Customer Service Jobs in Covington, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - FS
- Conyers, GA (14 miles from Covington, GA)
- moments ago
- Conyers, GA (14 miles from Covington, GA)
- moments ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
The CSR contributes to the profitability of the organization by establishing a highly successful and efficient customer service environment....
Retail Customer Service Supervisor
- Loganville, GA (17 miles from Covington, GA)
- 4 hours ago
- Loganville, GA (17 miles from Covington, GA)
- 4 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Full Time - Customer Service Associate - Tool Rental - Opening
- Snellville, GA (19 miles from Covington, GA)
- 19 hours ago
- Snellville, GA (19 miles from Covington, GA)
- 19 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
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Customer Service Representative
- Stockbridge, GA (19 miles from Covington, GA)
- 20 hours ago
- Stockbridge, GA (19 miles from Covington, GA)
- 20 hours ago
Your Opportunity Customer Service RepresentativeTitlemax Stockbridge, GA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
Customer Service Associate Seasonal Jan-Apr Full/Part Time
- McDonough, GA (12 miles from Covington, GA)
- 1 day ago
- McDonough, GA (12 miles from Covington, GA)
- 1 day ago
We are here to ease their stress and provide expert customer service and tax knowledge. Taxes are fun (really!)...
Customer Service Representative - Nalley Kia
- Stonecrest, GA (18 miles from Covington, GA)
- 2 days ago
- Stonecrest, GA (18 miles from Covington, GA)
- 2 days ago
The Customer Service Representative is the face of the dealership for service customers....
Retail Customer Service Specialist
- McDonough, GA (12 miles from Covington, GA)
- 4 days ago
- McDonough, GA (12 miles from Covington, GA)
- 4 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Customer Service Representative (Loan Consultant I)
- McDonough, GA (12 miles from Covington, GA)
- 7 days ago
- McDonough, GA (12 miles from Covington, GA)
- 7 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Pharmacy Customer Service Associate
- Monroe, GA (17 miles from Covington, GA)
- 8 days ago
- Monroe, GA (17 miles from Covington, GA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Stockbridge, GA (19 miles from Covington, GA)
- 8 days ago
- Stockbridge, GA (19 miles from Covington, GA)
- 8 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
- Snellville, GA (19 miles from Covington, GA)
- 10 days ago
- Snellville, GA (19 miles from Covington, GA)
- 10 days ago
Customer Service Primary Location... 1520 Scenic Hwy N, Snellville, GA 30078-2130, United States of America...
Customer Service Representative (Loan Consultant I)
- McDonough, GA (12 miles from Covington, GA)
- 11 days ago
- McDonough, GA (12 miles from Covington, GA)
- 11 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
10183 - Retail Customer Service Specialist
- McDonough, GA (12 miles from Covington, GA)
- 11 days ago
- McDonough, GA (12 miles from Covington, GA)
- 11 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Demographic Data for Covington, GA
Moving to Covington, GA? Find some basic demographic data about Covington, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Covington, GA
Highest Education Level
Customer Services in Covington, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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