Customer Service Jobs in East Point, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 112 Jobs

Customer Service Representative - Employee Assistance Program (Tuesday-Saturday 10:00AM-6:30PM EST)

  • Atlanta, GA (7 miles from East Point, GA)
  • 3 hours ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 3 hours ago

**Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....

Customer Service Representative

  • Atlanta, GA (7 miles from East Point, GA)
  • 3 hours ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 3 hours ago

**Preferred:** + 2-4 years in Customer Service environment related to FINACIAL SERVICES (in handling billing inquiries) **_Specific industry term(s) useful for the search:_** + Customer Service + Banking...

Customer Service Representative - Environmental Service Department - Full time - Day shift

  • Atlanta, GA (7 miles from East Point, GA)
  • 4 hours ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 4 hours ago

SUMMARY The EVS Customer Service Representative's main function is to handle customer service interactions through either face-to- face, email or telephone communications....

Customer Service Representative

  • Marietta, GA (20 miles from East Point, GA)
  • 18 hours ago
  • Marietta, GA (20 miles from East Point, GA)
  • 18 hours ago

The ideal candidate for this position must possess excellent verbal and written communication skills, strong organizational abilities, and a commitment to outstanding customer service....

Customer Service Associate - Temporary

  • Riverdale, GA (8 miles from East Point, GA)
  • 1 day ago
  • Riverdale, GA (8 miles from East Point, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Employee Assistance Program (Sunday-Wednesday 9:00pm-7:30am EST)

  • Atlanta, GA (7 miles from East Point, GA)
  • 1 day ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 1 day ago

**Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....

Customer Service Representative - 2nd Shift

  • East Point, GA
  • 1 day ago
  • East Point, GA
  • 1 day ago

YOUR ROLE As a Customer Service Representative, you will work in the warehouse intercepting, processing, and keying orders into our system....

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Lilburn, GA (24 miles from East Point, GA)
  • 1 day ago
  • Lilburn, GA (24 miles from East Point, GA)
  • 1 day ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Representative

  • Marietta, GA (20 miles from East Point, GA)
  • 1 day ago
  • Marietta, GA (20 miles from East Point, GA)
  • 1 day ago

820 Cobb Parkway North, Marietta, GA, USA | 1052 - Marietta HSC GA | 16-18 per hour | Full Time Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative...

Customer Service Representative

  • Marietta, GA (20 miles from East Point, GA)
  • 1 day ago
  • Marietta, GA (20 miles from East Point, GA)
  • 1 day ago

820 Cobb Parkway North, Marietta, GA, USA | 1052 - Marietta HSC GA | 16-18 per hour | Full Time Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative...

Pharmacy Customer Service Associate

  • Riverdale, GA (8 miles from East Point, GA)
  • 1 day ago
  • Riverdale, GA (8 miles from East Point, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

PartTime Customer Service Associate Pro Weekend

  • Smyrna, GA (13 miles from East Point, GA)
  • 1 day ago
  • Smyrna, GA (13 miles from East Point, GA)
  • 1 day ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Retail Customer Experience Associate, Southlake Mall - Full Time

  • Morrow, GA (9 miles from East Point, GA)
  • 2 days ago
  • Morrow, GA (9 miles from East Point, GA)
  • 2 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative

  • Atlanta, GA (7 miles from East Point, GA)
  • 2 days ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 2 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Experience Associate - Work From Home

  • Lilburn, GA (24 miles from East Point, GA)
  • 2 days ago
  • Lilburn, GA (24 miles from East Point, GA)
  • 2 days ago

FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...

Remote Work

Demographic Data for East Point, GA

Moving to East Point, GA? Find some basic demographic data about East Point, GA below.


Local
National
10,712,033
252,498

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in East Point, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in East Point, GA offer the following education background
High School or GED
34.3%
Bachelor's Degree
25.5%
Associate's Degree
16.0%
Vocational Degree or Certification
11.9%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in East Point, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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