Customer Service Jobs in Lake Wales, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Representative
- Winter Haven, FL (12 miles from Lake Wales, FL)
- 60+ days ago
- Winter Haven, FL (12 miles from Lake Wales, FL)
- 60+ days ago
Were looking for Customer Service Professionals for our Lakeland, FL office....
Dispensary Associate - Part Time
- Poinciana, FL (21 miles from Lake Wales, FL)
- 18 hours ago
- Poinciana, FL (21 miles from Lake Wales, FL)
- 18 hours ago
-Prior experience, preferably in retail and/or customer service area is a plus. -Must have prior cash handling experience....
- Lakeland, FL (19 miles from Lake Wales, FL)
- 2 days ago
- Lakeland, FL (19 miles from Lake Wales, FL)
- 2 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Care Representative I - Remote but must reside near Englewood, CO
- Winter Haven, FL (12 miles from Lake Wales, FL)
- 3 days ago
- Winter Haven, FL (12 miles from Lake Wales, FL)
- 3 days ago
Must reside near Englewood, CO SUMMARY/OBJECTIVE: Provide superior customer service to external and internal customers by delivering a seamless experience to the customer regardless of the product,...
Remote WorkCustomer Service Agent, Part-Time, Benefits - Lakeland
- Lakeland, FL (19 miles from Lake Wales, FL)
- 4 days ago
- Lakeland, FL (19 miles from Lake Wales, FL)
- 4 days ago
The purpose of this position is to provide premier customer service and first contact resolution on requests and inquiries from Publix current and former associates (at all levels of the company), family...
Customer Service Representative
- Winter Haven, FL (12 miles from Lake Wales, FL)
- 4 days ago
- Winter Haven, FL (12 miles from Lake Wales, FL)
- 4 days ago
Customer Service Skills Proven customer support experience Negotiation, Market Knowledge, and Ability to Work Under Pressure Excellent communication, presentation skills, and active listening....
Customer Service Representative
- Lakeland, FL (19 miles from Lake Wales, FL)
- 4 days ago
- Lakeland, FL (19 miles from Lake Wales, FL)
- 4 days ago
Ascendo is seeking experienced Customer Service Representatives for an opportunity located in Lakeland!...
Customer Service Representative
- Lakeland, FL (19 miles from Lake Wales, FL)
- 4 days ago
- Lakeland, FL (19 miles from Lake Wales, FL)
- 4 days ago
Store 2700279: 1705 US Hwy 98 S, Lakeland, Florida 33801 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Winter Haven, FL (12 miles from Lake Wales, FL)
- 6 days ago
- Winter Haven, FL (12 miles from Lake Wales, FL)
- 6 days ago
Customer Service Representative Job Reference: ...-2 Date Posted: 10 July 2025 Company: GEICO Location: Winter Haven, Florida Salary: On Application Sector: Call Centre / Customer Service Job Description...
Customer Service Representative
- Lakeland, FL (19 miles from Lake Wales, FL)
- 7 days ago
- Lakeland, FL (19 miles from Lake Wales, FL)
- 7 days ago
a challenging and rewarding sales and customer service career?...
- Lakeland, FL (19 miles from Lake Wales, FL)
- 7 days ago
- Lakeland, FL (19 miles from Lake Wales, FL)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Lakeland, FL (19 miles from Lake Wales, FL)
- 8 days ago
- Lakeland, FL (19 miles from Lake Wales, FL)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Lakeland, FL (19 miles from Lake Wales, FL)
- 8 days ago
- Lakeland, FL (19 miles from Lake Wales, FL)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4600 Us Highway 98 N, Lakeland,...
Customer Service Representative Needed for Small Project
- Davenport, FL (19 miles from Lake Wales, FL)
- 10 days ago
- Davenport, FL (19 miles from Lake Wales, FL)
- 10 days ago
Customer Service Representative Needed for Small Project (Remote) compensation: $150 fixed price for 1 hour I'm looking for someone to do a real-time live phone call with an internal resource so the...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Lake Wales, FL
Moving to Lake Wales, FL? Find some basic demographic data about Lake Wales, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lake Wales, FL
Highest Education Level
Customer Services in Lake Wales, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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