Customer Service Jobs in Augusta, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Store #134
- Parker's Convenience Stores
- North Augusta, SC (6 miles from Augusta, GA)
- 3 hours ago
- North Augusta, SC (6 miles from Augusta, GA)
- 3 hours ago
ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally....
In PersonSupports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
In Person Part TimeCustomer Service Associate - Temporary
- Walgreens
- Beech Island, SC (6 miles from Augusta, GA)
- 2 days ago
- Beech Island, SC (6 miles from Augusta, GA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryCustomer Experience Associate (Military Clothing)
- The EXCHANGE
- Jackson, SC (10 miles from Augusta, GA)
- 3 days ago
- Jackson, SC (10 miles from Augusta, GA)
- 3 days ago
H-... Customer Experience Associate (Military Clothing) United States - South Carolina - Fort Jackson Regular Part Time Job Description As a Customer Experience Associate at Military Clothing,...
In Person5100PB1-03 Customer Experience Associate
- Army and Air Force Exchange Service
- Jackson, SC (10 miles from Augusta, GA)
- 4 days ago
- Jackson, SC (10 miles from Augusta, GA)
- 4 days ago
Job Description As a Customer Experience Associate at Military Clothing, you'll be responsible for helping our service members get the uniforms they need. You'll need to have an attention to...
In Person- Walgreens
- Evans, GA (14 miles from Augusta, GA)
- 7 days ago
- Evans, GA (14 miles from Augusta, GA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonPharmacy Customer Service Associate
- Walgreens
- Grovetown, GA (15 miles from Augusta, GA)
- 16 days ago
- Grovetown, GA (15 miles from Augusta, GA)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonSupports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
In Person-Prior experience, preferably in retail and/or customer service area is a plus. -Must have prior cash handling experience....
Remote Part TimeCustomer Service Representative - Store #104
- Parkers Kitchen
- Evans, GA (14 miles from Augusta, GA)
- 30+ days ago
- Evans, GA (14 miles from Augusta, GA)
- 30+ days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally....
In Person- DollarTree
- North Augusta, SC (6 miles from Augusta, GA)
- 30+ days ago
- North Augusta, SC (6 miles from Augusta, GA)
- 30+ days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonCustomer Service Representative - Store #110
- Parkers Kitchen
- Augusta, GA
- 30+ days ago
- Augusta, GA
- 30+ days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally....
In Person- Army and Air Force Exchange Service
- Jackson, SC (10 miles from Augusta, GA)
- 60+ days ago
- Jackson, SC (10 miles from Augusta, GA)
- 60+ days ago
Job Description As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with...
In PersonAlterations Customer Service Representative
- David's Bridal
- Augusta, GA
- 60+ days ago
- Augusta, GA
- 60+ days ago
Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...
In PersonCustomer Service Representative - Store #149
- Parker's Convenience Stores
- Augusta, GA
- 60+ days ago
- Augusta, GA
- 60+ days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally....
In PersonDemographic Data for Augusta, GA
Moving to Augusta, GA? Find some basic demographic data about Augusta, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Augusta, GA
Highest Education Level
Customer Services in Augusta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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