Customer Service Jobs in Naples, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Bonita Springs, FL (13 miles from Naples, FL)
- 3 days ago
- Bonita Springs, FL (13 miles from Naples, FL)
- 3 days ago
Position Overview The Customer Service Associate (CSA) is essential to our team, providing excellent customer service, assisting with daily store operations, and ensuring that our stores remain safe...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Estero, FL (18 miles from Naples, FL)
- 5 days ago
- Estero, FL (18 miles from Naples, FL)
- 5 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
- Bonita Springs, FL (13 miles from Naples, FL)
- 6 days ago
- Bonita Springs, FL (13 miles from Naples, FL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Dispensary Associate - Part Time
- Barefoot Beach, FL (14 miles from Naples, FL)
- 23 days ago
- Barefoot Beach, FL (14 miles from Naples, FL)
- 23 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2550 Immokalee Rd, Naples, FL 34110...
- Estero, FL (18 miles from Naples, FL)
- 30+ days ago
- Estero, FL (18 miles from Naples, FL)
- 30+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Refer any unresolved issues to the Customer Service or Salon Support Manager for investigation and resolution....
Store 2707457: 10996 Winterview Dr, Naples, Florida 34109 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Marco Island, FL (15 miles from Naples, FL)
- 45+ days ago
- Marco Island, FL (15 miles from Naples, FL)
- 45+ days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Convenient Care - Travels Metro, Page, and Bonita - 4, 10's
- Estero, FL (18 miles from Naples, FL)
- 60+ days ago
- Estero, FL (18 miles from Naples, FL)
- 60+ days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Store 2704755: 8600 Radio Ln, Naples, Florida 34104 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Store 2709775: 5606 Tavilla Cir, Naples, Florida 34110 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Naples, FL
- 60+ days ago
- Naples, FL
- 60+ days ago
Store 2707488: 1998 Santa Barbara Blvd, Naples, Florida 34116 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Naples, FL
Moving to Naples, FL? Find some basic demographic data about Naples, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Naples, FL
Highest Education Level
Customer Services in Naples, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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