Customer Service Jobs in St Johns, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Jacksonville, FL (21 miles from St Johns, FL)
- 26 days ago
- Jacksonville, FL (21 miles from St Johns, FL)
- 26 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative
- Jacksonville, FL (21 miles from St Johns, FL)
- 2 hours ago
- Jacksonville, FL (21 miles from St Johns, FL)
- 2 hours ago
We have an excellent opportunity for a Customer Service Representative in our Jacksonville Distribution Center....
Customer Service Representative
- Atlantic Beach, FL (21 miles from St Johns, FL)
- 3 hours ago
- Atlantic Beach, FL (21 miles from St Johns, FL)
- 3 hours ago
Store 2721401: 2425 Mayport Rd, Atlantic Beach, Florida 32233 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Atlantic Beach, FL (21 miles from St Johns, FL)
- 3 hours ago
- Atlantic Beach, FL (21 miles from St Johns, FL)
- 3 hours ago
Store 2721401: 2425 Mayport Rd, Atlantic Beach, Florida 32233 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Care Representative I
- Jacksonville, FL (21 miles from St Johns, FL)
- 3 hours ago
- Jacksonville, FL (21 miles from St Johns, FL)
- 3 hours ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Jacksonville, FL (21 miles from St Johns, FL)
- 1 day ago
- Jacksonville, FL (21 miles from St Johns, FL)
- 1 day ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Jacksonville, FL (21 miles from St Johns, FL)
- 2 days ago
- Jacksonville, FL (21 miles from St Johns, FL)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Orange Park, FL (8 miles from St Johns, FL)
- 3 days ago
- Orange Park, FL (8 miles from St Johns, FL)
- 3 days ago
VCA All Animal Hospital is hiring a Client Service Representative to join our team! About Us At VCA All Animal Hospital we are a small animal general practice, with 4 DVM's, and are AAHA...
Customer Service Representative - Logistics Experience
- Jacksonville, FL (21 miles from St Johns, FL)
- 4 days ago
- Jacksonville, FL (21 miles from St Johns, FL)
- 4 days ago
Salary Not Available Position range in Jacksonville, FL Metropolitan Statistical Area $36k - $48k Per Year Customer Service Representative - Logistics Experience (Not Available) Occupation: Customer...
Customer Service Representative, Full or Part Time
- Green Cove Springs, FL (13 miles from St Johns, FL)
- 5 days ago
- Green Cove Springs, FL (13 miles from St Johns, FL)
- 5 days ago
Store 2726502: 1517 Idlewild Ave, Green Cove Springs, Florida 32043 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Jacksonville, FL (21 miles from St Johns, FL)
- 5 days ago
- Jacksonville, FL (21 miles from St Johns, FL)
- 5 days ago
Apply Description General Job Summary The Customer Service Associate (CSA) is responsible for taking incoming calls on a multiple phone line system (queue) in addition to making outbound calls....
Customer Service Representative
- Ponte Vedra Beach, FL (16 miles from St Johns, FL)
- 5 days ago
- Ponte Vedra Beach, FL (16 miles from St Johns, FL)
- 5 days ago
Customer Service Representative Nader's Pest Raiders is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Accounts Manager / Customer Service Representative
- Jacksonville, FL (21 miles from St Johns, FL)
- 5 days ago
- Jacksonville, FL (21 miles from St Johns, FL)
- 5 days ago
Job Overview: We are looking for a reliable, upbeat, and professional Accounts Manager / Customer Service Representative to join our team....
Retail Customer Service Cashier
- Jacksonville, FL (21 miles from St Johns, FL)
- 7 days ago
- Jacksonville, FL (21 miles from St Johns, FL)
- 7 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for St Johns, FL
Moving to St Johns, FL? Find some basic demographic data about St Johns, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in St Johns, FL
Highest Education Level
Customer Services in St Johns, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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