Customer Service Jobs in Fort Myers, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 36 Jobs

Customer Service Representative

  • Fort Myers, FL (2 miles from Fort Myers, FL)
  • 15 hours ago
  • Fort Myers, FL (2 miles from Fort Myers, FL)
  • 15 hours ago

Requisition Number: 207578 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Retail Customer Service Supervisor

  • Estero, FL (18 miles from Fort Myers, FL)
  • 23 hours ago
  • Estero, FL (18 miles from Fort Myers, FL)
  • 23 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Customer Service Associate

  • Bonita Springs, FL (21 miles from Fort Myers, FL)
  • 1 day ago
  • Bonita Springs, FL (21 miles from Fort Myers, FL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer service representative / part delivery

  • Fort Myers, FL
  • 1 day ago
  • Fort Myers, FL
  • 1 day ago

Responsibilities: Runs a routine parts delivery route to customers providing value and support to customers Sells and Markets parts and service sales such as extended warranties, parts stocking plans...

Customer Service Representative

  • Punta Gorda, FL (22 miles from Fort Myers, FL)
  • 2 days ago
  • Punta Gorda, FL (22 miles from Fort Myers, FL)
  • 2 days ago

Store 2707227: 5169 Duncan Rd, Punta Gorda, Florida 33982 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

  • No Fort Myers, FL (6 miles from Fort Myers, FL)
  • 2 days ago
  • No Fort Myers, FL (6 miles from Fort Myers, FL)
  • 2 days ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Pharmacy Customer Service Associate

  • Bonita Springs, FL (21 miles from Fort Myers, FL)
  • 3 days ago
  • Bonita Springs, FL (21 miles from Fort Myers, FL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Inbound Customer Service Representative

  • Fort Myers, FL
  • 4 days ago
  • Fort Myers, FL
  • 4 days ago

The ideal candidate will have some customer service experience, such as in a retail, restaurant, or call center environment....

Customer Service Representative / Parks & Recreation

  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 5 days ago
  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 5 days ago

Customer Service Representative / Parks & Recreation / Art Studio #8909 Salary $39,748.80 - $62,212.80 Annually Location CITY OF CAPE CORAL, FL Job Type Full-Time Regular Job Number 08909 Department...

Lead Customer Service Representative

  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 6 days ago
  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 6 days ago

Store 2707693: 5 Del Prado Blvd N, Cape Coral, Florida 33990 Shift Availability Days - Days Job Type Full time Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate

  • Punta Gorda, FL (22 miles from Fort Myers, FL)
  • 6 days ago
  • Punta Gorda, FL (22 miles from Fort Myers, FL)
  • 6 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative - UniFirst First Aid + Safety

  • Fort Myers, FL
  • 6 days ago
  • Fort Myers, FL
  • 6 days ago

UniFirst First Aid + Safety is seeking a reliable and hardworking Customer Service Representative to join our community....

Customer Service Representative / Parks & Recreation / Art Studio #8909

  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 6 days ago
  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 6 days ago

CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION An Equal Opportunity Employer and Drugfree Workplace...

PRN Customer Service Representative - Peds Primary - Page Field

  • Fort Myers, FL
  • 7 days ago
  • Fort Myers, FL
  • 7 days ago

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...

The Float Customer Service Representative position is responsible for providing an excellent customer experience....

Demographic Data for Fort Myers, FL

Moving to Fort Myers, FL? Find some basic demographic data about Fort Myers, FL below.


Local
National
275,378
9,820
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Fort Myers, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fort Myers, FL offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fort Myers, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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