Customer Service Jobs in Austell, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Phones (Remote)(Evergreen)
- Atlanta, GA (14 miles from Austell, GA)
- 11 hours ago
- Atlanta, GA (14 miles from Austell, GA)
- 11 hours ago
The homedepot.com Online Customer Service Phone Representative provides quality and professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations...
Remote WorkCustomer Service Representative - Cigna Healthcare - Remote
- Atlanta, GA (14 miles from Austell, GA)
- 11 hours ago
- Atlanta, GA (14 miles from Austell, GA)
- 11 hours ago
If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....
Remote WorkCommunicates pricing, shipping dates and appropriate order information to customer to ensure order fulfillment and satisfaction....
Remote OCCC Customer Service Agent - National Accounts
- Atlanta, GA (14 miles from Austell, GA)
- 11 hours ago
- Atlanta, GA (14 miles from Austell, GA)
- 11 hours ago
We are seeking talented CUSTOMER SERVICE PROFESSIONALS for our remote National Accounts Team....
Remote WorkRetail Customer Experience Associate, Southlake Mall - Full Time
- Morrow, GA (24 miles from Austell, GA)
- 17 hours ago
- Morrow, GA (24 miles from Austell, GA)
- 17 hours ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Care Representative I
- Atlanta, GA (14 miles from Austell, GA)
- 19 hours ago
- Atlanta, GA (14 miles from Austell, GA)
- 19 hours ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Tucker, GA (23 miles from Austell, GA)
- 1 day ago
- Tucker, GA (23 miles from Austell, GA)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Client Service Representative (CSR)
- Marietta, GA (9 miles from Austell, GA)
- 1 day ago
- Marietta, GA (9 miles from Austell, GA)
- 1 day ago
Client Service Experience : Previous experience in customer service roles, particularly in veterinary medicine, is highly desirable....
Customer Service Representative
- Fairburn, GA (17 miles from Austell, GA)
- 1 day ago
- Fairburn, GA (17 miles from Austell, GA)
- 1 day ago
As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Customer Service Representative II - Kennesaw, GA
- Kennesaw, GA (13 miles from Austell, GA)
- 1 day ago
- Kennesaw, GA (13 miles from Austell, GA)
- 1 day ago
POSTION SUMMARY: The Customer Service Representative II position is an integral part of the Customer Service team and reports to the Customer Support Manager....
Pharmacy Customer Service Associate
- Stone Mountain, GA (24 miles from Austell, GA)
- 1 day ago
- Stone Mountain, GA (24 miles from Austell, GA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
- Atlanta, GA (14 miles from Austell, GA)
- 1 day ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
Customer Service Representative
- Forest Park, GA (21 miles from Austell, GA)
- 1 day ago
- Forest Park, GA (21 miles from Austell, GA)
- 1 day ago
The purpose of the Customer Service Representative role is to ensure all the data entry, scheduling updates, and shipping documents are processed accurately to support daily warehouse operations and...
Communicates pricing, shipping dates and appropriate order information to customer to ensure order fulfillment and satisfaction....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)
- Fairburn, GA (17 miles from Austell, GA)
- 2 days ago
- Fairburn, GA (17 miles from Austell, GA)
- 2 days ago
** Our Customer Service Reps can start between **$18.50 - $20.50/ hour** depending on experience and geographical location within the southeast region **!...
Demographic Data for Austell, GA
Moving to Austell, GA? Find some basic demographic data about Austell, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Austell, GA
Highest Education Level
Customer Services in Austell, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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