Customer Service Jobs in Neptune Beach, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 69 Jobs

Customer Accounts Advisor

  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 45+ days ago
  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 45+ days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Retail Customer Service Associate Part Time

  • Saint Johns, FL (19 miles from Neptune Beach, FL)
  • 1 hour ago
  • Saint Johns, FL (19 miles from Neptune Beach, FL)
  • 1 hour ago

service to members....

Customer Service Representative UF Health Family Medicine and Pediatrics - New Berlin Days Full-Time

  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 13 hours ago
  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 13 hours ago

Provides excellent customer service and greets patients entering the department/practice....

(US) Customer Service Representative

  • Ponte Vedra Beach, FL (5 miles from Neptune Beach, FL)
  • 1 day ago
  • Ponte Vedra Beach, FL (5 miles from Neptune Beach, FL)
  • 1 day ago

We are looking for individuals to provide professional customer service to both internal and external customers....

Customer Service Representative

  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 1 day ago
  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 1 day ago

Are you passionate about helping others navigate their financial futures? As a Retirement and Benefits Representative, you will play a key role in supporting participants of employer-sponsored...

Dispensary Associate - Part Time

  • Fernandina Beach, FL (21 miles from Neptune Beach, FL)
  • 1 day ago
  • Fernandina Beach, FL (21 miles from Neptune Beach, FL)
  • 1 day ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Representative UF Health Family Medicine - Crossroads Days Full-Time

  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 2 days ago
  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 2 days ago

Provides excellent customer service and greets patients entering the department/practice....

Retail Customer Service

  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 4 days ago
  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 4 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Office Admin / Customer Service Representative (CSR)

  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 5 days ago
  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 5 days ago

A DAY IN THE LIFE OF AN OFFICE ADMIN / CUSTOMER SERVICE REPRESENTATIVE (CSR) As an Office Admin / Customer Service Representative (CSR), you are the voice of our company!...

Customer Service Representative Level III

  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 5 days ago
  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 5 days ago

Adecco is hiring immediately for a **Hybrid Customer Service Rep** with a Leader in the Financial Services Industry....

Customer Service Representative 1st Shift

  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 5 days ago
  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 5 days ago

A Customer Service Representative, or Customer Help Representative, is responsible for engaging with customers on behalf of their company....

Retail Customer Service Part Time

  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 6 days ago
  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 6 days ago

service to members....

Part Time Customer Service Associate

  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 7 days ago
  • Jacksonville, FL (21 miles from Neptune Beach, FL)
  • 7 days ago

customer service....

Customer Service Representative

  • Ponte Vedra Beach, FL (5 miles from Neptune Beach, FL)
  • 7 days ago
  • Ponte Vedra Beach, FL (5 miles from Neptune Beach, FL)
  • 7 days ago

Company Description Hi! We are a local husband and wife run company in Jacksonville, FL. We love our employees and everyone is viewed as and treated like family! Job Description Paid Training! We...

Customer Service - Customer Service Representative

  • Jacksonville, FL (13 miles from Neptune Beach, FL)
  • 7 days ago
  • Jacksonville, FL (13 miles from Neptune Beach, FL)
  • 7 days ago

Owns the customer experience throughout the entire lifecycle of the relationship QUALIFICATIONS Minimum of one (1) year of Customer Service experience required High School Diploma or General Education...

Demographic Data for Neptune Beach, FL

Moving to Neptune Beach, FL? Find some basic demographic data about Neptune Beach, FL below.


Local
National
7,217
320
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Neptune Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Neptune Beach, FL offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Neptune Beach, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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