Customer Service Jobs in Covington, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
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Customer Service Representative
- Conyers, GA (14 miles from Covington, GA)
- 1 day ago
- Conyers, GA (14 miles from Covington, GA)
- 1 day ago
Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....
Retail Customer Service Full Time
- McDonough, GA (12 miles from Covington, GA)
- 2 days ago
- McDonough, GA (12 miles from Covington, GA)
- 2 days ago
service to members....
Senior Customer Service Associate, Presidential Markets - Full Time
- Snellville, GA (19 miles from Covington, GA)
- 2 days ago
- Snellville, GA (19 miles from Covington, GA)
- 2 days ago
Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a...
Retail Customer Service Associate Part Time
- McDonough, GA (12 miles from Covington, GA)
- 3 days ago
- McDonough, GA (12 miles from Covington, GA)
- 3 days ago
service to members....
Customer Care Representative ON SITE - Locust Grove, GA
- Locust Grove, GA (22 miles from Covington, GA)
- 6 days ago
- Locust Grove, GA (22 miles from Covington, GA)
- 6 days ago
High School Diploma or GED 1-2 years of customer service experience preferred Ability to use a personal computer Basic knowledge of Microsoft Word, Excel, and Windows Ability to type 25 wpm preferred...
Retail Customer Service Supervisor
- Snellville, GA (19 miles from Covington, GA)
- 10 days ago
- Snellville, GA (19 miles from Covington, GA)
- 10 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative 1 - Cohort 2 - 2025
- McDonough, GA (12 miles from Covington, GA)
- 12 days ago
- McDonough, GA (12 miles from Covington, GA)
- 12 days ago
Customer service We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day....
Warehouse Customer Service Representative
- Stockbridge, GA (19 miles from Covington, GA)
- 14 days ago
- Stockbridge, GA (19 miles from Covington, GA)
- 14 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
- Monroe, GA (17 miles from Covington, GA)
- 16 days ago
- Monroe, GA (17 miles from Covington, GA)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative
- Conyers, GA (14 miles from Covington, GA)
- 23 days ago
- Conyers, GA (14 miles from Covington, GA)
- 23 days ago
Store 2745126: 1477 SW Hwy 138, Conyers, Georgia 30094 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2745127: 4175 Salem Rd, Covington, Georgia 30016 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Snellville, GA (19 miles from Covington, GA)
- 30+ days ago
- Snellville, GA (19 miles from Covington, GA)
- 30+ days ago
Customer Service Primary Location... 1520 Scenic Hwy N, Snellville, GA 30078-2130, United States of America...
Customer Service Associate Seasonal Jan thru Apr 25
- McDonough, GA (12 miles from Covington, GA)
- 30+ days ago
- McDonough, GA (12 miles from Covington, GA)
- 30+ days ago
Benefits: Flexible schedule Opportunity for advancement Training & development Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2025 tax season in our McDonough, Stockbridge,...
Lead Customer Service Representative, Full or Part Time
- Madison, GA (22 miles from Covington, GA)
- 30+ days ago
- Madison, GA (22 miles from Covington, GA)
- 30+ days ago
Store 2745089: 2030 Eatonton Rd, Madison, Georgia 30650 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Covington, GA
Moving to Covington, GA? Find some basic demographic data about Covington, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Covington, GA
Highest Education Level
Customer Services in Covington, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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