Customer Service Jobs in Cleveland, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

Retail Customer Service Specialist

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 2 hours ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 2 hours ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Bilingual Customer Service Representative

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 3 days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 3 days ago

Bilingual Customer Service Representative 3.5 3.5 out of 5 stars Gainesville, GA 30507 The Customer Service Representative is responsible for handling inquiries via phone and e-mail, processing customer...

Bilingual Customer Service Representative

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 4 days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 4 days ago

This is your chance to turn your language skills and customer service experience into a career that truly matters....

2nd Shift Customer Service Representative

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 6 days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 6 days ago

Required Qualifications : 2 years of Customer Service Experience or an appropriate combination of education and experience....

Pharmacy Customer Service Associate

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 8 days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Hybrid Work Environment!

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 12 days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 12 days ago

The Customer Service Representative (CSR) is a member of a dedicated customer team and is responsible for providing best in class customer service, responsible for engaging with the customer for initial...

Customer Service Representative (Bilingual)

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 18 days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 18 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 18 days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 18 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Representative, Full or Part Time

  • Cleveland, GA
  • 19 days ago
  • Cleveland, GA
  • 19 days ago

Store 2723319: 301 N Main St, Cleveland, Georgia 30528 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Spanish Bilingual Remote Customer Service Representative

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 26 days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 26 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

ULINE- Customer Service Representative

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 30+ days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 30+ days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Lead Customer Service Representative, Full or Part Time

  • Dawsonville, GA (23 miles from Cleveland, GA)
  • 45+ days ago
  • Dawsonville, GA (23 miles from Cleveland, GA)
  • 45+ days ago

Store 2723318: 38 Gober Sosebee St, Dawsonville, Georgia 30534 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Lead Customer Service Representative

  • Helen, GA (7 miles from Cleveland, GA)
  • 45+ days ago
  • Helen, GA (7 miles from Cleveland, GA)
  • 45+ days ago

Store 2701222: 7934 S Main St, Helen, Georgia 30545 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Helen, GA (7 miles from Cleveland, GA)
  • 45+ days ago
  • Helen, GA (7 miles from Cleveland, GA)
  • 45+ days ago

Store 2701222: 7934 S Main St, Helen, Georgia 30545 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • Gainesville, GA (21 miles from Cleveland, GA)
  • 60+ days ago
  • Gainesville, GA (21 miles from Cleveland, GA)
  • 60+ days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Demographic Data for Cleveland, GA

Moving to Cleveland, GA? Find some basic demographic data about Cleveland, GA below.


Local
National
23,885
496
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Cleveland, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cleveland, GA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cleveland, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »