Customer Service Jobs in Lakeland, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative Healthcare
- Plant City, FL (15 miles from Lakeland, FL)
- 1 day ago
- Plant City, FL (15 miles from Lakeland, FL)
- 1 day ago
Join Maximus as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose....
Customer Service Representative
- Brandon, FL (24 miles from Lakeland, FL)
- 1 hour ago
- Brandon, FL (24 miles from Lakeland, FL)
- 1 hour ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Dispensary Associate - Part Time
- Auburndale, FL (8 miles from Lakeland, FL)
- 1 hour ago
- Auburndale, FL (8 miles from Lakeland, FL)
- 1 hour ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
- Haines City, FL (20 miles from Lakeland, FL)
- 12 hours ago
- Haines City, FL (20 miles from Lakeland, FL)
- 12 hours ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....
- Fort Meade, FL (17 miles from Lakeland, FL)
- 13 hours ago
- Fort Meade, FL (17 miles from Lakeland, FL)
- 13 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Pharmacy Customer Service Associate
- Haines City, FL (20 miles from Lakeland, FL)
- 22 hours ago
- Haines City, FL (20 miles from Lakeland, FL)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative I - Remote within 50 miles of Winter Haven, FL
- Winter Haven, FL (7 miles from Lakeland, FL)
- 22 hours ago
- Winter Haven, FL (7 miles from Lakeland, FL)
- 22 hours ago
MUST RESIDE WITHIN 50 MILES OF WINTER HAVEN, FL SUMMARY/OBJECTIVE: Provide superior customer service to external and internal customers by delivering a seamless experience to the customer regardless...
Remote Work- Haines City, FL (20 miles from Lakeland, FL)
- 1 day ago
- Haines City, FL (20 miles from Lakeland, FL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Afternoon Shift Requisition Id: 381712 Business Unit: LTL Location: Lakeland, FL, US, 33805 **What youll need to succeed as a Customer Service Representative at XPO...
Customer Service Representative - Afternoon Shift
- Lakeland, FL (8 miles from Lakeland, FL)
- 3 days ago
- Lakeland, FL (8 miles from Lakeland, FL)
- 3 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
IMMEDIATE HIRE Customer Service Representative
- Haines City, FL (20 miles from Lakeland, FL)
- 6 days ago
- Haines City, FL (20 miles from Lakeland, FL)
- 6 days ago
Key Responsibilities: Provide exceptional customer service during vehicle pickup appointments. Accurately complete paperwork and maintain detailed records....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fort Meade, FL (17 miles from Lakeland, FL)
- 8 days ago
- Fort Meade, FL (17 miles from Lakeland, FL)
- 8 days ago
Must possess a high level of customer service acumen....
Customer Service Representative
- Plant City, FL (15 miles from Lakeland, FL)
- 9 days ago
- Plant City, FL (15 miles from Lakeland, FL)
- 9 days ago
service....
In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....
Demographic Data for Lakeland, FL
Moving to Lakeland, FL? Find some basic demographic data about Lakeland, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lakeland, FL
Highest Education Level
Customer Services in Lakeland, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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