Customer Service Jobs in Jacksonville, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Switzerland, FL (21 miles from Jacksonville, FL)
- 1 day ago
- Switzerland, FL (21 miles from Jacksonville, FL)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Orange Park, FL (16 miles from Jacksonville, FL)
- 2 days ago
- Orange Park, FL (16 miles from Jacksonville, FL)
- 2 days ago
VCA All Animal Hospital is hiring a Client Service Representative to join our team! About Us At VCA All Animal Hospital we are a small animal general practice, with 4 DVM's, and are AAHA...
Customer Service Representative - Logistics Experience
- Jacksonville, FL
- 4 days ago
- Jacksonville, FL
- 4 days ago
Salary Not Available Position range in Jacksonville, FL Metropolitan Statistical Area $36k - $48k Per Year Customer Service Representative - Logistics Experience (Not Available) Occupation: Customer...
Customer Service Representative, Full or Part Time
- Saint Johns, FL (21 miles from Jacksonville, FL)
- 4 days ago
- Saint Johns, FL (21 miles from Jacksonville, FL)
- 4 days ago
Store 2721414: 1740 W County Rd 210, Saint Johns, Florida 32259 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Apply Description General Job Summary The Customer Service Associate (CSA) is responsible for taking incoming calls on a multiple phone line system (queue) in addition to making outbound calls....
Customer Service Representative
- Ponte Vedra Beach, FL (23 miles from Jacksonville, FL)
- 5 days ago
- Ponte Vedra Beach, FL (23 miles from Jacksonville, FL)
- 5 days ago
Customer Service Representative Nader's Pest Raiders is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Accounts Manager / Customer Service Representative
- Jacksonville, FL
- 5 days ago
- Jacksonville, FL
- 5 days ago
Job Overview: We are looking for a reliable, upbeat, and professional Accounts Manager / Customer Service Representative to join our team....
Retail Customer Service Cashier
- Baldwin, FL (15 miles from Jacksonville, FL)
- 7 days ago
- Baldwin, FL (15 miles from Jacksonville, FL)
- 7 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Hilliard, FL (24 miles from Jacksonville, FL)
- 7 days ago
- Hilliard, FL (24 miles from Jacksonville, FL)
- 7 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
service to members....
Service Representative position in our Jacksonville, FL branch....
One year related experience required with customer service preferred....
Demographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Jacksonville, FL
Highest Education Level
Customer Services in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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