Customer Service Jobs in Columbus, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative--2409 Phenix City
- Phenix City, AL (18 miles from Columbus, GA)
- 13 hours ago
- Phenix City, AL (18 miles from Columbus, GA)
- 13 hours ago
The Assistant Store Manager is responsible for ensuring outstanding customer service and regulatory excellence....
We are here to ease their stress and provide expert customer service and tax knowledge. Taxes are fun (really!)...
Key Responsibilities: Provide exceptional customer service during vehicle pickup appointments. Accurately complete paperwork and maintain detailed records....
MINIMUM QUALIFICATIONS: High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required....
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
- Phenix City, AL (18 miles from Columbus, GA)
- 15 days ago
- Phenix City, AL (18 miles from Columbus, GA)
- 15 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5448 A Whittlesey Blvd., Columbus...
Customer Service Representative
- Columbus, GA (10 miles from Columbus, GA)
- 30+ days ago
- Columbus, GA (10 miles from Columbus, GA)
- 30+ days ago
Daniel Appliance Company is looking for a Customer Service Representative to join our team!...
Customer Service Representative, Full or Part Time
- Pine Mountain, GA (23 miles from Columbus, GA)
- 30+ days ago
- Pine Mountain, GA (23 miles from Columbus, GA)
- 30+ days ago
Store 2706720: 108 W Harris St, Pine Mountain, Georgia 31822 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Care Representative III
- Midland, GA (6 miles from Columbus, GA)
- 30+ days ago
- Midland, GA (6 miles from Columbus, GA)
- 30+ days ago
Proficient in all basic customer service functions. Receives and places follow-up telephone calls / e-mails to answer customer questions....
Proficient in all basic customer service functions. Receives and places follow-up telephone calls / e-mails to answer customer questions....
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance....
Demographic Data for Columbus, GA
Moving to Columbus, GA? Find some basic demographic data about Columbus, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Columbus, GA
Highest Education Level
Customer Services in Columbus, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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