Customer Service Jobs in Miami Lakes, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 130 Jobs

Customer Service Representative - FT

  • Fort Lauderdale, FL (18 miles from Miami Lakes, FL)
  • 2 days ago
  • Fort Lauderdale, FL (18 miles from Miami Lakes, FL)
  • 2 days ago

service....

Temp Customer Service Representative

  • Coral Gables, FL (12 miles from Miami Lakes, FL)
  • 6 hours ago
  • Coral Gables, FL (12 miles from Miami Lakes, FL)
  • 6 hours ago

Temp Customer Service Representative B V L G A R I is looking for a Temp Customer Service Representative for our Coral Gables Office....

Lead Customer Service Representative

  • Fort Lauderdale, FL (18 miles from Miami Lakes, FL)
  • 6 hours ago
  • Fort Lauderdale, FL (18 miles from Miami Lakes, FL)
  • 6 hours ago

Start Date: 05/19/2025 Qualifications: 4+ years of experience in a customer service/ call center role with 1-year team lead experience Bilingual English/Spanish Experience with Microsoft Office (Word...

Customer Service Representative

  • Medley, FL (4 miles from Miami Lakes, FL)
  • 7 hours ago
  • Medley, FL (4 miles from Miami Lakes, FL)
  • 7 hours ago

We are seeking a Customer Service Rep in Medley, FL!...

Loss Prevention Customer Service Associate II- Southland

  • Miami, FL (11 miles from Miami Lakes, FL)
  • 22 hours ago
  • Miami, FL (11 miles from Miami Lakes, FL)
  • 22 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Specialist

  • Kendall, FL (16 miles from Miami Lakes, FL)
  • 22 hours ago
  • Kendall, FL (16 miles from Miami Lakes, FL)
  • 22 hours ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Associate - Temporary

  • North Miami Beach, FL (10 miles from Miami Lakes, FL)
  • 22 hours ago
  • North Miami Beach, FL (10 miles from Miami Lakes, FL)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Hialeah, FL (3 miles from Miami Lakes, FL)
  • 22 hours ago
  • Hialeah, FL (3 miles from Miami Lakes, FL)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Coconut Creek, FL (24 miles from Miami Lakes, FL)
  • 22 hours ago
  • Coconut Creek, FL (24 miles from Miami Lakes, FL)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Dadeland - Full Time

  • Miami, FL (11 miles from Miami Lakes, FL)
  • 1 day ago
  • Miami, FL (11 miles from Miami Lakes, FL)
  • 1 day ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative - PT

  • Miami, FL (11 miles from Miami Lakes, FL)
  • 1 day ago
  • Miami, FL (11 miles from Miami Lakes, FL)
  • 1 day ago

service....

Temporary Customer Service Representative

  • Coral Gables, FL (12 miles from Miami Lakes, FL)
  • 2 days ago
  • Coral Gables, FL (12 miles from Miami Lakes, FL)
  • 2 days ago

Temp Customer Service Representative B V L G A R I is looking for a Temp Customer Service Representative for our Coral Gables Office....

Dispensary Associate - Part Time

  • Miami Beach, FL (14 miles from Miami Lakes, FL)
  • 2 days ago
  • Miami Beach, FL (14 miles from Miami Lakes, FL)
  • 2 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Representative

  • Miami Beach, FL (14 miles from Miami Lakes, FL)
  • 3 days ago
  • Miami Beach, FL (14 miles from Miami Lakes, FL)
  • 3 days ago

The Customer Service Representative performs technical work which requires the application of excellence in customer service, along with a general knowledge of business principles and methods....

Customer Service Representative I - NCC - 993313 Remote work only in Broward, Dade, Palm Beach and Lee County

  • Dania, FL (14 miles from Miami Lakes, FL)
  • 3 days ago
  • Dania, FL (14 miles from Miami Lakes, FL)
  • 3 days ago

One year of customer service experience in higher education, student services, and/or healthcare, or closely related experience....

Remote Work

Demographic Data for Miami Lakes, FL

Moving to Miami Lakes, FL? Find some basic demographic data about Miami Lakes, FL below.


Local
National
21,536,064
615,315

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Miami Lakes, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Miami Lakes, FL offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Miami Lakes, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »