Customer Service Jobs in Miami, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Hollywood, FL (17 miles from Miami, FL)
- 7 hours ago
- Hollywood, FL (17 miles from Miami, FL)
- 7 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Relations Associate (Entry-Level)
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 17 hours ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 17 hours ago
Customer Relations Associate Company: Axiom Global Solutions Location: Ft. Lauderdale | In-Person | Day Shift Compensation: Starting at $800/week (with training) At Axiom Global Solutions, we are...
Customer Service Representative (Entry-Level)
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 17 hours ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 17 hours ago
Customer Service Representative (Entry-Level) Company: Axiom Global Solutions Location: Ft....
Customer Service Representative (Entry-Level)
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 17 hours ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 17 hours ago
Our customer service team is the heart of our success....
Customer Service Representative (Temp-to-Hire) Location: Medley, FL Pay Rate: $19–$21 per hour Schedule: Full-time, Monday–Friday Type: Temp-to-Hire We are seeking a motivated and detail-oriented Customer...
Customer Service Associate - Temporary
- Southwest Ranches, FL (21 miles from Miami, FL)
- 1 day ago
- Southwest Ranches, FL (21 miles from Miami, FL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Care Representative
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
Ensures that the customer receives world-class customer service and sales support. Wages: $13.50 per hour Qualifications: Strong oral and written communication skills....
Customer Service Representative
- North Miami, FL (8 miles from Miami, FL)
- 1 day ago
- North Miami, FL (8 miles from Miami, FL)
- 1 day ago
As a customer service representative, youll be doing something that matters! At Mr. Rooter Plumbing, you dont need prior customer service experience or college degrees to join our team....
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
Back to results Customer Service Agent Full-time Fort Lauderdale, Florida, United States Apply now Apply now Ready to elevate your customer service game?...
This position also provides guidance to lower-level customer service staff and handles the more complex or unusual problems....
- Sweetwater, FL (10 miles from Miami, FL)
- 2 days ago
- Sweetwater, FL (10 miles from Miami, FL)
- 2 days ago
QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this position ranges from 18.3 USD to 26.12 USD and will be based...
CRC Benefits - Customer Service Representative - Group Benefits (Hybrid)
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
High school diploma or GED equivalent 2+ years of related experience in Customer Service environment in the group insurance field....
Retail Customer Service Associate
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
Are you a customer service superstar ready to take your skills to the next level?...
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Miami, FL
Highest Education Level
Customer Services in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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