Customer Service Jobs in Orlando, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 75 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

A minimum of 6 months related work experience is required with customer service experience preferred....

Liberty Mutual Insurance

Licensed Customer Service Representative

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Customer Service Agent

  • Belle Isle, FL (5 miles from Orlando, FL)
  • 7 hours ago
  • Belle Isle, FL (5 miles from Orlando, FL)
  • 7 hours ago

At SIXT, a first-class customer experience and outstanding customer service are our top priorities....

Customer Service Associate - Temporary

  • Kissimmee, FL (16 miles from Orlando, FL)
  • 9 hours ago
  • Kissimmee, FL (16 miles from Orlando, FL)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Work From Home (Orlando, FL)

  • Orlando, FL
  • 22 hours ago
  • Orlando, FL
  • 22 hours ago

Required Qualifications -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....

Remote Work

Customer Service Representative

  • Lockhart, FL (6 miles from Orlando, FL)
  • 1 day ago
  • Lockhart, FL (6 miles from Orlando, FL)
  • 1 day ago

Complete various special projects as required Requirements Qualifications to be a Customer Service Representative: Previous work experience in Specialty Pharmacy or Customer Service Professional level...

Customer Service Representative

  • Orlando, FL
  • 1 day ago
  • Orlando, FL
  • 1 day ago

Kelly Services is seeking an onsite Customer Service Representative for a busy manufacturer located in Orlando, FL 32837. Pay- $25/hour....

Retail Customer Service Associate

  • Sanford, FL (20 miles from Orlando, FL)
  • 1 day ago
  • Sanford, FL (20 miles from Orlando, FL)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Orlando, FL
  • 2 days ago
  • Orlando, FL
  • 2 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Winter Park, FL (3 miles from Orlando, FL)
  • 2 days ago
  • Winter Park, FL (3 miles from Orlando, FL)
  • 2 days ago

The full range of this position is listed: Customer Service Representative I: $20.22 -$24.82 (5880) Customer Service Representative II: $21.74 - $26.67 (5878) GENERAL PURPOSE: The Customer Service Representative...

Customer Service Associate

  • Kissimmee, FL (17 miles from Orlando, FL)
  • 2 days ago
  • Kissimmee, FL (17 miles from Orlando, FL)
  • 2 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Longwood, FL (11 miles from Orlando, FL)
  • 2 days ago
  • Longwood, FL (11 miles from Orlando, FL)
  • 2 days ago

Store 2706791: 1290 N Ronald Reagan Blvd, Longwood, Florida 32750 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Orlando, FL
  • 2 days ago
  • Orlando, FL
  • 2 days ago

Kelly Services is seeking an onsite Customer Service Representative for a busy manufacturer located in Orlando, FL 32837. Pay- $25/hour....

Pharmacy Customer Service Associate

  • Bay Lake, FL (12 miles from Orlando, FL)
  • 4 days ago
  • Bay Lake, FL (12 miles from Orlando, FL)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Altamonte Springs, FL (8 miles from Orlando, FL)
  • 4 days ago
  • Altamonte Springs, FL (8 miles from Orlando, FL)
  • 4 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Demographic Data for Orlando, FL

Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.


Local
National
1,066,412
31,940
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Orlando, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Orlando, FL offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Orlando, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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