Customer Service Jobs in Dunwoody, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 50 Jobs

Customer Service Representative

  • Hajoca Corporation
  • Atlanta, GA (16 miles from Dunwoody, GA)
  • 7 hours ago
  • Atlanta, GA (16 miles from Dunwoody, GA)
  • 7 hours ago

Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....

In Person

Customer Service Associate - Temporary

  • Walgreens
  • Sandy Springs, GA (5 miles from Dunwoody, GA)
  • 9 hours ago
  • Sandy Springs, GA (5 miles from Dunwoody, GA)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person Temporary

Retail Customer Service Associate

  • FedEx
  • Decatur, GA (14 miles from Dunwoody, GA)
  • 9 hours ago
  • Decatur, GA (14 miles from Dunwoody, GA)
  • 9 hours ago

This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....

In Person

Customer Service Associate II

  • DollarTree
  • Marietta, GA (13 miles from Dunwoody, GA)
  • 17 hours ago
  • Marietta, GA (13 miles from Dunwoody, GA)
  • 17 hours ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....

In Person

Retail Customer Service Supervisor

  • PetSmart
  • Austell, GA (20 miles from Dunwoody, GA)
  • 20 hours ago
  • Austell, GA (20 miles from Dunwoody, GA)
  • 20 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people....

In Person

Customer Accounts Advisor (Bilingual)

  • Aaron's
  • Buford, GA (20 miles from Dunwoody, GA)
  • 1 day ago
  • Buford, GA (20 miles from Dunwoody, GA)
  • 1 day ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

In Person

Pharmacy Customer Service Associate

  • Walgreens
  • Sugar Hill, GA (20 miles from Dunwoody, GA)
  • 1 day ago
  • Sugar Hill, GA (20 miles from Dunwoody, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Retail Customer Service Specialist

  • DICK'S Sporting Goods
  • Kennesaw, GA (16 miles from Dunwoody, GA)
  • 1 day ago
  • Kennesaw, GA (16 miles from Dunwoody, GA)
  • 1 day ago

Serve as primary customer service provider at the front end and liaison between customers and management....

In Person

Customer Service & Retail Sales Floor Support - North Point MarketCenter Rack

  • Nordstrom Inc.
  • Alpharetta, GA (10 miles from Dunwoody, GA)
  • 1 day ago
  • Alpharetta, GA (10 miles from Dunwoody, GA)
  • 1 day ago

We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process....

In Person

Customer Service Representative Retail

  • Ashley Furniture
  • Buford, GA (20 miles from Dunwoody, GA)
  • 2 days ago
  • Buford, GA (20 miles from Dunwoody, GA)
  • 2 days ago

Purpose at Ashley: The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer...

In Person

Customer Service Representative

  • SRS Distribution
  • Alpharetta, GA (10 miles from Dunwoody, GA)
  • 2 days ago
  • Alpharetta, GA (10 miles from Dunwoody, GA)
  • 2 days ago

Direct Manager Direct Reports: The Customer Service Representative reports to the Branch Manager and has no direct reports....

In Person

Customer Service Representative

  • WestRock
  • Norcross, GA (7 miles from Dunwoody, GA)
  • 2 days ago
  • Norcross, GA (7 miles from Dunwoody, GA)
  • 2 days ago

Customer Service Representative Salary non-exempt role $41,625-$69,375 annual M-F 8a-5p After 6 months: possibility for hybrid schedule: 3 days in Office, 2 days WFH The Opportunity: The Customer Solution...

Hybrid

Client Relations Associate - Remote

  • Atlanta, GA (16 miles from Dunwoody, GA)
  • 3 days ago
  • Atlanta, GA (16 miles from Dunwoody, GA)
  • 3 days ago

Qorvantis is looking for confident, professional, and outgoing communicators to join our growing team as a Client Relations Associate. This role is ideal for ambitious individuals who enjoy...

Remote

Customer Service Representative

  • Harcros Chemicals
  • Powder Springs, GA (22 miles from Dunwoody, GA)
  • 4 days ago
  • Powder Springs, GA (22 miles from Dunwoody, GA)
  • 4 days ago

Harcros Chemicals is an employee-owned chemical manufacturing and distribution company headquartered in Kansas City, Kansas, with over a century of industry experience. With operations across...

In Person

Customer Service Associate

  • Walgreens
  • Alpharetta, GA (10 miles from Dunwoody, GA)
  • 5 days ago
  • Alpharetta, GA (10 miles from Dunwoody, GA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Demographic Data for Dunwoody, GA

Moving to Dunwoody, GA? Find some basic demographic data about Dunwoody, GA below.


Local
National
10,712,033
252,498

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Dunwoody, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Dunwoody, GA offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dunwoody, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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