Customer Service Jobs in Decatur, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Norcross, GA (12 miles from Decatur, GA)
- 30+ days ago
- Norcross, GA (12 miles from Decatur, GA)
- 30+ days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Atlanta, GA (5 miles from Decatur, GA)
- 3 hours ago
- Atlanta, GA (5 miles from Decatur, GA)
- 3 hours ago
Shift: 8am-5pm, Monday to Friday Overtime: Possible Interview: Conducted via Teams or phone call Contract: Not likely to convert, but the contract could be extended Must-Have Skills Digital...
Customer Service Representative (ON-SITE, Alpharetta, GA)
- Alpharetta, GA (24 miles from Decatur, GA)
- 3 hours ago
- Alpharetta, GA (24 miles from Decatur, GA)
- 3 hours ago
Job Summary: The Customer Service Representative provides support/service for all customers via phone, email, or fax. The job provides world class customer service in all interactions....
- Atlanta, GA (5 miles from Decatur, GA)
- 7 hours ago
- Atlanta, GA (5 miles from Decatur, GA)
- 7 hours ago
Tremendous customer service skills. Detail oriented, great at problem solving. Accurate and thorough in your work and can maintain high quality work independently....
Customer Service Representative
- Lawrenceville, GA (21 miles from Decatur, GA)
- 7 hours ago
- Lawrenceville, GA (21 miles from Decatur, GA)
- 7 hours ago
Position Summary: The role of a Customer Service Representative, or CSR, is to provide our customers with outstanding sales experience from start to finish....
Customer Service Representative (Bilingual)
- Johns Creek, GA (22 miles from Decatur, GA)
- 9 hours ago
- Johns Creek, GA (22 miles from Decatur, GA)
- 9 hours ago
Insight Global is seeking a Customer Service Representative for one of our global manufacturing clients to sit at their Duluth, GA, facility....
Pharmacy Customer Service Associate
- Stockbridge, GA (16 miles from Decatur, GA)
- 10 hours ago
- Stockbridge, GA (16 miles from Decatur, GA)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Chamblee, GA (8 miles from Decatur, GA)
- 10 hours ago
- Chamblee, GA (8 miles from Decatur, GA)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative (6 month Contract)
- Milton, GA (24 miles from Decatur, GA)
- 13 hours ago
- Milton, GA (24 miles from Decatur, GA)
- 13 hours ago
Job Description We Deliver the Goods: Growth opportunities performing essential work to support food distribution Safe and inclusive working environment, including culture of rewards, recognition,...
Customer Service Representative - Medical Supply
- Norcross, GA (12 miles from Decatur, GA)
- 23 hours ago
- Norcross, GA (12 miles from Decatur, GA)
- 23 hours ago
JOB PURPOSE: Customer Service Representatives provide support for PruittHealth Medical Supply....
Lead, Customer Service Representative
- Tucker, GA (7 miles from Decatur, GA)
- 1 day ago
- Tucker, GA (7 miles from Decatur, GA)
- 1 day ago
Excellent customer service, issue resolution, and multitasking skills....
Lead Manual Encoder/Customer Service Agent
- Atlanta, GA (5 miles from Decatur, GA)
- 2 days ago
- Atlanta, GA (5 miles from Decatur, GA)
- 2 days ago
Qualifications High School Graduate or General Education Degree (GED) 1 year experience in a leadership role in a customer service role....
- Grayson, GA (20 miles from Decatur, GA)
- 2 days ago
- Grayson, GA (20 miles from Decatur, GA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Atlanta, GA (5 miles from Decatur, GA)
- 3 days ago
- Atlanta, GA (5 miles from Decatur, GA)
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
- Lawrenceville, GA (21 miles from Decatur, GA)
- 3 days ago
- Lawrenceville, GA (21 miles from Decatur, GA)
- 3 days ago
Participating in ongoing training and development to maintain up-to-date knowledge of departmental procedures and customer service skills....
Demographic Data for Decatur, GA
Moving to Decatur, GA? Find some basic demographic data about Decatur, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Decatur, GA
Highest Education Level
Customer Services in Decatur, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »