Customer Service Jobs in Cumming, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 81 Jobs

Inbound Customer Service Representative

  • Roswell, GA (19 miles from Cumming, GA)
  • 1 hour ago
  • Roswell, GA (19 miles from Cumming, GA)
  • 1 hour ago

Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...

Remote Work

Remote Customer Service Representative

  • Roswell, GA (19 miles from Cumming, GA)
  • 1 hour ago
  • Roswell, GA (19 miles from Cumming, GA)
  • 1 hour ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

PT- Parks Customer Service Associate- East Hall Community Center

  • Gainesville, GA (20 miles from Cumming, GA)
  • 6 hours ago
  • Gainesville, GA (20 miles from Cumming, GA)
  • 6 hours ago

When Assigned to Gatekeeping: Provides excellent customer service by greeting guests, and providing information to customer inquiries and requests....

Customer Service Representative - PM

  • Norcross, GA (24 miles from Cumming, GA)
  • 1 day ago
  • Norcross, GA (24 miles from Cumming, GA)
  • 1 day ago

The CSR contributes to the profitability of the organization by establishing a highly successful and efficient customer service environment....

Full Time - Customer Service Associate - Tool Rental - Closing

  • Suwanee, GA (15 miles from Cumming, GA)
  • 1 day ago
  • Suwanee, GA (15 miles from Cumming, GA)
  • 1 day ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Associate

  • Sugar Hill, GA (13 miles from Cumming, GA)
  • 1 day ago
  • Sugar Hill, GA (13 miles from Cumming, GA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

ULINE- Customer Service Representative

  • Braselton, GA (24 miles from Cumming, GA)
  • 1 day ago
  • Braselton, GA (24 miles from Cumming, GA)
  • 1 day ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Agent, Admin

  • Braselton, GA (24 miles from Cumming, GA)
  • 1 day ago
  • Braselton, GA (24 miles from Cumming, GA)
  • 1 day ago

Read more at www.dsv.com Location: USA - Braselton, Broadway Boulevard Division: Solutions Job Posting Title: Customer Service Agent, Admin - 98143 Time Type: Full Time POSITION SUMMARY The Customer...

Parks Customer Service Associate - Part Time

  • Gainesville, GA (20 miles from Cumming, GA)
  • 2 days ago
  • Gainesville, GA (20 miles from Cumming, GA)
  • 2 days ago

When Assigned to Gatekeeping: Provides excellent customer service by greeting guests, and providing information to customer inquiries and requests....

Customer Service Representative

  • Roswell, GA (19 miles from Cumming, GA)
  • 2 days ago
  • Roswell, GA (19 miles from Cumming, GA)
  • 2 days ago

El Representante de Servicio al Cliente (CSR) es el punto de contacto principal para los clientes y asegurados. El CSR brinda un excelente servicio al atender consultas, procesar cambios en...

Customer Relations Specialist

  • Roswell, GA (19 miles from Cumming, GA)
  • 3 days ago
  • Roswell, GA (19 miles from Cumming, GA)
  • 3 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Client Service Representative--0283

  • Duluth, GA (20 miles from Cumming, GA)
  • 4 days ago
  • Duluth, GA (20 miles from Cumming, GA)
  • 4 days ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...

Customer Service Representative

  • Duluth, GA (20 miles from Cumming, GA)
  • 4 days ago
  • Duluth, GA (20 miles from Cumming, GA)
  • 4 days ago

The Customer Services Representative serves as a key customer contact for orders and order fulfilment. Assists customers with questions, placing orders as well as persuading re-orders....

Retail Customer Service Associate

  • Duluth, GA (20 miles from Cumming, GA)
  • 4 days ago
  • Duluth, GA (20 miles from Cumming, GA)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Pharmacy Customer Service Associate

  • Canton, GA (19 miles from Cumming, GA)
  • 4 days ago
  • Canton, GA (19 miles from Cumming, GA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Cumming, GA

Moving to Cumming, GA? Find some basic demographic data about Cumming, GA below.

Local
National
183,998
4,741
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Cumming, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cumming, GA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cumming, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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