Customer Service Jobs in Cumming, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative II
- Duluth, GA (20 miles from Cumming, GA)
- 3 hours ago
- Duluth, GA (20 miles from Cumming, GA)
- 3 hours ago
Basic Qualifications: Experience Minimum two-and-a -half (2 1/2) years of customer service experience to include six (6) months as a Customer Service Representative I within the Member Service Contact...
Retail Customer Service Team Member
- Canton, GA (19 miles from Cumming, GA)
- 5 hours ago
- Canton, GA (19 miles from Cumming, GA)
- 5 hours ago
Store - ATL-CANTON, GA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
- Gainesville, GA (20 miles from Cumming, GA)
- 20 hours ago
- Gainesville, GA (20 miles from Cumming, GA)
- 20 hours ago
service....
Remote Customer Service Representative
- Milton, GA (12 miles from Cumming, GA)
- 1 day ago
- Milton, GA (12 miles from Cumming, GA)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Norcross, GA (24 miles from Cumming, GA)
- 2 days ago
- Norcross, GA (24 miles from Cumming, GA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Bilingual Highly Desired)
- Jasper, GA (19 miles from Cumming, GA)
- 2 days ago
- Jasper, GA (19 miles from Cumming, GA)
- 2 days ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
- Peachtree Corners, GA (24 miles from Cumming, GA)
- 2 days ago
- Peachtree Corners, GA (24 miles from Cumming, GA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Healthcare Customer Service Representative
- Duluth, GA (20 miles from Cumming, GA)
- 2 days ago
- Duluth, GA (20 miles from Cumming, GA)
- 2 days ago
Are you passionate about helping others? Are you a superstar ready to deliver outstanding service from the comfort of your own home? Join us as a Remote Healthcare Member Services Representative —...
Pharmacy Customer Service Associate
- Dunwoody, GA (22 miles from Cumming, GA)
- 4 days ago
- Dunwoody, GA (22 miles from Cumming, GA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Success Representative
- Peachtree Corners, GA (24 miles from Cumming, GA)
- 4 days ago
- Peachtree Corners, GA (24 miles from Cumming, GA)
- 4 days ago
You will manage complex inquiries, resolve escalations, and act as a mentor to the customer service team....
- Buford, GA (15 miles from Cumming, GA)
- 5 days ago
- Buford, GA (15 miles from Cumming, GA)
- 5 days ago
Ultimate Staffing is looking for experienced and personable customer care representatives for a thriving client company in Buford, GA. This candidate will be responsible for learning and...
- Flowery Branch, GA (16 miles from Cumming, GA)
- 5 days ago
- Flowery Branch, GA (16 miles from Cumming, GA)
- 5 days ago
Job Knowledge, Skills, and Abilities: Desire and ability to deliver exceptional customer service. Excellent verbal and written communication skills....
Customer Service Representative
- Duluth, GA (20 miles from Cumming, GA)
- 5 days ago
- Duluth, GA (20 miles from Cumming, GA)
- 5 days ago
Candidate must have call center specific experience, not retail Minimum two (2) years of customer service experience or member-interacting experience required Must be able to pick up equipment in Duluth...
Remote Customer Service Representative
- Norcross, GA (24 miles from Cumming, GA)
- 5 days ago
- Norcross, GA (24 miles from Cumming, GA)
- 5 days ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkRenewals/Customer Success Representative, Inside (Portuguese required)
- Alpharetta, GA (12 miles from Cumming, GA)
- 6 days ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 6 days ago
Veeam, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward....
Demographic Data for Cumming, GA
Moving to Cumming, GA? Find some basic demographic data about Cumming, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cumming, GA
Highest Education Level
Customer Services in Cumming, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »