Customer Service Jobs in Miami, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
The Customer Service Representative performs technical work which requires the application of excellence in customer service, along with a general knowledge of business principles and methods....
Customer Service Representative
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 5 hours ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 5 hours ago
Fort Lauderdale is looking for a B2B Customer Service Representative....
Remote Customer Service Representative
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 5 hours ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 5 hours ago
Were assisting a South Florida based client in hiring Remote Customer Service Representatives to join their team where you'll provide top-tier support and make a difference every day. ??...
Remote WorkLoss Prevention Customer Service Associate II
- Pembroke Pines, FL (15 miles from Miami, FL)
- 1 day ago
- Pembroke Pines, FL (15 miles from Miami, FL)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Doral, FL (6 miles from Miami, FL)
- 1 day ago
- Doral, FL (6 miles from Miami, FL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
Bilingual Customer Service Representative As a Customer Service Call Center Representative, you may work mostly on the phone....
Customer Service Representative I - 73005978
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE I - 73005978 Date: Apr 28, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (....
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
The ideal candidate will possess strong customer service skills, exceptional interpersonal abilities, and a passion for helping others succeed....
CUSTOMER SERVICE REPRESENTATIVE Accounting Now Miami, FL (Onsite) Contract to Hire Job Details We are seeking a dedicated and enthusiastic Customer Representative to join our team....
Showroom Customer Service Representative
- Coral Gables, FL (5 miles from Miami, FL)
- 2 days ago
- Coral Gables, FL (5 miles from Miami, FL)
- 2 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Associate - Temporary
- North Miami, FL (8 miles from Miami, FL)
- 2 days ago
- North Miami, FL (8 miles from Miami, FL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Agent Bilingual (English/Spanish)
- Doral, FL (6 miles from Miami, FL)
- 2 days ago
- Doral, FL (6 miles from Miami, FL)
- 2 days ago
We are seeking a bilingual Customer Service Agent to join our team at Next Day Cargo, a trusted freight forwarder since 1993....
Customer Service Representative
- Miami Gardens, FL (13 miles from Miami, FL)
- 2 days ago
- Miami Gardens, FL (13 miles from Miami, FL)
- 2 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Miami, FL
Highest Education Level
Customer Services in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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