Customer Service Jobs in Doraville, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 138 Jobs

Customer Service Representative

  • Alpharetta, GA (16 miles from Doraville, GA)
  • 19 hours ago
  • Alpharetta, GA (16 miles from Doraville, GA)
  • 19 hours ago

The role focuses on the delivery of customer satisfaction through accurate and timely completion of customer service requests....

Senior Complex Customer Care Representative - National Remote

  • Atlanta, GA (12 miles from Doraville, GA)
  • 19 hours ago
  • Atlanta, GA (12 miles from Doraville, GA)
  • 19 hours ago

Optum Guide is not a standard customer service model....

Remote Work

Customer Service Representative (Hybrid - 3x weekly on site)

  • Milton, GA (16 miles from Doraville, GA)
  • 22 hours ago
  • Milton, GA (16 miles from Doraville, GA)
  • 22 hours ago

We are looking for a Customer Service Representative to work as an integral part of the global department providing outstanding customer service to our internal and external customers....

Retail Customer Experience Associate, Perimeter Mall - Full Time

  • Atlanta, GA (12 miles from Doraville, GA)
  • 1 day ago
  • Atlanta, GA (12 miles from Doraville, GA)
  • 1 day ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative

  • Duluth, GA (8 miles from Doraville, GA)
  • 1 day ago
  • Duluth, GA (8 miles from Doraville, GA)
  • 1 day ago

We are currently hiring for Temp to Hire Customer Service Representatives at our client in Duluth! Position is Remote, but must be a Local candidate to pickup equipment onsite....

Remote Customer Service Representative - Facility Maintenance Services

  • Atlanta, GA (12 miles from Doraville, GA)
  • 1 day ago
  • Atlanta, GA (12 miles from Doraville, GA)
  • 1 day ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Customer Service Representative - IT Help Desk

  • Alpharetta, GA (16 miles from Doraville, GA)
  • 1 day ago
  • Alpharetta, GA (16 miles from Doraville, GA)
  • 1 day ago

The Service Desk Agent is focused on providing best in class customer service, achieving high levels of first call resolution, and identifying opportunities to streamline/automate agent process....

Customer Service Representative III

  • Duluth, GA (8 miles from Doraville, GA)
  • 1 day ago
  • Duluth, GA (8 miles from Doraville, GA)
  • 1 day ago

Basic Qualifications: Experience Minimum three (3) years of customer service experience required to include one (1) year as a Customer Service Representative I and/or II within the Member Service Contact...

Customer Service Associate

  • Stone Mountain, GA (8 miles from Doraville, GA)
  • 1 day ago
  • Stone Mountain, GA (8 miles from Doraville, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate - Part Time

  • Marietta, GA (17 miles from Doraville, GA)
  • 1 day ago
  • Marietta, GA (17 miles from Doraville, GA)
  • 1 day ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Sales & Customer Service Associate

  • Roswell, GA (13 miles from Doraville, GA)
  • 2 days ago
  • Roswell, GA (13 miles from Doraville, GA)
  • 2 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative II

  • Duluth, GA (8 miles from Doraville, GA)
  • 2 days ago
  • Duluth, GA (8 miles from Doraville, GA)
  • 2 days ago

Basic Qualifications: Experience Minimum two-and-a -half (2 1/2) years of customer service experience to include six (6) months as a Customer Service Representative I within the Member Service Contact...

Customer Service Representative (Ryder Vehicle Sales Support) - Remote

  • Atlanta, GA (12 miles from Doraville, GA)
  • 3 days ago
  • Atlanta, GA (12 miles from Doraville, GA)
  • 3 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...

Remote Work

Customer Service Representative (Dispute Resolution) Intermediate

  • Atlanta, GA (12 miles from Doraville, GA)
  • 3 days ago
  • Atlanta, GA (12 miles from Doraville, GA)
  • 3 days ago

Primary Location: USA-Atlanta-One-Atlantic-Center Function: Function - Customer Service Schedule: Full time...

Customer Service Representative

  • Atlanta, GA (12 miles from Doraville, GA)
  • 3 days ago
  • Atlanta, GA (12 miles from Doraville, GA)
  • 3 days ago

Infosys McCamish Domain: Life Insurance Skill: Customer Service Senior Process Associate In the role of Senior Process Associate you will be responsible for delivering accurate and courteous responses...

Demographic Data for Doraville, GA

Moving to Doraville, GA? Find some basic demographic data about Doraville, GA below.

Local
National
10,712,033
252,498

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
customer service
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Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Doraville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Doraville, GA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Doraville, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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