Customer Service Jobs in Miami, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 133 Jobs

Customer Service Representative

  • Hollywood, FL (17 miles from Miami, FL)
  • 7 hours ago
  • Hollywood, FL (17 miles from Miami, FL)
  • 7 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Relations Associate (Entry-Level)

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 17 hours ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 17 hours ago

Customer Relations Associate Company: Axiom Global Solutions Location: Ft. Lauderdale | In-Person | Day Shift Compensation: Starting at $800/week (with training) At Axiom Global Solutions, we are...

Customer Service Representative (Entry-Level)

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 17 hours ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 17 hours ago

Customer Service Representative (Entry-Level) Company: Axiom Global Solutions Location: Ft....

Customer Service Representative (Entry-Level)

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 17 hours ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 17 hours ago

Our customer service team is the heart of our success....

Bilingual Customer Service Representative

  • Miami, FL
  • 17 hours ago
  • Miami, FL
  • 17 hours ago

Customer Service Representative (Temp-to-Hire) Location: Medley, FL Pay Rate: $19–$21 per hour Schedule: Full-time, Monday–Friday Type: Temp-to-Hire We are seeking a motivated and detail-oriented Customer...

Customer Service Associate - Temporary

  • Southwest Ranches, FL (21 miles from Miami, FL)
  • 1 day ago
  • Southwest Ranches, FL (21 miles from Miami, FL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Care Representative

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 1 day ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 1 day ago

Ensures that the customer receives world-class customer service and sales support. Wages: $13.50 per hour Qualifications: Strong oral and written communication skills....

Customer Service Representative

  • North Miami, FL (8 miles from Miami, FL)
  • 1 day ago
  • North Miami, FL (8 miles from Miami, FL)
  • 1 day ago

As a customer service representative, youll be doing something that matters! At Mr. Rooter Plumbing, you dont need prior customer service experience or college degrees to join our team....

Customer Care Representative I - Bilingual

  • Miami, FL
  • 1 day ago
  • Miami, FL
  • 1 day ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Agent

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 1 day ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 1 day ago

Back to results Customer Service Agent Full-time Fort Lauderdale, Florida, United States Apply now Apply now Ready to elevate your customer service game?...

Customer Service Representative

  • Miami, FL
  • 2 days ago
  • Miami, FL
  • 2 days ago

This position also provides guidance to lower-level customer service staff and handles the more complex or unusual problems....

Retail Customer Service II

  • Sweetwater, FL (10 miles from Miami, FL)
  • 2 days ago
  • Sweetwater, FL (10 miles from Miami, FL)
  • 2 days ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this position ranges from 18.3 USD to 26.12 USD and will be based...

CRC Benefits - Customer Service Representative - Group Benefits (Hybrid)

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 2 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 2 days ago

High school diploma or GED equivalent 2+ years of related experience in Customer Service environment in the group insurance field....

Retail Customer Service Associate

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 2 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 2 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 2 days ago

Are you a customer service superstar ready to take your skills to the next level?...

Demographic Data for Miami, FL

Moving to Miami, FL? Find some basic demographic data about Miami, FL below.


Local
National
1,864,956
72,024
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Miami, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Miami, FL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Miami, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »