Customer Service Jobs in Dalton, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-13 of 13 Jobs

Customer Service Associate - Temporary

  • Cleveland, TN (22 miles from Dalton, GA)
  • 1 day ago
  • Cleveland, TN (22 miles from Dalton, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Tunnel Hill, GA (7 miles from Dalton, GA)
  • 2 days ago
  • Tunnel Hill, GA (7 miles from Dalton, GA)
  • 2 days ago

Varnell Rd, Tunnel Hill, Georgia 30755 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Lead Customer Service Representative

  • Rossville, GA (20 miles from Dalton, GA)
  • 5 days ago
  • Rossville, GA (20 miles from Dalton, GA)
  • 5 days ago

Store 2723555: 1342 Lafayette Rd, Rossville, Georgia 30741 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Chickamauga, GA (21 miles from Dalton, GA)
  • 6 days ago
  • Chickamauga, GA (21 miles from Dalton, GA)
  • 6 days ago

Store 2723511: 209 Lee Gordon Mill Rd, Chickamauga, Georgia 30707 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

  • Flintstone, GA (24 miles from Dalton, GA)
  • 6 days ago
  • Flintstone, GA (24 miles from Dalton, GA)
  • 6 days ago

Store 2723506: 2777 Chattanooga Valley Rd, Flintstone, Georgia 30725 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Calhoun, GA (18 miles from Dalton, GA)
  • 8 days ago
  • Calhoun, GA (18 miles from Dalton, GA)
  • 8 days ago

# LI-Onsite STARK is seeking to hire an experience Customer Service Representative....

Customer Service Associate

  • Calhoun, GA (18 miles from Dalton, GA)
  • 12 days ago
  • Calhoun, GA (18 miles from Dalton, GA)
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Ft Oglethorpe, GA (19 miles from Dalton, GA)
  • 13 days ago
  • Ft Oglethorpe, GA (19 miles from Dalton, GA)
  • 13 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Loan Consultant I)

  • Dalton, GA
  • 21 days ago
  • Dalton, GA
  • 21 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Retail Customer Service Cashier

  • Calhoun, GA (18 miles from Dalton, GA)
  • 45+ days ago
  • Calhoun, GA (18 miles from Dalton, GA)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative (Part-time) - Work Based Learning

  • Calhoun, GA (18 miles from Dalton, GA)
  • 30+ days ago
  • Calhoun, GA (18 miles from Dalton, GA)
  • 30+ days ago

Are you looking for more? At Mohawk Industries, were committed to more more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a...

Customer Service Representative

  • Ringgold, GA (11 miles from Dalton, GA)
  • 60+ days ago
  • Ringgold, GA (11 miles from Dalton, GA)
  • 60+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Manufacturing Customer Service Representative - 2nd Shift

  • Dalton, GA
  • 90+ days ago
  • Dalton, GA
  • 90+ days ago

Techniplas is a global supplier of sophisticated plastic components and design-focused, multifunctional surfaces that are primarily for the automotive sector, as well as the industrial, consumer goods...

Demographic Data for Dalton, GA

Moving to Dalton, GA? Find some basic demographic data about Dalton, GA below.


Local
National
80,979
2,022
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Dalton, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Dalton, GA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dalton, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »