Customer Service Jobs in Pensacola, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 24 Jobs

Customer Service Representative

  • Cantonment, FL (14 miles from Pensacola, FL)
  • 5 hours ago
  • Cantonment, FL (14 miles from Pensacola, FL)
  • 5 hours ago

Store 2709092: 2611 S Hwy 29, Cantonment, Florida 32533 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Pensacola, FL
  • 18 hours ago
  • Pensacola, FL
  • 18 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative (Local/Real)

  • Pensacola, FL
  • 1 day ago
  • Pensacola, FL
  • 1 day ago

CSR - Customer Service Representative / Dispatch Lee Heating & Cooling is looking for an experienced, talented, and reliable CSR/Dispatcher to convert inbound and outbound calls into appointments, handle...

Pharmacy Customer Service Associate

  • Gulf Breeze, FL (8 miles from Pensacola, FL)
  • 1 day ago
  • Gulf Breeze, FL (8 miles from Pensacola, FL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Needed

  • Pensacola, FL
  • 1 day ago
  • Pensacola, FL
  • 1 day ago

Need a RELIABLE part-time customer service person to work 1-3 days a week in guitar/skateboard shop aboard NAS Pensacola. (This is NOT a government job.)...

Customer Service Associate

  • Pensacola, FL
  • 2 days ago
  • Pensacola, FL
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Pensacola, FL (9 miles from Pensacola, FL)
  • 2 days ago
  • Pensacola, FL (9 miles from Pensacola, FL)
  • 2 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Hybrid Customer Service Representative

  • Pensacola, FL
  • 4 days ago
  • Pensacola, FL
  • 4 days ago

service....

Customer Service Representative

  • Pensacola, FL (3 miles from Pensacola, FL)
  • 8 days ago
  • Pensacola, FL (3 miles from Pensacola, FL)
  • 8 days ago

Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged....

Customer Service Representative

  • Pensacola, FL
  • 8 days ago
  • Pensacola, FL
  • 8 days ago

Your Opportunity Customer Service RepresentativeInstaloanPensacola, FL As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...

Retail Customer Service Supervisor

  • Pace, FL (16 miles from Pensacola, FL)
  • 10 days ago
  • Pace, FL (16 miles from Pensacola, FL)
  • 10 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Veterinary Client Service Representative, VERC

  • Pensacola, FL
  • 13 days ago
  • Pensacola, FL
  • 13 days ago

As a Client Service Representative your responsibilities will include, but not be limited to: Promoting and maintaining exceptional customer service. Handling busy, multi-line phone system....

Lead Customer Service Representative, Full or Part Time

  • Robertsdale, AL (24 miles from Pensacola, FL)
  • 14 days ago
  • Robertsdale, AL (24 miles from Pensacola, FL)
  • 14 days ago

Store 2707739: 21980 US State Hwy 59 N, Robertsdale, Alabama 36567 Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service...

Dispensary Associate - Part-Time

  • Pace, FL (16 miles from Pensacola, FL)
  • 22 days ago
  • Pace, FL (16 miles from Pensacola, FL)
  • 22 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Accounts Advisor

  • Pensacola, FL
  • 22 days ago
  • Pensacola, FL
  • 22 days ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

Demographic Data for Pensacola, FL

Moving to Pensacola, FL? Find some basic demographic data about Pensacola, FL below.


Local
National
273,995
6,699
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Pensacola, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Pensacola, FL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Pensacola, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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