Customer Service Jobs in Orlando, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 70 Jobs

Customer Service Representative

  • Longwood, FL (11 miles from Orlando, FL)
  • 6 days ago
  • Longwood, FL (11 miles from Orlando, FL)
  • 6 days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Accounts Advisor

  • Kissimmee, FL (16 miles from Orlando, FL)
  • 26 days ago
  • Kissimmee, FL (16 miles from Orlando, FL)
  • 26 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Sales Associate

  • Orlando, FL
  • 22 hours ago
  • Orlando, FL
  • 22 hours ago

The Customer Service and Sales Associate consults with customers on their Hertz rental....

Dispensary Associate - Full Time

  • Orlando, FL
  • 1 day ago
  • Orlando, FL
  • 1 day ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

service experience - Experience working in healthcare environment - Excellent communication skills (spoken and written) - Experience working in a customer service or call center - Experience working...

Remote Work

Customer Service Associate - Temporary

  • Bay Lake, FL (12 miles from Orlando, FL)
  • 2 days ago
  • Bay Lake, FL (12 miles from Orlando, FL)
  • 2 days ago

Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...

Customer Service Representative

  • Altamonte Springs, FL (8 miles from Orlando, FL)
  • 2 days ago
  • Altamonte Springs, FL (8 miles from Orlando, FL)
  • 2 days ago

We are Hiring a Team of Customer Service Representatives!...

Customer Service Associate

  • Kissimmee, FL (17 miles from Orlando, FL)
  • 2 days ago
  • Kissimmee, FL (17 miles from Orlando, FL)
  • 2 days ago

As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....

Customer Service Representative

  • Christmas, FL (24 miles from Orlando, FL)
  • 3 days ago
  • Christmas, FL (24 miles from Orlando, FL)
  • 3 days ago

Store 2707514: 24740 E Colonial Dr, Christmas, Florida 32709 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Winter Garden, FL (12 miles from Orlando, FL)
  • 3 days ago
  • Winter Garden, FL (12 miles from Orlando, FL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Import/Export Customer Service Representative

  • Kissimmee, FL (16 miles from Orlando, FL)
  • 4 days ago
  • Kissimmee, FL (16 miles from Orlando, FL)
  • 4 days ago

Import/Export Customer Service Representative Honor Foods United States, Florida, Kissimmee Jun 09, 2025 Import/Export Customer Service Representative - Deliver Exceptional Service on a Global Scale...

Dispensary Associate - GrowHealthy (Orlando-Turkey Lake)

  • Orlando, FL
  • 4 days ago
  • Orlando, FL
  • 4 days ago

service Strong customer service skills Must possess a positive and professional attitude Ability to quickly learn and apply new technologies and systems Starting Pay Rate: $15/hr Equal Opportunity...

Utility Customer Service Representative

  • Deltona, FL (24 miles from Orlando, FL)
  • 4 days ago
  • Deltona, FL (24 miles from Orlando, FL)
  • 4 days ago

Requires two years of customer service experience, with call center or utility customer service preferred. Bilingual preferred....

Customer Service Agent

  • Orlando, FL
  • 4 days ago
  • Orlando, FL
  • 4 days ago

Back to results Customer Service Agent Full-time Orlando, FL, United States Apply now Apply now Ready to elevate your customer service game?...

Retail Customer Service

  • Winter Garden, FL (12 miles from Orlando, FL)
  • 5 days ago
  • Winter Garden, FL (12 miles from Orlando, FL)
  • 5 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Demographic Data for Orlando, FL

Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.


Local
National
1,066,412
31,940
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Orlando, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Orlando, FL offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Orlando, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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