Customer Service Jobs in Tampa, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 126 Jobs

Bilingual Customer Service Representative

Customer service experience in a professional setting (retail and/or food service customer service is excluded) - minimum two years. 3....

Customer Service Representative Healthcare

  • Plant City, FL (20 miles from Tampa, FL)
  • 1 day ago
  • Plant City, FL (20 miles from Tampa, FL)
  • 1 day ago

Join Maximus as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose....

Remote Customer Service Representative

  • Tampa, FL
  • moments ago
  • Tampa, FL
  • moments ago

FULLY REMOTE CONTRACT + 6 Month to start Description Deliver the highest level of customer service experience -Answer customer calls - Reset Passwords - Assist with creating accounts - Uploading documents...

Remote Work

Customer Service Representative

  • Brandon, FL (10 miles from Tampa, FL)
  • 2 hours ago
  • Brandon, FL (10 miles from Tampa, FL)
  • 2 hours ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Associate

  • Tampa, FL (10 miles from Tampa, FL)
  • 2 hours ago
  • Tampa, FL (10 miles from Tampa, FL)
  • 2 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Associate

  • Palm Harbor, FL (20 miles from Tampa, FL)
  • 14 hours ago
  • Palm Harbor, FL (20 miles from Tampa, FL)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Riverview, FL (11 miles from Tampa, FL)
  • 14 hours ago
  • Riverview, FL (11 miles from Tampa, FL)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Oldsmar, FL (14 miles from Tampa, FL)
  • 17 hours ago
  • Oldsmar, FL (14 miles from Tampa, FL)
  • 17 hours ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Client Service Representative

  • Wesley Chapel, FL (19 miles from Tampa, FL)
  • 18 hours ago
  • Wesley Chapel, FL (19 miles from Tampa, FL)
  • 18 hours ago

What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...

Entry-Level In-Person Customer Service Representative (Bilingual)

  • Tampa, FL
  • 19 hours ago
  • Tampa, FL
  • 19 hours ago

Collaborate with customer service professionals to improve overall customer experience. Assisting with incoming customer service phone calls to resolve issues....

Customer Service Associate - Temporary

  • Clearwater, FL (19 miles from Tampa, FL)
  • 23 hours ago
  • Clearwater, FL (19 miles from Tampa, FL)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Entry-Level)

  • Clearwater, FL (19 miles from Tampa, FL)
  • 1 day ago
  • Clearwater, FL (19 miles from Tampa, FL)
  • 1 day ago

Our customer service team is the heart of our success....

Customer Service Representative - Bilingual Spanish, Healthcare

  • Riverview, FL (11 miles from Tampa, FL)
  • 1 day ago
  • Riverview, FL (11 miles from Tampa, FL)
  • 1 day ago

Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters)...

Customer Service Associate

  • Tampa, FL
  • 2 days ago
  • Tampa, FL
  • 2 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Dispensary Associate - Part-Time

  • Apollo Beach, FL (13 miles from Tampa, FL)
  • 2 days ago
  • Apollo Beach, FL (13 miles from Tampa, FL)
  • 2 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Demographic Data for Tampa, FL

Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.


Local
National
814,472
28,939
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Tampa, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Tampa, FL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tampa, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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