Customer Service Jobs in Fernandina Beach, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Hilliard, FL (22 miles from Fernandina Beach, FL)
- 1 day ago
- Hilliard, FL (22 miles from Fernandina Beach, FL)
- 1 day ago
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
Customer Service Representative (CSR) - Retail Glass Store - Beaches
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 1 day ago
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 1 day ago
Primary Role of a Customer Service Representative Representative of Lee & Cates Glass - "front-line" contact with the customer....
Dispensary Associate - Part Time
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 1 day ago
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 1 day ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Pharmacy Customer Service Associate
- Neptune Beach, FL (21 miles from Fernandina Beach, FL)
- 2 days ago
- Neptune Beach, FL (21 miles from Fernandina Beach, FL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Callahan, FL (18 miles from Fernandina Beach, FL)
- 12 days ago
- Callahan, FL (18 miles from Fernandina Beach, FL)
- 12 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Lead Customer Service Representative
- Atlantic Beach, FL (18 miles from Fernandina Beach, FL)
- 20 days ago
- Atlantic Beach, FL (18 miles from Fernandina Beach, FL)
- 20 days ago
Store 2721401: 2425 Mayport Rd, Atlantic Beach, Florida 32233 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Full or Part Time
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 20 days ago
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 20 days ago
Store 2721187: 1601 Penman Rd, Jacksonville Beach, Florida 32250 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Atlantic Beach, FL (18 miles from Fernandina Beach, FL)
- 20 days ago
- Atlantic Beach, FL (18 miles from Fernandina Beach, FL)
- 20 days ago
Store 2721401: 2425 Mayport Rd, Atlantic Beach, Florida 32233 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Jacksonville, FL (23 miles from Fernandina Beach, FL)
- 30+ days ago
- Jacksonville, FL (23 miles from Fernandina Beach, FL)
- 30+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 30+ days ago
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 30+ days ago
Store 2721210: 1031 Beach Blvd, Jacksonville Beach, Florida 32250 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Sales & Customer Service Associate
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 30+ days ago
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Customer Service Cashier
- Jacksonville, FL (13 miles from Fernandina Beach, FL)
- 30+ days ago
- Jacksonville, FL (13 miles from Fernandina Beach, FL)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Store #120
- Kingsland, GA (19 miles from Fernandina Beach, FL)
- 45+ days ago
- Kingsland, GA (19 miles from Fernandina Beach, FL)
- 45+ days ago
Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....
Customer Service Representative, Full or Part Time (Macon)
- Kingsland, GA (19 miles from Fernandina Beach, FL)
- 60+ days ago
- Kingsland, GA (19 miles from Fernandina Beach, FL)
- 60+ days ago
Store 2745061: 1211 E King Ave, Kingsland, Georgia 31548 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Fernandina Beach, FL
Moving to Fernandina Beach, FL? Find some basic demographic data about Fernandina Beach, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Fernandina Beach, FL
Highest Education Level
Customer Services in Fernandina Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »