Customer Service Jobs in Florida
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Customer Service Representative
- DUI Counterattack, Hillsborouh, inc
- Tampa, FL
- 3 days ago
- DUI Counterattack, Hillsborouh, inc
- Tampa, FL
- 3 days ago
Customer service experience in a professional setting (retail and/or food service customer service is excluded) - minimum two years. 3....
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkThis customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Customer Experience Associate, Pembroke Lakes - Full Time
- Pembroke Pines, FL
- 3 hours ago
- Pembroke Pines, FL
- 3 hours ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Store 2700025: 405 N Brevard Ave, Arcadia, Florida 34266 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative Part Time 2nd/3rd shift Weekends
- Tampa, FL
- 3 hours ago
- Tampa, FL
- 3 hours ago
Store 2707961: 5320 N Florida Ave, Tampa, Florida 33603 Shift Availability Evenings - Overnight Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
As an Automotive Customer Service Representative working on-site in Melbourne, Florida, you'll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction...
Lead Customer Service Representative, Full or Part Time
- Riverview, FL
- 3 hours ago
- Riverview, FL
- 3 hours ago
Store 2707645: 11320 Bloomingdale Ave, Riverview, Florida 33578 Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service...
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Relay customer service problems to the Team Leader when necessary....
Bilingual Spanish Customer Service Representative
- Melbourne, FL
- 3 hours ago
- Melbourne, FL
- 3 hours ago
Relay customer service problems to Team Leader when necessary....
Back to results Customer Service Agent Full-time West Palm Beach, Florida, United States Apply now Apply now Ready to elevate your customer service game?...
Customer Service Agent at our The Villages location....
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
day as a Customer Service Representative?...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Florida
Highest Education Level
Customer Services in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Long-Term Disability
- Restocking
- Replenishing
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Housekeeping
- Reimbursement
- Retail
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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