Customer Service Jobs in Athens, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Pharmacy Customer Service Associate

  • Athens, GA
  • 7 hours ago
  • Athens, GA
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Winder, GA (19 miles from Athens, GA)
  • 23 hours ago
  • Winder, GA (19 miles from Athens, GA)
  • 23 hours ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Associate - Temporary

  • Watkinsville, GA (14 miles from Athens, GA)
  • 2 days ago
  • Watkinsville, GA (14 miles from Athens, GA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Bilingual

  • Winder, GA (19 miles from Athens, GA)
  • 7 days ago
  • Winder, GA (19 miles from Athens, GA)
  • 7 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

ULINE- Customer Service Representative

  • Jefferson, GA (14 miles from Athens, GA)
  • 7 days ago
  • Jefferson, GA (14 miles from Athens, GA)
  • 7 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

ULINE- Call Center Representative

  • Statham, GA (13 miles from Athens, GA)
  • 7 days ago
  • Statham, GA (13 miles from Athens, GA)
  • 7 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Representative

  • Monroe, GA (24 miles from Athens, GA)
  • 8 days ago
  • Monroe, GA (24 miles from Athens, GA)
  • 8 days ago

Your Opportunity Customer Service RepresentativeTitleMaxMonroe....

Customer Service Associate Job

  • Commerce, GA (17 miles from Athens, GA)
  • 9 days ago
  • Commerce, GA (17 miles from Athens, GA)
  • 9 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative

  • Commerce, GA (17 miles from Athens, GA)
  • 11 days ago
  • Commerce, GA (17 miles from Athens, GA)
  • 11 days ago

We are searching for qualified customer service reps with personality, hustle and people skills....

Customer Care Representative

  • Winder, GA (19 miles from Athens, GA)
  • 15 days ago
  • Winder, GA (19 miles from Athens, GA)
  • 15 days ago

High School Diploma or GED 1-2 years of customer service experience preferred Ability to use a personal computer Basic knowledge of Microsoft Word, Excel, and Windows Ability to type 25 wpm preferred...

Retail Customer Service Associate

  • Athens, GA
  • 25 days ago
  • Athens, GA
  • 25 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4365 Atlanta Hwy, Athens, GA 30606...

Customer Service Representative

  • Athens, GA
  • 30+ days ago
  • Athens, GA
  • 30+ days ago

Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....

Customer Service Representative

  • Athens, GA
  • 45+ days ago
  • Athens, GA
  • 45+ days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative

  • Winder, GA (19 miles from Athens, GA)
  • 45+ days ago
  • Winder, GA (19 miles from Athens, GA)
  • 45+ days ago

Greets customers and answers telephones; assists with billing and related customer service information. Prepares customer service tickets. Initiates new customer accounts....

Retail Customer Service Cashier

  • Commerce, GA (17 miles from Athens, GA)
  • 45+ days ago
  • Commerce, GA (17 miles from Athens, GA)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Athens, GA

Moving to Athens, GA? Find some basic demographic data about Athens, GA below.


Local
National
130,756
3,225
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Athens, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Athens, GA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Athens, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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