Customer Service Jobs in Ocala, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Receptionist / Customer Service Representative (CSR) We're looking for a highly organized, customer-focused professional to join our team!...
Overnight Customer Service Representative
- Wildwood, FL (24 miles from Ocala, FL)
- 1 day ago
- Wildwood, FL (24 miles from Ocala, FL)
- 1 day ago
Store 2705932: 1001 S Main St, Wildwood, Florida 34785 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative 1ST/2ND/3RD SHIFT FLEXIBILITY
- Wildwood, FL (24 miles from Ocala, FL)
- 3 days ago
- Wildwood, FL (24 miles from Ocala, FL)
- 3 days ago
Store 2705932: 1001 S Main St, Wildwood, Florida 34785 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Silver Springs, FL (8 miles from Ocala, FL)
- 4 days ago
- Silver Springs, FL (8 miles from Ocala, FL)
- 4 days ago
Store 2722322: 16991 E Hwy 40, Silver Springs, Florida 34488 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
- The Villages, FL (20 miles from Ocala, FL)
- 4 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Store 2726524: 3873 SW College Rd, Ocala, Florida 34474 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
$14.00 Hourly Rate + Bonus Potential Field Customer Service Representative will act as representatives of Public Storage for our customers....
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- The Villages, FL (20 miles from Ocala, FL)
- 13 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 13 days ago
Spherion Staffing Leesburg, FL is looking for Customer Service Representatives to join a busy golf cart service department located in The Villages. These are temp-to-hire positions....
Customer Service Representative
- Citra, FL (14 miles from Ocala, FL)
- 16 days ago
- Citra, FL (14 miles from Ocala, FL)
- 16 days ago
Store 2721259: 12995 N US Hwy 441, Citra, Florida 32113 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Circulation Customer Service Associate
- The Villages, FL (20 miles from Ocala, FL)
- 18 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 18 days ago
These duties are accomplished while delivering Raving Fans customer service to both internal and external customers....
- Oxford, FL (18 miles from Ocala, FL)
- 21 days ago
- Oxford, FL (18 miles from Ocala, FL)
- 21 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
One year related experience required with customer service preferred....
Demographic Data for Ocala, FL
Moving to Ocala, FL? Find some basic demographic data about Ocala, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ocala, FL
Highest Education Level
Customer Services in Ocala, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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