Customer Service Jobs in Douglasville, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 108 Jobs

Customer Service Representative - Part-time Evenings

  • Atlanta, GA (20 miles from Douglasville, GA)
  • moments ago
  • Atlanta, GA (20 miles from Douglasville, GA)
  • moments ago

service in a contact center environment (i.e., schedule adherence, call metrics, QA scores, etc.)...

Remote Work

Retail Customer Service/Stocker/Truck Unloader

  • Marietta, GA (17 miles from Douglasville, GA)
  • 2 hours ago
  • Marietta, GA (17 miles from Douglasville, GA)
  • 2 hours ago

Store - ATL-MARIETTA, GA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Lead Retail Customer Service Associate

  • Atlanta, GA (20 miles from Douglasville, GA)
  • 2 hours ago
  • Atlanta, GA (20 miles from Douglasville, GA)
  • 2 hours ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Accounts Advisor

  • Atlanta, GA (20 miles from Douglasville, GA)
  • 13 hours ago
  • Atlanta, GA (20 miles from Douglasville, GA)
  • 13 hours ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....

Customer Relations Specialist

  • Atlanta, GA (20 miles from Douglasville, GA)
  • 16 hours ago
  • Atlanta, GA (20 miles from Douglasville, GA)
  • 16 hours ago

Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based...

Customer Service Representative - PM

  • Marietta, GA (17 miles from Douglasville, GA)
  • 20 hours ago
  • Marietta, GA (17 miles from Douglasville, GA)
  • 20 hours ago

The CSR contributes to the profitability of the organization by establishing a highly successful and efficient customer service environment....

Customer Service Representative

  • Forest Park, GA (24 miles from Douglasville, GA)
  • 23 hours ago
  • Forest Park, GA (24 miles from Douglasville, GA)
  • 23 hours ago

As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....

Pharmacy Customer Service Associate

  • Bremen, GA (22 miles from Douglasville, GA)
  • 23 hours ago
  • Bremen, GA (22 miles from Douglasville, GA)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Marietta, GA (17 miles from Douglasville, GA)
  • 23 hours ago
  • Marietta, GA (17 miles from Douglasville, GA)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative - Part Time

  • Atlanta, GA (20 miles from Douglasville, GA)
  • 23 hours ago
  • Atlanta, GA (20 miles from Douglasville, GA)
  • 23 hours ago

Responsibilities: Handle incoming calls, chats, and emails to provide timely and effective customer service....

Customer Service Associate

  • Powder Springs, GA (9 miles from Douglasville, GA)
  • 1 day ago
  • Powder Springs, GA (9 miles from Douglasville, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Environmental Service Department - Full time - Day shift

  • Atlanta, GA (20 miles from Douglasville, GA)
  • 1 day ago
  • Atlanta, GA (20 miles from Douglasville, GA)
  • 1 day ago

SUMMARY The EVS Customer Service Representative's main function is to handle customer service interactions through either face-to- face, email or telephone communications....

Associate Customer Service Representative

  • Atlanta, GA (20 miles from Douglasville, GA)
  • 1 day ago
  • Atlanta, GA (20 miles from Douglasville, GA)
  • 1 day ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative

  • Atlanta, GA (20 miles from Douglasville, GA)
  • 1 day ago
  • Atlanta, GA (20 miles from Douglasville, GA)
  • 1 day ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Customer Service Representative (Sr. Loan Consultant)

  • Kennesaw, GA (21 miles from Douglasville, GA)
  • 1 day ago
  • Kennesaw, GA (21 miles from Douglasville, GA)
  • 1 day ago

Ensure a high quality of customer service. All other duties as assigned....

Demographic Data for Douglasville, GA

Moving to Douglasville, GA? Find some basic demographic data about Douglasville, GA below.


Local
National
114,382
2,084
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Douglasville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Douglasville, GA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Douglasville, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »