Customer Service Jobs in Athens, GA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Monroe, GA (24 miles from Athens, GA)
- 6 days ago
- Monroe, GA (24 miles from Athens, GA)
- 6 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
ULINE- Customer Service Representative
- Pendergrass, GA (22 miles from Athens, GA)
- 2 days ago
- Pendergrass, GA (22 miles from Athens, GA)
- 2 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Statham, GA (13 miles from Athens, GA)
- 2 days ago
- Statham, GA (13 miles from Athens, GA)
- 2 days ago
Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Commerce, GA (17 miles from Athens, GA)
- 2 days ago
- Commerce, GA (17 miles from Athens, GA)
- 2 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
- Winder, GA (19 miles from Athens, GA)
- 3 days ago
- Winder, GA (19 miles from Athens, GA)
- 3 days ago
High School Diploma or GED 1-2 years of customer service experience preferred Ability to use a personal computer Basic knowledge of Microsoft Word, Excel, and Windows Ability to type 25 wpm preferred...
Customer Service Representative
- Winder, GA (19 miles from Athens, GA)
- 4 days ago
- Winder, GA (19 miles from Athens, GA)
- 4 days ago
Greets customers and answers telephones; assists with billing and related customer service information. Prepares customer service tickets. Initiates new customer accounts....
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Retail Customer Service Cashier
- Commerce, GA (17 miles from Athens, GA)
- 6 days ago
- Commerce, GA (17 miles from Athens, GA)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Associate
- Danielsville, GA (12 miles from Athens, GA)
- 10 days ago
- Danielsville, GA (12 miles from Athens, GA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Relief Customer Service Representative Driver
- Watkinsville, GA (14 miles from Athens, GA)
- 11 days ago
- Watkinsville, GA (14 miles from Athens, GA)
- 11 days ago
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
Customer Service Associate - Temporary
- Danielsville, GA (12 miles from Athens, GA)
- 11 days ago
- Danielsville, GA (12 miles from Athens, GA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Monroe, GA (24 miles from Athens, GA)
- 14 days ago
- Monroe, GA (24 miles from Athens, GA)
- 14 days ago
The Customer Service Representative will work under the general supervision of the Customer Service Supervisor....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4365 Atlanta Hwy, Athens, GA 30606...
Demographic Data for Athens, GA
Moving to Athens, GA? Find some basic demographic data about Athens, GA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Athens, GA
Highest Education Level
Customer Services in Athens, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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