Customer Service Jobs in West Palm Beach, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 46 Jobs

Customer Service Representative

  • West Palm Beach, FL
  • 45+ days ago
  • West Palm Beach, FL
  • 45+ days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Pharmacy Customer Service Associate

  • West Delray Beach, FL (19 miles from West Palm Beach, FL)
  • 11 hours ago
  • West Delray Beach, FL (19 miles from West Palm Beach, FL)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Transaction Approval Group)

  • Palm Beach Gardens, FL (5 miles from West Palm Beach, FL)
  • 1 day ago
  • Palm Beach Gardens, FL (5 miles from West Palm Beach, FL)
  • 1 day ago

Job Summary: The Customer Service Representative TAG (Transaction Approval Group) is responsible for processing orders, quotations, returns, credits, invoices, and other shipping documents....

Customer Service Associate

  • Delray Beach, FL (18 miles from West Palm Beach, FL)
  • 3 days ago
  • Delray Beach, FL (18 miles from West Palm Beach, FL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Hobe Sound, FL (24 miles from West Palm Beach, FL)
  • 3 days ago
  • Hobe Sound, FL (24 miles from West Palm Beach, FL)
  • 3 days ago

Store 2707410: 8755 SE Federal Hwy, Hobe Sound, Florida 33455 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

# Retail Customer Experience Associate, Maui - Full Time

  • Wellington, FL (8 miles from West Palm Beach, FL)
  • 4 days ago
  • Wellington, FL (8 miles from West Palm Beach, FL)
  • 4 days ago

Id : REQ_586983, Title : # Retail Customer Experience Associate, Maui - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...269, ExternalPostedStartDate :...

Customer Service Representative (Hybrid - 3x per week on site)

  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 4 days ago
  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 4 days ago

Job Description Our customer service team has an exciting opportunity to work as an integral part of the department by providing outstanding customer service to our internal and external customers in...

Customer Service Associate

  • Delray Beach, FL (18 miles from West Palm Beach, FL)
  • 4 days ago
  • Delray Beach, FL (18 miles from West Palm Beach, FL)
  • 4 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Bilingual Customer Service Representative

  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 6 days ago
  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 6 days ago

A client located in Boca Raton, FL is seeking a bilingual Customer Service Representative to join their team in the automotive industry....

Insurance Customer Service Representative

  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 6 days ago
  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 6 days ago

Phone Customer Service Experience: Drawing on previous phone-based customer service experience to effectively communicate with customers....

Customer Service Associate

  • Hobe Sound, FL (24 miles from West Palm Beach, FL)
  • 6 days ago
  • Hobe Sound, FL (24 miles from West Palm Beach, FL)
  • 6 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Representative (Hybrid - 3x per week on site)

  • Boca Raton, FL (23 miles from West Palm Beach, FL)
  • 6 days ago
  • Boca Raton, FL (23 miles from West Palm Beach, FL)
  • 6 days ago

Job Description Our customer service team has an exciting opportunity to work as an integral part of the department by providing outstanding customer service to our internal and external customers in...

Sales & Customer Service Associate

  • Royal Palm Beach, FL (8 miles from West Palm Beach, FL)
  • 7 days ago
  • Royal Palm Beach, FL (8 miles from West Palm Beach, FL)
  • 7 days ago

Providing outstanding customer service....

Customer Service Associate - Temporary

  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 8 days ago
  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Aviation Front Desk Customer Service Representative Full Time Job Boca Raton, FL

  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 11 days ago
  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 11 days ago

service needs are met Front Desk Representative Qualifications Customer service/hospitality experience High school diploma or GED certificate 18 years of age A valid state drivers license Ability to...

Demographic Data for West Palm Beach, FL

Moving to West Palm Beach, FL? Find some basic demographic data about West Palm Beach, FL below.


Local
National
384,586
13,067
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in West Palm Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in West Palm Beach, FL offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in West Palm Beach, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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