Customer Service Jobs in Melbourne, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 27 Jobs

Pharmacy Customer Service Associate

  • Merritt Island, FL (13 miles from Melbourne, FL)
  • 4 days ago
  • Merritt Island, FL (13 miles from Melbourne, FL)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cape Canaveral, FL (22 miles from Melbourne, FL)
  • 4 days ago
  • Cape Canaveral, FL (22 miles from Melbourne, FL)
  • 4 days ago

Store 2704971: 7700 N Atlantic Ave, Cape Canaveral, Florida 32920 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • Rockledge, FL (16 miles from Melbourne, FL)
  • 4 days ago
  • Rockledge, FL (16 miles from Melbourne, FL)
  • 4 days ago

Store 2704882: 3800 Murrell Rd, Rockledge, Florida 32955 Availability - Shift/Days Part time Day Shift - Evenings Shift Lead Customer Service Representative We want you to join our team as a Customer...

Customer Care Representative I - Percepta

  • Melbourne, FL
  • 5 days ago
  • Melbourne, FL
  • 5 days ago

College degree preferred or equivalent work experience required. 1 – 2 years of customer service experience required; does not need to be in a call center position....

Customer Service Associate FT

  • Melbourne, FL
  • 5 days ago
  • Melbourne, FL
  • 5 days ago

Salary Not Available Position range in Palm Bay-Melbourne-Titusville, FL Metropolitan Statistical Area $32k - $46k Per Year Customer Service Associate FT Winn-Dixie Occupation: Customer Service Representatives...

Customer Care Representative II

  • Melbourne, FL
  • 7 days ago
  • Melbourne, FL
  • 7 days ago

The CCR will learn and execute the complete call handling process, meet expected customer service levels, support business performance goals of the program by providing a full range customer service...

Customer Service Representative, Jmn (Eastern Range)

  • Patrick AFB, FL (11 miles from Melbourne, FL)
  • 7 days ago
  • Patrick AFB, FL (11 miles from Melbourne, FL)
  • 7 days ago

Responsibilities The Customer Service Representative Associate instructs customers in equipment operation; provides technical assistance; checks equipment remotely for malfunctions....

Customer Service Representative

  • Melbourne, FL
  • 7 days ago
  • Melbourne, FL
  • 7 days ago

The Customer Service Representative is responsible for delivering prompt, professional, and courteous service to customers....

Customer Service Representative

  • Palm Bay, FL (2 miles from Melbourne, FL)
  • 7 days ago
  • Palm Bay, FL (2 miles from Melbourne, FL)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Palm Bay, FL (2 miles from Melbourne, FL)
  • 8 days ago
  • Palm Bay, FL (2 miles from Melbourne, FL)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Merritt Island, FL (13 miles from Melbourne, FL)
  • 8 days ago
  • Merritt Island, FL (13 miles from Melbourne, FL)
  • 8 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Melbourne, FL
  • 8 days ago
  • Melbourne, FL
  • 8 days ago

Our Customer Service Representatives provide outstanding client care for our students, instructors, and external customers....

Dispensary Associate - Part-Time

  • Sebastian, FL (20 miles from Melbourne, FL)
  • 12 days ago
  • Sebastian, FL (20 miles from Melbourne, FL)
  • 12 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Associate

  • Cocoa Beach, FL (17 miles from Melbourne, FL)
  • 18 days ago
  • Cocoa Beach, FL (17 miles from Melbourne, FL)
  • 18 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Representative

  • Rockledge, FL (16 miles from Melbourne, FL)
  • 25 days ago
  • Rockledge, FL (16 miles from Melbourne, FL)
  • 25 days ago

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with....

Demographic Data for Melbourne, FL

Moving to Melbourne, FL? Find some basic demographic data about Melbourne, FL below.


Local
National
166,746
5,493
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Melbourne, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Melbourne, FL offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Melbourne, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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