Customer Service Jobs in Atlanta, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative II
- Duluth, GA (21 miles from Atlanta, GA)
- 5 hours ago
- Duluth, GA (21 miles from Atlanta, GA)
- 5 hours ago
Basic Qualifications: Experience Minimum two-and-a -half (2 1/2) years of customer service experience to include six (6) months as a Customer Service Representative I within the Member Service Contact...
Customer Service Representative (Ryder Vehicle Sales Support) - Remote
- Atlanta, GA
- 13 hours ago
- Atlanta, GA
- 13 hours ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...
Remote WorkCustomer Service Representative (Dispute Resolution) Intermediate
- Atlanta, GA
- 19 hours ago
- Atlanta, GA
- 19 hours ago
Primary Location: USA-Atlanta-One-Atlantic-Center Function: Function - Customer Service Schedule: Full time...
Infosys McCamish Domain: Life Insurance Skill: Customer Service Senior Process Associate In the role of Senior Process Associate you will be responsible for delivering accurate and courteous responses...
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkFull Time - Customer Service Associate - Tool Rental - Opening
- Smyrna, GA (10 miles from Atlanta, GA)
- 1 day ago
- Smyrna, GA (10 miles from Atlanta, GA)
- 1 day ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Service Representative 5:30pm - 1:30am (Headland) Weekends
- Atlanta, GA
- 1 day ago
- Atlanta, GA
- 1 day ago
Purpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service...
Customer Service Representative
- Conyers, GA (21 miles from Atlanta, GA)
- 1 day ago
- Conyers, GA (21 miles from Atlanta, GA)
- 1 day ago
Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....
Retail Customer Service Associate
- Douglasville, GA (20 miles from Atlanta, GA)
- 1 day ago
- Douglasville, GA (20 miles from Atlanta, GA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative Summary of Job Description: The Customer Service Representative (CSR) will work effectively and efficiently providing consistent, high quality service in a high-volume...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Brookhaven, GA (9 miles from Atlanta, GA)
- 1 day ago
- Brookhaven, GA (9 miles from Atlanta, GA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Chamblee, GA (11 miles from Atlanta, GA)
- 1 day ago
- Chamblee, GA (11 miles from Atlanta, GA)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Veterinary Client Service Representative
- Decatur, GA (5 miles from Atlanta, GA)
- 1 day ago
- Decatur, GA (5 miles from Atlanta, GA)
- 1 day ago
Employee should have experience in customer service leadership, have a strong work ethic, and have a warm personality. Experience in a specialty and/or emergency setting is preferred....
Customer Service Representative
- Norcross, GA (16 miles from Atlanta, GA)
- 2 days ago
- Norcross, GA (16 miles from Atlanta, GA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Atlanta, GA
Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Atlanta, GA
Highest Education Level
Customer Services in Atlanta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »