Customer Service Jobs in Lakeland, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Representative
- Winter Haven, FL (7 miles from Lakeland, FL)
- 30+ days ago
- Winter Haven, FL (7 miles from Lakeland, FL)
- 30+ days ago
Were looking for Customer Service Professionals for our Lakeland, FL office....
Customer Service Representative, Full or Part Time
- Winter Haven, FL (7 miles from Lakeland, FL)
- 1 day ago
- Winter Haven, FL (7 miles from Lakeland, FL)
- 1 day ago
33880 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Kathleen, FL (19 miles from Lakeland, FL)
- 1 day ago
- Kathleen, FL (19 miles from Lakeland, FL)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Customer Service Representative
- Polk City, FL (18 miles from Lakeland, FL)
- 3 days ago
- Polk City, FL (18 miles from Lakeland, FL)
- 3 days ago
Store 2707560: 207 Commonwealth Blvd, Polk City, Florida 33868 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service...
Pharmacy Customer Service Associate
- Plant City, FL (15 miles from Lakeland, FL)
- 3 days ago
- Plant City, FL (15 miles from Lakeland, FL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Team Member-7
- Davenport, FL (21 miles from Lakeland, FL)
- 4 days ago
- Davenport, FL (21 miles from Lakeland, FL)
- 4 days ago
Store - ORL-DAVENPORT, FL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Winter Haven, FL (7 miles from Lakeland, FL)
- 4 days ago
- Winter Haven, FL (7 miles from Lakeland, FL)
- 4 days ago
Customer Service Representative WHY DO WE NEED YOU?...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
PartTime Customer Service Associate Pro Weekend
- Plant City, FL (15 miles from Lakeland, FL)
- 6 days ago
- Plant City, FL (15 miles from Lakeland, FL)
- 6 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Retail Customer Service Cashier
- Davenport, FL (21 miles from Lakeland, FL)
- 6 days ago
- Davenport, FL (21 miles from Lakeland, FL)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Dispensary Associate - Full Time
- Auburndale, FL (8 miles from Lakeland, FL)
- 8 days ago
- Auburndale, FL (8 miles from Lakeland, FL)
- 8 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Bilingual Customer Success Representative I (English/Spanish)
- Lakeland, FL
- 8 days ago
- Lakeland, FL
- 8 days ago
Effectively manage inbound customer service phone and web inquiries....
Requisition No: 854222 Agency: Department of Revenue Working Title: CUSTOMER SERVICE REPRESENTATIVE - 73005905 Pay Plan: Career Service Position Number: 73005905 Salary: $37,759.92 - $47,081.16 / annually...
Demographic Data for Lakeland, FL
Moving to Lakeland, FL? Find some basic demographic data about Lakeland, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lakeland, FL
Highest Education Level
Customer Services in Lakeland, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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