Customer Service Jobs in Naples, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Naples, FL
- 4 days ago
- Naples, FL
- 4 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative - Registration Services - Lee Physician Group
- Estero, FL (18 miles from Naples, FL)
- 5 days ago
- Estero, FL (18 miles from Naples, FL)
- 5 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Retail Customer Service Associate
- Estero, FL (18 miles from Naples, FL)
- 6 days ago
- Estero, FL (18 miles from Naples, FL)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Veterinary Customer Service Representative, FVRC
- Estero, FL (18 miles from Naples, FL)
- 7 days ago
- Estero, FL (18 miles from Naples, FL)
- 7 days ago
Veterinary Customer Service Representative, FVRC 2.7 2.7 out of 5 stars Estero, FL 33928 The Florida Veterinary Referral Center (FVRC) in Estero, FL is hiring a full- time Customer Service Representative...
Retail Customer Service/Tech Support, is it time to take that next big career step?...
- Bonita Springs, FL (13 miles from Naples, FL)
- 8 days ago
- Bonita Springs, FL (13 miles from Naples, FL)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Estero, FL (18 miles from Naples, FL)
- 9 days ago
- Estero, FL (18 miles from Naples, FL)
- 9 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Bonita Springs, FL (13 miles from Naples, FL)
- 10 days ago
- Bonita Springs, FL (13 miles from Naples, FL)
- 10 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Dispensary Associate - Part Time
- Barefoot Beach, FL (14 miles from Naples, FL)
- 16 days ago
- Barefoot Beach, FL (14 miles from Naples, FL)
- 16 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...
Float Customer Service Representative - Golisano Pediatric Specialties and Urgent Care - Naples
- Naples, FL
- 18 days ago
- Naples, FL
- 18 days ago
and Urgent Care in Naples is seeking a compassionate, motivated Float Customer Service Representative to join our team!...
Customer Service Representative - Lee Convenient Care - Travels 3 locations works weekends
- Estero, FL (18 miles from Naples, FL)
- 26 days ago
- Estero, FL (18 miles from Naples, FL)
- 26 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Representative I
- Marco Island, FL (15 miles from Naples, FL)
- 30+ days ago
- Marco Island, FL (15 miles from Naples, FL)
- 30+ days ago
GENERAL DESCRIPTION OF POSITION The Customer Service Representative (CSR) I is responsible for retaining existing relationships and establishing new deposit accounts by branch goals....
Demographic Data for Naples, FL
Moving to Naples, FL? Find some basic demographic data about Naples, FL below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Naples, FL
Highest Education Level
Customer Services in Naples, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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