Customer Service Jobs in Miami, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 12 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 12 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Associate - Temporary
- Coral Gables, FL (5 miles from Miami, FL)
- 2 days ago
- Coral Gables, FL (5 miles from Miami, FL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative-Finance-FT-BHC-#8361
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 3 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 3 days ago
Coordinates telephone contact with customers and patients to ensure quality customer service, effectively using applicable support systems....
- Pembroke Pines, FL (15 miles from Miami, FL)
- 3 days ago
- Pembroke Pines, FL (15 miles from Miami, FL)
- 3 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative (U) will provide directions as needed, assist with parking validations and assist with any needs of our patients, family, and visitors....
- Dania, FL (20 miles from Miami, FL)
- 3 days ago
- Dania, FL (20 miles from Miami, FL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Miramar, FL (15 miles from Miami, FL)
- 3 days ago
- Miramar, FL (15 miles from Miami, FL)
- 3 days ago
Customer Service Representative Miramar, FL Description Location: Miramar, FL - This is role is 100% onsite PAY: $24/hr. SCHEDULE: This is only a four day project....
Retail Customer Service Click and Collect
- Sweetwater, FL (10 miles from Miami, FL)
- 3 days ago
- Sweetwater, FL (10 miles from Miami, FL)
- 3 days ago
QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this position ranges from 18.3 USD to 26.12 USD and will be based...
Customer Service Representative
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 3 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 3 days ago
Looking to take the next step in your Customer Service career?...
Customer Service Representative
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 3 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 3 days ago
Three (3) years of customer service and/or clerical experience. Six (6) months of high-volume telephone customer service/call center experience. Prior Code Compliance experience....
Bilingual Customer Service Representative
- Hialeah, FL (7 miles from Miami, FL)
- 3 days ago
- Hialeah, FL (7 miles from Miami, FL)
- 3 days ago
Bilingual Customer Service Representative Location: On Site in Hialeah, FL 33012 $20-21 Hourly Based On Experience Looking to HIRE RIGHT AWAY!!...
- Hallandale Beach, FL (14 miles from Miami, FL)
- 3 days ago
- Hallandale Beach, FL (14 miles from Miami, FL)
- 3 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Customer Service Associate Job Miramar, FL
- Hollywood, FL (17 miles from Miami, FL)
- 3 days ago
- Hollywood, FL (17 miles from Miami, FL)
- 3 days ago
: Customer Service Representatives Location: Hollywood, FL - 33023 Positions available: 1 Job #: jo_......
Banking Customer Service Representative - On-site
- Pembroke Pines, FL (15 miles from Miami, FL)
- 4 days ago
- Pembroke Pines, FL (15 miles from Miami, FL)
- 4 days ago
Category : Customer Service/Support About TP TP is a global, digital business services company....
HVAC Customer Service Representative
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 4 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 4 days ago
The Customer Service Representative position is an opportunity to thrive in a multidimensional role that encompasses not only customer service, but also working closely with technicians and fellow Customer...
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Miami, FL
Highest Education Level
Customer Services in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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