Customer Service Jobs in Florida
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Veterinary Customer Service Representative
- Veterinary Medical Center of St. Lucie County
- Port St Lucie, FL
- 5 hours ago
- Veterinary Medical Center of St. Lucie County
- Port St Lucie, FL
- 5 hours ago
Company Description Veterinary Medical Center of St. Lucie County is a beautiful 10,000 sq foot 24-hour emergency veterinary hospital in St. Lucie, FL. Our veterinarians offer a broad spectrum of...
Assist customers by effectively resolving all customer service issues....
Banking Customer Service Representative - Onsite
- North Lauderdale, FL
- 5 days ago
- North Lauderdale, FL
- 5 days ago
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....
Bilingual Spanish/English Banking Customer Service Representative - Onsite
- North Lauderdale, FL
- 5 days ago
- North Lauderdale, FL
- 5 days ago
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Bilingual (Spanish/English) Customer Service Representative - Onsite
- Hialeah, FL
- 8 days ago
- Hialeah, FL
- 8 days ago
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....
service....
Customer Service Representative - Onsite
- Port Saint Lucie, FL
- 14 days ago
- Port Saint Lucie, FL
- 14 days ago
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....
Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....
Conducts cross-training in all areas of customer service, including service, billing, and collections....
Exceptional customer service skills (internal and external), with a clear and compassionate speaking voice. Superb organizational skills. Attention to detail, Excellent data entry....
Remote WorkSuccessful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lead Customer Service Representative, Full or Part Time
- St Petersburg, FL
- 8 hours ago
- St Petersburg, FL
- 8 hours ago
Store 2701677: 2749 9th Ave N, St Petersburg, Florida 33713 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative....
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Florida
Highest Education Level
Customer Services in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Decision Making
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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