Customer Service Jobs in Decatur, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

- MillerKnoll
- Atlanta, GA (5 miles from Decatur, GA)
- 10 days ago
- MillerKnoll
- Atlanta, GA (5 miles from Decatur, GA)
- 10 days ago
Manage and respond to all incoming emails and phone calls related to customer service within the designated region....
- Alpharetta, GA (24 miles from Decatur, GA)
- 5 hours ago
- Alpharetta, GA (24 miles from Decatur, GA)
- 5 hours ago
Customer Support Associate Job Description: What You'll Be Doing: Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements....
Remote Work- Stone Mountain, GA (5 miles from Decatur, GA)
- 5 hours ago
- Stone Mountain, GA (5 miles from Decatur, GA)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time - Customer Service Associate - Tool Rental - Flexible
- Suwanee, GA (23 miles from Decatur, GA)
- 5 hours ago
- Suwanee, GA (23 miles from Decatur, GA)
- 5 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Bilingual Customer Service Representative
- Atlanta, GA (5 miles from Decatur, GA)
- 11 hours ago
- Atlanta, GA (5 miles from Decatur, GA)
- 11 hours ago
Customer Service Role Are you looking to work for a stable role that offers growth? Do you have customer service experience and enjoy speaking to clients?...
- Atlanta, GA (5 miles from Decatur, GA)
- 12 hours ago
- Atlanta, GA (5 miles from Decatur, GA)
- 12 hours ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative - Cigna Healthcare - Remote
- Atlanta, GA (5 miles from Decatur, GA)
- 13 hours ago
- Atlanta, GA (5 miles from Decatur, GA)
- 13 hours ago
The Call Center Customer Service Representative represents the company, and our people make all the difference in our success....
Remote WorkCustomer Support Associate - East Coast (Remote)
- Atlanta, GA (5 miles from Decatur, GA)
- 16 hours ago
- Atlanta, GA (5 miles from Decatur, GA)
- 16 hours ago
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin,...
Remote WorkCustomer Service Representative
- Norcross, GA (12 miles from Decatur, GA)
- 16 hours ago
- Norcross, GA (12 miles from Decatur, GA)
- 16 hours ago
Your Opportunity Customer Service Representative Titlemax Norcross, GA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
- Atlanta, GA (5 miles from Decatur, GA)
- 16 hours ago
- Atlanta, GA (5 miles from Decatur, GA)
- 16 hours ago
Previous customer service experience preferred....
Customer Service Associate - Temporary
- Lawrenceville, GA (21 miles from Decatur, GA)
- 1 day ago
- Lawrenceville, GA (21 miles from Decatur, GA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chamblee, GA (8 miles from Decatur, GA)
- 1 day ago
- Chamblee, GA (8 miles from Decatur, GA)
- 1 day ago
Your Opportunity Customer Service RepresentativeTitlemaxChamblee, GA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...
Customer Care Representative II
- Atlanta, GA (5 miles from Decatur, GA)
- 1 day ago
- Atlanta, GA (5 miles from Decatur, GA)
- 1 day ago
This is an exciting opportunity for anyone looking to make a difference and contribute to a culture of outstanding customer service!...
Customer Service Representative
- Atlanta, GA (5 miles from Decatur, GA)
- 1 day ago
- Atlanta, GA (5 miles from Decatur, GA)
- 1 day ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- Marietta, GA (19 miles from Decatur, GA)
- 1 day ago
- Marietta, GA (19 miles from Decatur, GA)
- 1 day ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Demographic Data for Decatur, GA
Moving to Decatur, GA? Find some basic demographic data about Decatur, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Decatur, GA
Highest Education Level
Customer Services in Decatur, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Long-Term Disability
- Restocking
- Replenishing
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Housekeeping
- Reimbursement
- Retail
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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