Customer Service Jobs in Covington, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
The CSR contributes to the profitability of the organization by establishing a highly successful and efficient customer service environment....
Customer Service Associate Job
- Loganville, GA (17 miles from Covington, GA)
- 4 days ago
- Loganville, GA (17 miles from Covington, GA)
- 4 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Stockbridge, GA (19 miles from Covington, GA)
- 6 days ago
- Stockbridge, GA (19 miles from Covington, GA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- McDonough, GA (12 miles from Covington, GA)
- 6 days ago
- McDonough, GA (12 miles from Covington, GA)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1765 Jonesboro Rd, Mcdonough, GA...
/23101/track.gif&z=8&s=RTL&ih_t=7%2F13%2F2025+10%3A55%3A28+AM&utm_medium=internal%20referrer&utm_campaign=grocery-outlet---ceda-profile&utm_content=grocery-outlet&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative
- Loganville, GA (17 miles from Covington, GA)
- 10 days ago
- Loganville, GA (17 miles from Covington, GA)
- 10 days ago
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Sales & Customer Service Associate
- Snellville, GA (19 miles from Covington, GA)
- 10 days ago
- Snellville, GA (19 miles from Covington, GA)
- 10 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative (Loan Consultant II)
- Stonecrest, GA (18 miles from Covington, GA)
- 13 days ago
- Stonecrest, GA (18 miles from Covington, GA)
- 13 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant II)
- Stonecrest, GA (18 miles from Covington, GA)
- 15 days ago
- Stonecrest, GA (18 miles from Covington, GA)
- 15 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Lead Customer Service Associate Job Covington, GA
- Covington, GA
- 16 days ago
- Covington, GA
- 16 days ago
Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...
Customer Service Representative
- Snellville, GA (19 miles from Covington, GA)
- 16 days ago
- Snellville, GA (19 miles from Covington, GA)
- 16 days ago
Handles customer service issues in a professional manner. Other Duties: Responsible for cleanliness of the backroom and the assigned company vehicle....
Previous customer service experience preferred....
Retail Customer Service Supervisor
- Snellville, GA (19 miles from Covington, GA)
- 23 days ago
- Snellville, GA (19 miles from Covington, GA)
- 23 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative
- Stockbridge, GA (19 miles from Covington, GA)
- 28 days ago
- Stockbridge, GA (19 miles from Covington, GA)
- 28 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative
- McDonough, GA (12 miles from Covington, GA)
- 30+ days ago
- McDonough, GA (12 miles from Covington, GA)
- 30+ days ago
Store 2723333: 978 Hwy 155 S, McDonough, Georgia 30253 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Covington, GA
Moving to Covington, GA? Find some basic demographic data about Covington, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Covington, GA
Highest Education Level
Customer Services in Covington, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »