Customer Service Jobs in Alpharetta, GA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 109 Jobs

Customer Service Representative

  • Buford, GA (16 miles from Alpharetta, GA)
  • 6 hours ago
  • Buford, GA (16 miles from Alpharetta, GA)
  • 6 hours ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Representative

  • Tucker, GA (19 miles from Alpharetta, GA)
  • 16 hours ago
  • Tucker, GA (19 miles from Alpharetta, GA)
  • 16 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Client Service Representative (CSR)

  • Marietta, GA (19 miles from Alpharetta, GA)
  • 17 hours ago
  • Marietta, GA (19 miles from Alpharetta, GA)
  • 17 hours ago

Client Service Experience : Previous experience in customer service roles, particularly in veterinary medicine, is highly desirable....

Customer Service Representative II - Kennesaw, GA

  • Kennesaw, GA (18 miles from Alpharetta, GA)
  • 17 hours ago
  • Kennesaw, GA (18 miles from Alpharetta, GA)
  • 17 hours ago

POSTION SUMMARY: The Customer Service Representative II position is an integral part of the Customer Service team and reports to the Customer Support Manager....

Customer Service Representative

  • Lawrenceville, GA (21 miles from Alpharetta, GA)
  • 17 hours ago
  • Lawrenceville, GA (21 miles from Alpharetta, GA)
  • 17 hours ago

Attend training and Customer Service meetings. Performs other related duties as assigned....

Pharmacy Customer Service Associate

  • Stone Mountain, GA (24 miles from Alpharetta, GA)
  • 17 hours ago
  • Stone Mountain, GA (24 miles from Alpharetta, GA)
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

ER Customer Service Representative (Overnight Shift)

  • Cumming, GA (12 miles from Alpharetta, GA)
  • 20 hours ago
  • Cumming, GA (12 miles from Alpharetta, GA)
  • 20 hours ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Retail Customer Service - Stocker/Merchandising

  • Suwanee, GA (12 miles from Alpharetta, GA)
  • 1 day ago
  • Suwanee, GA (12 miles from Alpharetta, GA)
  • 1 day ago

Store - ATL-JOHN'S CREEK, GA Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Lead Retail Customer Service Associate

  • Alpharetta, GA
  • 1 day ago
  • Alpharetta, GA
  • 1 day ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative

  • Marietta, GA (19 miles from Alpharetta, GA)
  • 1 day ago
  • Marietta, GA (19 miles from Alpharetta, GA)
  • 1 day ago

Service....

Moncrief Heating & Air - HVAC Customer Service Representative

  • Alpharetta, GA
  • 1 day ago
  • Alpharetta, GA
  • 1 day ago

What You’ll Do: Provide unmatched customer service....

Customer Accounts Advisor

  • Stone Mountain, GA (24 miles from Alpharetta, GA)
  • 2 days ago
  • Stone Mountain, GA (24 miles from Alpharetta, GA)
  • 2 days ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

Lead, Customer Service Representative - ONSITE

  • Tucker, GA (19 miles from Alpharetta, GA)
  • 2 days ago
  • Tucker, GA (19 miles from Alpharetta, GA)
  • 2 days ago

As a Lead, Customer Service Representative, you will be part of the operations team supporting delivery services....

Fraud Client Service Representative - 2nd Shift

  • Kennesaw, GA (18 miles from Alpharetta, GA)
  • 2 days ago
  • Kennesaw, GA (18 miles from Alpharetta, GA)
  • 2 days ago

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...

Medical Equipment Customer Service Representative

  • Marietta, GA (19 miles from Alpharetta, GA)
  • 3 days ago
  • Marietta, GA (19 miles from Alpharetta, GA)
  • 3 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Demographic Data for Alpharetta, GA

Moving to Alpharetta, GA? Find some basic demographic data about Alpharetta, GA below.


Local
National
193,838
8,505
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Alpharetta, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Alpharetta, GA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Alpharetta, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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