Customer Service Jobs in Florida

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 534 Jobs

Customer service experience in a professional setting (retail and/or food service customer service is excluded) - minimum two years. 3....

Remote Customer Service Representative

  • Eglin, FL
  • 1 hour ago
  • Eglin, FL
  • 1 hour ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Retail Customer Service Associate

  • West Palm Beach, FL
  • 2 hours ago
  • West Palm Beach, FL
  • 2 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Customer Experience Associate, Pembroke Lakes - Full Time

  • Pembroke Pines, FL
  • 3 hours ago
  • Pembroke Pines, FL
  • 3 hours ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Arcadia, FL
  • 3 hours ago
  • Arcadia, FL
  • 3 hours ago

Store 2700025: 405 N Brevard Ave, Arcadia, Florida 34266 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative Part Time 2nd/3rd shift Weekends

  • Tampa, FL
  • 3 hours ago
  • Tampa, FL
  • 3 hours ago

Store 2707961: 5320 N Florida Ave, Tampa, Florida 33603 Shift Availability Evenings - Overnight Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Automotive Customer Service Representative

  • Melbourne, FL
  • 3 hours ago
  • Melbourne, FL
  • 3 hours ago

As an Automotive Customer Service Representative working on-site in Melbourne, Florida, you'll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction...

Lead Customer Service Representative, Full or Part Time

  • Riverview, FL
  • 3 hours ago
  • Riverview, FL
  • 3 hours ago

Store 2707645: 11320 Bloomingdale Ave, Riverview, Florida 33578 Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service...

Retail Customer Service Cashier

  • Mims, FL
  • 3 hours ago
  • Mims, FL
  • 3 hours ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Melbourne, FL
  • 3 hours ago
  • Melbourne, FL
  • 3 hours ago

Relay customer service problems to the Team Leader when necessary....

Bilingual Spanish Customer Service Representative

  • Melbourne, FL
  • 3 hours ago
  • Melbourne, FL
  • 3 hours ago

Relay customer service problems to Team Leader when necessary....

Customer Service Agent

  • West Palm Beach, FL
  • 3 hours ago
  • West Palm Beach, FL
  • 3 hours ago

Back to results Customer Service Agent Full-time West Palm Beach, Florida, United States Apply now Apply now Ready to elevate your customer service game?...

Sr. Customer Assistance Representative

  • The Villages, FL
  • 8 hours ago
  • The Villages, FL
  • 8 hours ago

Customer Service Agent at our The Villages location....

Customer Service Representative - Clearwater

  • Clearwater, FL
  • 9 hours ago
  • Clearwater, FL
  • 9 hours ago

Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....

Customer Service Representative

  • Tampa, FL
  • 9 hours ago
  • Tampa, FL
  • 9 hours ago

day as a Customer Service Representative?...

Demographic Data for Florida

Moving to Florida? Find some basic demographic data about Florida below.


Local
National
21,536,064
615,315

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Florida

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Florida offer the following education background
High School or GED
34.1%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Florida
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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