Customer Service Jobs in Miami, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 93 Jobs

Customer Service Representative

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 12 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 12 days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Associate - Temporary

  • Coral Gables, FL (5 miles from Miami, FL)
  • 2 days ago
  • Coral Gables, FL (5 miles from Miami, FL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative-Finance-FT-BHC-#8361

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 3 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 3 days ago

Coordinates telephone contact with customers and patients to ensure quality customer service, effectively using applicable support systems....

Customer Service Associate

  • Pembroke Pines, FL (15 miles from Miami, FL)
  • 3 days ago
  • Pembroke Pines, FL (15 miles from Miami, FL)
  • 3 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative, Full Time

  • Miami, FL
  • 3 days ago
  • Miami, FL
  • 3 days ago

Customer Service Representative (U) will provide directions as needed, assist with parking validations and assist with any needs of our patients, family, and visitors....

Customer Service Associate

  • Dania, FL (20 miles from Miami, FL)
  • 3 days ago
  • Dania, FL (20 miles from Miami, FL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Miramar, FL (15 miles from Miami, FL)
  • 3 days ago
  • Miramar, FL (15 miles from Miami, FL)
  • 3 days ago

Customer Service Representative Miramar, FL Description Location: Miramar, FL - This is role is 100% onsite PAY: $24/hr. SCHEDULE: This is only a four day project....

Retail Customer Service Click and Collect

  • Sweetwater, FL (10 miles from Miami, FL)
  • 3 days ago
  • Sweetwater, FL (10 miles from Miami, FL)
  • 3 days ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this position ranges from 18.3 USD to 26.12 USD and will be based...

Customer Service Representative

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 3 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 3 days ago

Looking to take the next step in your Customer Service career?...

Customer Service Representative

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 3 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 3 days ago

Three (3) years of customer service and/or clerical experience. Six (6) months of high-volume telephone customer service/call center experience. Prior Code Compliance experience....

Bilingual Customer Service Representative

  • Hialeah, FL (7 miles from Miami, FL)
  • 3 days ago
  • Hialeah, FL (7 miles from Miami, FL)
  • 3 days ago

Bilingual Customer Service Representative Location: On Site in Hialeah, FL 33012 $20-21 Hourly Based On Experience Looking to HIRE RIGHT AWAY!!...

Customer Service Associate

  • Hallandale Beach, FL (14 miles from Miami, FL)
  • 3 days ago
  • Hallandale Beach, FL (14 miles from Miami, FL)
  • 3 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Associate Job Miramar, FL

  • Hollywood, FL (17 miles from Miami, FL)
  • 3 days ago
  • Hollywood, FL (17 miles from Miami, FL)
  • 3 days ago

: Customer Service Representatives Location: Hollywood, FL - 33023 Positions available: 1 Job #: jo_......

Banking Customer Service Representative - On-site

  • Pembroke Pines, FL (15 miles from Miami, FL)
  • 4 days ago
  • Pembroke Pines, FL (15 miles from Miami, FL)
  • 4 days ago

Category : Customer Service/Support About TP TP is a global, digital business services company....

HVAC Customer Service Representative

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 4 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 4 days ago

The Customer Service Representative position is an opportunity to thrive in a multidimensional role that encompasses not only customer service, but also working closely with technicians and fellow Customer...

Demographic Data for Miami, FL

Moving to Miami, FL? Find some basic demographic data about Miami, FL below.


Local
National
1,864,956
72,024
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Miami, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Miami, FL offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Miami, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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