Customer Service Jobs in Augusta, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Augusta, GA
- 3 days ago
- Augusta, GA
- 3 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Aiken, SC (20 miles from Augusta, GA)
- 5 days ago
- Aiken, SC (20 miles from Augusta, GA)
- 5 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Store #104
- Evans, GA (14 miles from Augusta, GA)
- 8 days ago
- Evans, GA (14 miles from Augusta, GA)
- 8 days ago
Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....
Customer Service Representative (Loan Consultant II)
- Aiken, SC (20 miles from Augusta, GA)
- 8 days ago
- Aiken, SC (20 miles from Augusta, GA)
- 8 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Store 2703168: 2855 Washington Rd, Augusta, Georgia 30909 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Partner with the Customer Service team to meet and exceed customer's service expectations. Provide timely feedback to the company regarding service failures or customer concerns....
Lead Customer Service Representative, Full or Part Time
- Evans, GA (14 miles from Augusta, GA)
- 17 days ago
- Evans, GA (14 miles from Augusta, GA)
- 17 days ago
Store 2703182: 1045 Furys Ferry Rd, Evans, Georgia 30809 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Warrenville, SC (9 miles from Augusta, GA)
- 20 days ago
- Warrenville, SC (9 miles from Augusta, GA)
- 20 days ago
Store 2723247: 1176 Augusta Rd, Warrenville, South Carolina 29851 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
QSR Customer Service Representative
- Aiken, SC (20 miles from Augusta, GA)
- 29 days ago
- Aiken, SC (20 miles from Augusta, GA)
- 29 days ago
Store 2709912Q: 301 Robert Bell Pkwy, Aiken, South Carolina 29801 Availability - Shift/Days Full time Flexible Availability The position includes, but is not limited to, the following essential...
Location This position is located at 220 Bobby Jones Expressway, Augusta, Georgia, 30907 United States Role Summary As a URBN Contact Center Representative, your primary responsibility is to...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Augusta, GA
Moving to Augusta, GA? Find some basic demographic data about Augusta, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Augusta, GA
Highest Education Level
Customer Services in Augusta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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