Customer Service Jobs in Ocala, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 31 Jobs

Pharmacy Customer Service Associate

  • Lady Lake, FL (21 miles from Ocala, FL)
  • 21 hours ago
  • Lady Lake, FL (21 miles from Ocala, FL)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Lady Lake, FL (21 miles from Ocala, FL)
  • 23 hours ago
  • Lady Lake, FL (21 miles from Ocala, FL)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Lady Lake, FL (21 miles from Ocala, FL)
  • 2 days ago
  • Lady Lake, FL (21 miles from Ocala, FL)
  • 2 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Associate - Temporary

  • The Villages, FL (20 miles from Ocala, FL)
  • 3 days ago
  • The Villages, FL (20 miles from Ocala, FL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Oxford, FL (18 miles from Ocala, FL)
  • 3 days ago
  • Oxford, FL (18 miles from Ocala, FL)
  • 3 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Retail Customer Service

  • Ocala, FL
  • 4 days ago
  • Ocala, FL
  • 4 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Sales & Customer Service Associate

  • Ocala, FL
  • 4 days ago
  • Ocala, FL
  • 4 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Dispensary Associate

  • Ocala, FL
  • 8 days ago
  • Ocala, FL
  • 8 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Client Service Representative

  • Lady Lake, FL (21 miles from Ocala, FL)
  • 8 days ago
  • Lady Lake, FL (21 miles from Ocala, FL)
  • 8 days ago

Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team....

A strong focus on meeting parts sales and customer service goals is required....

HR Customer Service Representative

  • Ocala, FL
  • 10 days ago
  • Ocala, FL
  • 10 days ago

Description Introduction Do you have the career opportunities as an HR Customer Service Representative you want with your current employer?...

Remote Work

Dispensary Associate - GrowHealthy (Ocala)

  • Ocala, FL
  • 12 days ago
  • Ocala, FL
  • 12 days ago

Exceptional interpersonal skills with a passion for delivering top-notch customer service. Ability to work independently, coordinate multiple tasks, and prioritize work effectively....

Field Customer Service Representative

  • Ocala, FL
  • 15 days ago
  • Ocala, FL
  • 15 days ago

$14.00 Hourly Rate + Bonus Potential Field Customer Service Representative will act as representatives of Public Storage for our customers....

Customer Service Representative

  • Weirsdale, FL (17 miles from Ocala, FL)
  • 23 days ago
  • Weirsdale, FL (17 miles from Ocala, FL)
  • 23 days ago

Store 2722105: 13873 SE Hwy 42, Weirsdale, Florida 32195 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Associate

  • Ocala, FL
  • 26 days ago
  • Ocala, FL
  • 26 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3921 Sw College Rd, Ocala, FL 34474...

Demographic Data for Ocala, FL

Moving to Ocala, FL? Find some basic demographic data about Ocala, FL below.


Local
National
242,945
5,846
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Ocala, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ocala, FL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ocala, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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