Customer Service Jobs in Winter Haven, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Polk City, FL (17 miles from Winter Haven, FL)
- 14 hours ago
- Polk City, FL (17 miles from Winter Haven, FL)
- 14 hours ago
Were looking for Customer Service Professionals for our Lakeland, FL office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Were looking for Customer Service Professionals for our Lakeland, FL office....
Customer Care Representative I - Remote within 50 miles of Winter Haven, FL
- Winter Haven, FL
- 2 hours ago
- Winter Haven, FL
- 2 hours ago
MUST RESIDE WITHIN 50 MILES OF WINTER HAVEN, FL SUMMARY/OBJECTIVE: Provide superior customer service to external and internal customers by delivering a seamless experience to the customer regardless...
Remote WorkCustomer Service Representative
- Lakeland, FL (7 miles from Winter Haven, FL)
- 1 day ago
- Lakeland, FL (7 miles from Winter Haven, FL)
- 1 day ago
a challenging and rewarding sales and customer service career?...
Customer Service Associate - Temporary
- Plant City, FL (22 miles from Winter Haven, FL)
- 1 day ago
- Plant City, FL (22 miles from Winter Haven, FL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lakeland, FL (7 miles from Winter Haven, FL)
- 1 day ago
- Lakeland, FL (7 miles from Winter Haven, FL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Lakeland, FL (7 miles from Winter Haven, FL)
- 2 days ago
- Lakeland, FL (7 miles from Winter Haven, FL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Lakeland, FL (7 miles from Winter Haven, FL)
- 2 days ago
- Lakeland, FL (7 miles from Winter Haven, FL)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4600 Us Highway 98 N, Lakeland,...
Store 2704879: 1108 Spirit Lake Rd, Winter Haven, Florida 33880 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative Needed for Small Project
- Davenport, FL (16 miles from Winter Haven, FL)
- 4 days ago
- Davenport, FL (16 miles from Winter Haven, FL)
- 4 days ago
Customer Service Representative Needed for Small Project (Remote) compensation: $150 fixed price for 1 hour I'm looking for someone to do a real-time live phone call with an internal resource so the...
- Celebration, FL (24 miles from Winter Haven, FL)
- 5 days ago
- Celebration, FL (24 miles from Winter Haven, FL)
- 5 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Retail Customer Service Cashier
- Lake Wales, FL (12 miles from Winter Haven, FL)
- 5 days ago
- Lake Wales, FL (12 miles from Winter Haven, FL)
- 5 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Overnight Customer Service Rep
- Davenport, FL (16 miles from Winter Haven, FL)
- 13 days ago
- Davenport, FL (16 miles from Winter Haven, FL)
- 13 days ago
Store 2722209: 101 E Polo Park Blvd E, Davenport, Florida 33897 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Winter Haven, FL
Moving to Winter Haven, FL? Find some basic demographic data about Winter Haven, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Winter Haven, FL
Highest Education Level
Customer Services in Winter Haven, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »