Customer Service Jobs in Cumming, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Accounts Advisor (Bilingual)
- Aaron's
- Buford, GA (15 miles from Cumming, GA)
- 1 day ago
- Buford, GA (15 miles from Cumming, GA)
- 1 day ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
In PersonPharmacy Customer Service Associate
- Walgreens
- Sugar Hill, GA (13 miles from Cumming, GA)
- 1 day ago
- Sugar Hill, GA (13 miles from Cumming, GA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCustomer Service & Retail Sales Floor Support - North Point MarketCenter Rack
- Nordstrom Inc.
- Alpharetta, GA (12 miles from Cumming, GA)
- 1 day ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 1 day ago
We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process....
In PersonCustomer Service Representative Retail
- Ashley Furniture
- Buford, GA (15 miles from Cumming, GA)
- 2 days ago
- Buford, GA (15 miles from Cumming, GA)
- 2 days ago
Purpose at Ashley: The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer...
In PersonCustomer Service Representative
- SRS Distribution
- Alpharetta, GA (12 miles from Cumming, GA)
- 2 days ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 2 days ago
Direct Manager Direct Reports: The Customer Service Representative reports to the Branch Manager and has no direct reports....
In PersonCustomer Service Representative
- WestRock
- Norcross, GA (24 miles from Cumming, GA)
- 2 days ago
- Norcross, GA (24 miles from Cumming, GA)
- 2 days ago
Customer Service Representative Salary non-exempt role $41,625-$69,375 annual M-F 8a-5p After 6 months: possibility for hybrid schedule: 3 days in Office, 2 days WFH The Opportunity: The Customer Solution...
Hybrid- Walgreens
- Alpharetta, GA (12 miles from Cumming, GA)
- 5 days ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryCustomer Service Representative
- Ames Tools Corporation
- Suwanee, GA (15 miles from Cumming, GA)
- 6 days ago
- Suwanee, GA (15 miles from Cumming, GA)
- 6 days ago
Customer Service Representative Position Summary: The primary function of a customer service representative is to provide exceptional customer service to all customers and employees....
In Person- Dollar Tree
- Dahlonega, GA (21 miles from Cumming, GA)
- 6 days ago
- Dahlonega, GA (21 miles from Cumming, GA)
- 6 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonCustomer Service Associate - Automotive Finishes
- Sherwin Williams
- Norcross, GA (24 miles from Cumming, GA)
- 7 days ago
- Norcross, GA (24 miles from Cumming, GA)
- 7 days ago
Have at least one (1) year of work experience in customer service, retail, or sales #SHWSales...
In Person Part TimeRetail Customer Service Associate
- FedEx
- Alpharetta, GA (12 miles from Cumming, GA)
- 12 days ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 12 days ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In PersonAlterations Customer Service Representative
- David's Bridal
- Buford, GA (15 miles from Cumming, GA)
- 13 days ago
- Buford, GA (15 miles from Cumming, GA)
- 13 days ago
Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...
In Person- DollarTree
- Woodstock, GA (19 miles from Cumming, GA)
- 15 days ago
- Woodstock, GA (19 miles from Cumming, GA)
- 15 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In PersonWere seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonDemographic Data for Cumming, GA
Moving to Cumming, GA? Find some basic demographic data about Cumming, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cumming, GA
Highest Education Level
Customer Services in Cumming, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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