Customer Service Jobs in Lakeland, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative, Full or Part Time
- Plant City, FL (15 miles from Lakeland, FL)
- 6 days ago
- Plant City, FL (15 miles from Lakeland, FL)
- 6 days ago
Store 2707358: 1121 Sparkman Rd E, Plant City, Florida 33566 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Position Offered by No Fee Staffing AgencyJob Title: Customer Service RepLocation: Lakeland, FLPay: $16.00/hourHours: Monday-Wednesday, 5pm-11pm and Saturday-Sunday, 10am-7pmDuration: Temporary to Possible...
Customer Service Representative
- Winter Haven, FL (7 miles from Lakeland, FL)
- 7 days ago
- Winter Haven, FL (7 miles from Lakeland, FL)
- 7 days ago
Customer Service Skills Proven customer support experience Negotiation, Market Knowledge, and Ability to Work Under Pressure Excellent communication, presentation skills, and active listening....
Retail Customer Service Cashier
- Davenport, FL (21 miles from Lakeland, FL)
- 8 days ago
- Davenport, FL (21 miles from Lakeland, FL)
- 8 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
RemX assisting a client in Lakeland FL seeking the following: Position: Patient Support Representative (PSR) Pay: $15.50 an hour Location : Onsite | Lakeland, FL 33810 Training : 3 Weeks – M – F...
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Agent, Part -Time, HS3, Benefits - Lakeland
- Lakeland, FL
- 9 days ago
- Lakeland, FL
- 9 days ago
The purpose of this position is to provide premier customer service and first contact resolution on requests and inquiries from Publix current and former associates (at all levels of the company), family...
Overnight Customer Service Representative 11pm-7am
- Plant City, FL (15 miles from Lakeland, FL)
- 9 days ago
- Plant City, FL (15 miles from Lakeland, FL)
- 9 days ago
Store 2707017: 1101 South Park Road, Plant City, Florida 33563 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Cashier
- Lake Wales, FL (17 miles from Lakeland, FL)
- 9 days ago
- Lake Wales, FL (17 miles from Lakeland, FL)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Location: Lakeland FL – Onsite PAY: $15.50 Hours: Monday – Friday 8am – 8pm (Must be flexible) Training: 3 weeks Time: Temp to Hire Role Title: Healthcare Customer Service Representative Responsibilities...
- Fort Meade, FL (17 miles from Lakeland, FL)
- 12 days ago
- Fort Meade, FL (17 miles from Lakeland, FL)
- 12 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
un Customer Service Associate - Urgent Requirement compensation: Earn between $20 and $24 per hour What You'll Do: Process and update customer orders (via email or EDI) Communicate with customers about...
Store 2707554: 850 County Line Rd, Lakeland, Florida 33815 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Lakeland, FL
Moving to Lakeland, FL? Find some basic demographic data about Lakeland, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lakeland, FL
Highest Education Level
Customer Services in Lakeland, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »