Customer Service Jobs in Ocoee, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Orlando, FL (9 miles from Ocoee, FL)
- 6 days ago
- Orlando, FL (9 miles from Ocoee, FL)
- 6 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
- Kissimmee, FL (19 miles from Ocoee, FL)
- 20 days ago
- Kissimmee, FL (19 miles from Ocoee, FL)
- 20 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative - Site
- Orlando, FL (9 miles from Ocoee, FL)
- moments ago
- Orlando, FL (9 miles from Ocoee, FL)
- moments ago
At ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers....
Lead Customer Service Representative, Full or Part Time
- Longwood, FL (14 miles from Ocoee, FL)
- 5 hours ago
- Longwood, FL (14 miles from Ocoee, FL)
- 5 hours ago
Store 2709752: 1001 SR 434 W, Longwood, Florida 32750 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Longwood, FL (14 miles from Ocoee, FL)
- 9 hours ago
- Longwood, FL (14 miles from Ocoee, FL)
- 9 hours ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Lead Customer Service Representative
- Lake Buena Vista, FL (12 miles from Ocoee, FL)
- 9 hours ago
- Lake Buena Vista, FL (12 miles from Ocoee, FL)
- 9 hours ago
• Maintaining cleanliness • Maintaining cleanliness • Scheduling • File maintenance • Data entry Requirements: • Able to work evenings, weekends, and holidays • 1 year customer service experience preferred...
PartTime Customer Service Associate Pro Weekend
- Orlando, FL (9 miles from Ocoee, FL)
- 16 hours ago
- Orlando, FL (9 miles from Ocoee, FL)
- 16 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Part Time - Outlet Customer Service Associate - Flexible
- Orlando, FL (9 miles from Ocoee, FL)
- 16 hours ago
- Orlando, FL (9 miles from Ocoee, FL)
- 16 hours ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Pharmacy Customer Service Associate
- Winter Springs, FL (17 miles from Ocoee, FL)
- 16 hours ago
- Winter Springs, FL (17 miles from Ocoee, FL)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Retail Customer Service Associate
- Clermont, FL (13 miles from Ocoee, FL)
- 19 hours ago
- Clermont, FL (13 miles from Ocoee, FL)
- 19 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative
- Winter Park, FL (10 miles from Ocoee, FL)
- 1 day ago
- Winter Park, FL (10 miles from Ocoee, FL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative/Overnight
- Lake Buena Vista, FL (12 miles from Ocoee, FL)
- 1 day ago
- Lake Buena Vista, FL (12 miles from Ocoee, FL)
- 1 day ago
Our Disney facility in Lake Buena Vista, FL currently has both FULL -TIME and PART-TIME Customer Service Representatives roles available for 1st, 2nd and 3rd shifts....
Branch Customer Service Associate - PT32
- Apopka, FL (6 miles from Ocoee, FL)
- 1 day ago
- Apopka, FL (6 miles from Ocoee, FL)
- 1 day ago
Who We Are The Orange County Library System is a learning organization whose mission is to add to quality of life – not only for our customers, but also for our staff. At OCLS, youll find staff...
Customer Service Representative
- Lake Mary, FL (17 miles from Ocoee, FL)
- 1 day ago
- Lake Mary, FL (17 miles from Ocoee, FL)
- 1 day ago
Our client located in the heart of Lake Mary, FL is seeking a detail-oriented and friendly Customer Service Representative to support our spa operations by handling client inquiries via phone, email...
Customer Service Representative-Bilingual Spanish- Part-Time
- Orlando, FL (9 miles from Ocoee, FL)
- 1 day ago
- Orlando, FL (9 miles from Ocoee, FL)
- 1 day ago
Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering. Update and maintain all customer service reports and records....
Demographic Data for Ocoee, FL
Moving to Ocoee, FL? Find some basic demographic data about Ocoee, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ocoee, FL
Highest Education Level
Customer Services in Ocoee, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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