Customer Service Jobs in Orlando, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Longwood, FL (11 miles from Orlando, FL)
- 6 days ago
- Longwood, FL (11 miles from Orlando, FL)
- 6 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
- Kissimmee, FL (16 miles from Orlando, FL)
- 26 days ago
- Kissimmee, FL (16 miles from Orlando, FL)
- 26 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
The Customer Service and Sales Associate consults with customers on their Hertz rental....
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Seasonal Customer Care Representative, Remote Customer Care - Amazon Pharmacy
- Orlando, FL
- 1 day ago
- Orlando, FL
- 1 day ago
service experience - Experience working in healthcare environment - Excellent communication skills (spoken and written) - Experience working in a customer service or call center - Experience working...
Remote WorkCustomer Service Associate - Temporary
- Bay Lake, FL (12 miles from Orlando, FL)
- 2 days ago
- Bay Lake, FL (12 miles from Orlando, FL)
- 2 days ago
Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...
Customer Service Representative
- Altamonte Springs, FL (8 miles from Orlando, FL)
- 2 days ago
- Altamonte Springs, FL (8 miles from Orlando, FL)
- 2 days ago
We are Hiring a Team of Customer Service Representatives!...
- Kissimmee, FL (17 miles from Orlando, FL)
- 2 days ago
- Kissimmee, FL (17 miles from Orlando, FL)
- 2 days ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Christmas, FL (24 miles from Orlando, FL)
- 3 days ago
- Christmas, FL (24 miles from Orlando, FL)
- 3 days ago
Store 2707514: 24740 E Colonial Dr, Christmas, Florida 32709 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Pharmacy Customer Service Associate
- Winter Garden, FL (12 miles from Orlando, FL)
- 3 days ago
- Winter Garden, FL (12 miles from Orlando, FL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Import/Export Customer Service Representative
- Kissimmee, FL (16 miles from Orlando, FL)
- 4 days ago
- Kissimmee, FL (16 miles from Orlando, FL)
- 4 days ago
Import/Export Customer Service Representative Honor Foods United States, Florida, Kissimmee Jun 09, 2025 Import/Export Customer Service Representative - Deliver Exceptional Service on a Global Scale...
Dispensary Associate - GrowHealthy (Orlando-Turkey Lake)
- Orlando, FL
- 4 days ago
- Orlando, FL
- 4 days ago
service Strong customer service skills Must possess a positive and professional attitude Ability to quickly learn and apply new technologies and systems Starting Pay Rate: $15/hr Equal Opportunity...
Utility Customer Service Representative
- Deltona, FL (24 miles from Orlando, FL)
- 4 days ago
- Deltona, FL (24 miles from Orlando, FL)
- 4 days ago
Requires two years of customer service experience, with call center or utility customer service preferred. Bilingual preferred....
Back to results Customer Service Agent Full-time Orlando, FL, United States Apply now Apply now Ready to elevate your customer service game?...
- Winter Garden, FL (12 miles from Orlando, FL)
- 5 days ago
- Winter Garden, FL (12 miles from Orlando, FL)
- 5 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Demographic Data for Orlando, FL
Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Orlando, FL
Highest Education Level
Customer Services in Orlando, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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