Customer Service Jobs in St Johns, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 56 Jobs

Customer Accounts Advisor

  • Jacksonville, FL (21 miles from St Johns, FL)
  • 26 days ago
  • Jacksonville, FL (21 miles from St Johns, FL)
  • 26 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative

  • Jacksonville, FL (21 miles from St Johns, FL)
  • 2 hours ago
  • Jacksonville, FL (21 miles from St Johns, FL)
  • 2 hours ago

We have an excellent opportunity for a Customer Service Representative in our Jacksonville Distribution Center....

Customer Service Representative

  • Atlantic Beach, FL (21 miles from St Johns, FL)
  • 3 hours ago
  • Atlantic Beach, FL (21 miles from St Johns, FL)
  • 3 hours ago

Store 2721401: 2425 Mayport Rd, Atlantic Beach, Florida 32233 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • Atlantic Beach, FL (21 miles from St Johns, FL)
  • 3 hours ago
  • Atlantic Beach, FL (21 miles from St Johns, FL)
  • 3 hours ago

Store 2721401: 2425 Mayport Rd, Atlantic Beach, Florida 32233 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Care Representative I

  • Jacksonville, FL (21 miles from St Johns, FL)
  • 3 hours ago
  • Jacksonville, FL (21 miles from St Johns, FL)
  • 3 hours ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative

  • Jacksonville, FL (21 miles from St Johns, FL)
  • 1 day ago
  • Jacksonville, FL (21 miles from St Johns, FL)
  • 1 day ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Associate

  • Switzerland, FL
  • 2 days ago
  • Switzerland, FL
  • 2 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Associate

  • Jacksonville, FL (21 miles from St Johns, FL)
  • 2 days ago
  • Jacksonville, FL (21 miles from St Johns, FL)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Orange Park, FL (8 miles from St Johns, FL)
  • 3 days ago
  • Orange Park, FL (8 miles from St Johns, FL)
  • 3 days ago

VCA All Animal Hospital is hiring a Client Service Representative to join our team! About Us At VCA All Animal Hospital we are a small animal general practice, with 4 DVM's, and are AAHA...

Customer Service Representative - Logistics Experience

  • Jacksonville, FL (21 miles from St Johns, FL)
  • 4 days ago
  • Jacksonville, FL (21 miles from St Johns, FL)
  • 4 days ago

Salary Not Available Position range in Jacksonville, FL Metropolitan Statistical Area $36k - $48k Per Year Customer Service Representative - Logistics Experience (Not Available) Occupation: Customer...

Customer Service Representative, Full or Part Time

  • Green Cove Springs, FL (13 miles from St Johns, FL)
  • 5 days ago
  • Green Cove Springs, FL (13 miles from St Johns, FL)
  • 5 days ago

Store 2726502: 1517 Idlewild Ave, Green Cove Springs, Florida 32043 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate

  • Jacksonville, FL (21 miles from St Johns, FL)
  • 5 days ago
  • Jacksonville, FL (21 miles from St Johns, FL)
  • 5 days ago

Apply Description General Job Summary The Customer Service Associate (CSA) is responsible for taking incoming calls on a multiple phone line system (queue) in addition to making outbound calls....

Customer Service Representative

  • Ponte Vedra Beach, FL (16 miles from St Johns, FL)
  • 5 days ago
  • Ponte Vedra Beach, FL (16 miles from St Johns, FL)
  • 5 days ago

Customer Service Representative Nader's Pest Raiders is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Accounts Manager / Customer Service Representative

  • Jacksonville, FL (21 miles from St Johns, FL)
  • 5 days ago
  • Jacksonville, FL (21 miles from St Johns, FL)
  • 5 days ago

Job Overview: We are looking for a reliable, upbeat, and professional Accounts Manager / Customer Service Representative to join our team....

Retail Customer Service Cashier

  • Jacksonville, FL (21 miles from St Johns, FL)
  • 7 days ago
  • Jacksonville, FL (21 miles from St Johns, FL)
  • 7 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for St Johns, FL

Moving to St Johns, FL? Find some basic demographic data about St Johns, FL below.


Local
National
21,536,064
615,315

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in St Johns, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in St Johns, FL offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in St Johns, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »