Tucker, GA (18 miles from Forest Park, GA)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Fairburn, GA (14 miles from Forest Park, GA)
- 1 day ago
- Fairburn, GA (14 miles from Forest Park, GA)
- 1 day ago
As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Pharmacy Customer Service Associate
- Stone Mountain, GA (15 miles from Forest Park, GA)
- 1 day ago
- Stone Mountain, GA (15 miles from Forest Park, GA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Atlanta, GA (9 miles from Forest Park, GA)
- 1 day ago
- Atlanta, GA (9 miles from Forest Park, GA)
- 1 day ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
The purpose of the Customer Service Representative role is to ensure all the data entry, scheduling updates, and shipping documents are processed accurately to support daily warehouse operations and...
Demographic Data for Forest Park, GA
Moving to Forest Park, GA? Find some basic demographic data about Forest Park, GA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Forest Park, GA
Highest Education Level
Customer Services in Forest Park, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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