Customer Service Jobs in Augusta, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 20 Jobs

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Augusta, GA
  • 3 days ago
  • Augusta, GA
  • 3 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate

  • Augusta, GA
  • 4 days ago
  • Augusta, GA
  • 4 days ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Remote Customer Service Representative

  • Augusta, GA
  • 5 days ago
  • Augusta, GA
  • 5 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Aiken, SC (20 miles from Augusta, GA)
  • 5 days ago
  • Aiken, SC (20 miles from Augusta, GA)
  • 5 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Customer Service Associate - Temporary

  • Augusta, GA
  • 6 days ago
  • Augusta, GA
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Store #104

  • Evans, GA (14 miles from Augusta, GA)
  • 8 days ago
  • Evans, GA (14 miles from Augusta, GA)
  • 8 days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Customer Service Representative (Loan Consultant II)

  • Aiken, SC (20 miles from Augusta, GA)
  • 8 days ago
  • Aiken, SC (20 miles from Augusta, GA)
  • 8 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative

  • Augusta, GA
  • 9 days ago
  • Augusta, GA
  • 9 days ago

Store 2703168: 2855 Washington Rd, Augusta, Georgia 30909 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Augusta, GA
  • 16 days ago
  • Augusta, GA
  • 16 days ago

Partner with the Customer Service team to meet and exceed customer's service expectations. Provide timely feedback to the company regarding service failures or customer concerns....

Lead Customer Service Representative, Full or Part Time

  • Evans, GA (14 miles from Augusta, GA)
  • 17 days ago
  • Evans, GA (14 miles from Augusta, GA)
  • 17 days ago

Store 2703182: 1045 Furys Ferry Rd, Evans, Georgia 30809 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • Warrenville, SC (9 miles from Augusta, GA)
  • 20 days ago
  • Warrenville, SC (9 miles from Augusta, GA)
  • 20 days ago

Store 2723247: 1176 Augusta Rd, Warrenville, South Carolina 29851 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

QSR Customer Service Representative

  • Aiken, SC (20 miles from Augusta, GA)
  • 29 days ago
  • Aiken, SC (20 miles from Augusta, GA)
  • 29 days ago

Store 2709912Q: 301 Robert Bell Pkwy, Aiken, South Carolina 29801 Availability - Shift/Days Full time Flexible Availability The position includes, but is not limited to, the following essential...

URBN Customer Service Representative

  • Augusta, GA
  • 30+ days ago
  • Augusta, GA
  • 30+ days ago

Location This position is located at 220 Bobby Jones Expressway, Augusta, Georgia, 30907 United States Role Summary As a URBN Contact Center Representative, your primary responsibility is to...

Customer Service Representative

  • Augusta, GA
  • 30+ days ago
  • Augusta, GA
  • 30+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Loss Prevention Customer Service Associate II

  • Augusta, GA
  • 45+ days ago
  • Augusta, GA
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Augusta, GA

Moving to Augusta, GA? Find some basic demographic data about Augusta, GA below.


Local
National
206,032
5,023
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Augusta, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Augusta, GA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Augusta, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »