Customer Service Jobs in Duluth, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Decatur, GA (17 miles from Duluth, GA)
- 8 days ago
- Decatur, GA (17 miles from Duluth, GA)
- 8 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Atlanta, GA (21 miles from Duluth, GA)
- 4 hours ago
- Atlanta, GA (21 miles from Duluth, GA)
- 4 hours ago
Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives....
Retail Customer Service - Returns (20-34hrs/wk)
- Atlanta, GA (21 miles from Duluth, GA)
- 14 hours ago
- Atlanta, GA (21 miles from Duluth, GA)
- 14 hours ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
Customer Service Representative
- Atlanta, GA (21 miles from Duluth, GA)
- 14 hours ago
- Atlanta, GA (21 miles from Duluth, GA)
- 14 hours ago
Answer and process all calls coming in through the WIC Customer Service line regarding program information, complaints, eligibility, and clinic locations....
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Customer Service Representative
- Alpharetta, GA (12 miles from Duluth, GA)
- 20 hours ago
- Alpharetta, GA (12 miles from Duluth, GA)
- 20 hours ago
Location: Alpharetta, GA - Hybrid (in office 1-2x/month, pending in office scheduled activities and meetings) Schedule: Tuesday - Saturday Job Description Summary: Provides timely responses to...
Customer Service Representative
- Atlanta, GA (21 miles from Duluth, GA)
- 20 hours ago
- Atlanta, GA (21 miles from Duluth, GA)
- 20 hours ago
Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....
- Atlanta, GA (21 miles from Duluth, GA)
- 20 hours ago
- Atlanta, GA (21 miles from Duluth, GA)
- 20 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Broker Services Customer Service Representative
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
Who We Are : Broker Services is a central source of customer service for brokers doing business with AIG....
Receptionist/Customer Service Representative
- Decatur, GA (17 miles from Duluth, GA)
- 1 day ago
- Decatur, GA (17 miles from Duluth, GA)
- 1 day ago
Servicing the metro Atlanta area since 1975 has immediate openings for an experienced Receptionist/ Customer Service Rep. *Prior experience with Microsoft Word and typing....
- Marietta, GA (22 miles from Duluth, GA)
- 1 day ago
- Marietta, GA (22 miles from Duluth, GA)
- 1 day ago
Customer Service Primary Location... 150 Cobb Pkwy S, Marietta, GA 30060-9209, United States of America...
Veterinary Client Service Representative
- Decatur, GA (17 miles from Duluth, GA)
- 1 day ago
- Decatur, GA (17 miles from Duluth, GA)
- 1 day ago
Employee should have experience in customer service leadership, have a strong work ethic, and have a warm personality. Experience in a specialty and/or emergency setting is preferred....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Alpharetta, GA (12 miles from Duluth, GA)
- 1 day ago
- Alpharetta, GA (12 miles from Duluth, GA)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Decatur, GA (17 miles from Duluth, GA)
- 1 day ago
- Decatur, GA (17 miles from Duluth, GA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Employee Assistance Program (Friday-Tuesday 8:30am-5:00pm EST)
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
Position Summary CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....
Customer Service Representative
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
Innova Solutions is immediately hiring for a Customer Service Representative....
Remote WorkDemographic Data for Duluth, GA
Moving to Duluth, GA? Find some basic demographic data about Duluth, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Duluth, GA
Highest Education Level
Customer Services in Duluth, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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