Customer Service Jobs in Tampa, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Customer Service Representative
- DUI Counterattack, Hillsborouh, inc
- Tampa, FL (4 miles from Tampa, FL)
- 5 days ago
- DUI Counterattack, Hillsborouh, inc
- Tampa, FL (4 miles from Tampa, FL)
- 5 days ago
Customer service experience in a professional setting (retail and/or food service customer service is excluded) - minimum two years. 3....
Customer Service Representative Healthcare
- Plant City, FL (20 miles from Tampa, FL)
- 1 day ago
- Plant City, FL (20 miles from Tampa, FL)
- 1 day ago
Join Maximus as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose....
FULLY REMOTE CONTRACT + 6 Month to start Description Deliver the highest level of customer service experience -Answer customer calls - Reset Passwords - Assist with creating accounts - Uploading documents...
Remote WorkCustomer Service Representative
- Brandon, FL (10 miles from Tampa, FL)
- 2 hours ago
- Brandon, FL (10 miles from Tampa, FL)
- 2 hours ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
- Tampa, FL (10 miles from Tampa, FL)
- 2 hours ago
- Tampa, FL (10 miles from Tampa, FL)
- 2 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Palm Harbor, FL (20 miles from Tampa, FL)
- 14 hours ago
- Palm Harbor, FL (20 miles from Tampa, FL)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Riverview, FL (11 miles from Tampa, FL)
- 14 hours ago
- Riverview, FL (11 miles from Tampa, FL)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oldsmar, FL (14 miles from Tampa, FL)
- 17 hours ago
- Oldsmar, FL (14 miles from Tampa, FL)
- 17 hours ago
This role provides guidance and advice to less experienced Customer Service Representatives....
- Wesley Chapel, FL (19 miles from Tampa, FL)
- 18 hours ago
- Wesley Chapel, FL (19 miles from Tampa, FL)
- 18 hours ago
What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...
Entry-Level In-Person Customer Service Representative (Bilingual)
- Tampa, FL
- 19 hours ago
- Tampa, FL
- 19 hours ago
Collaborate with customer service professionals to improve overall customer experience. Assisting with incoming customer service phone calls to resolve issues....
Customer Service Associate - Temporary
- Clearwater, FL (19 miles from Tampa, FL)
- 23 hours ago
- Clearwater, FL (19 miles from Tampa, FL)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Entry-Level)
- Clearwater, FL (19 miles from Tampa, FL)
- 1 day ago
- Clearwater, FL (19 miles from Tampa, FL)
- 1 day ago
Our customer service team is the heart of our success....
Customer Service Representative - Bilingual Spanish, Healthcare
- Riverview, FL (11 miles from Tampa, FL)
- 1 day ago
- Riverview, FL (11 miles from Tampa, FL)
- 1 day ago
Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters)...
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Dispensary Associate - Part-Time
- Apollo Beach, FL (13 miles from Tampa, FL)
- 2 days ago
- Apollo Beach, FL (13 miles from Tampa, FL)
- 2 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Demographic Data for Tampa, FL
Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Tampa, FL
Highest Education Level
Customer Services in Tampa, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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