Customer Service Jobs in Apopka, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 82 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

A minimum of 6 months related work experience is required with customer service experience preferred....

Liberty Mutual Insurance

Licensed Customer Service Representative

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Customer Accounts Advisor

  • Leesburg, FL (21 miles from Apopka, FL)
  • 2 hours ago
  • Leesburg, FL (21 miles from Apopka, FL)
  • 2 hours ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative

  • Lockhart, FL (5 miles from Apopka, FL)
  • 8 hours ago
  • Lockhart, FL (5 miles from Apopka, FL)
  • 8 hours ago

Complete various special projects as required Requirements Qualifications to be a Customer Service Representative: Previous work experience in Specialty Pharmacy or Customer Service Professional level...

Customer Service Representative

  • Orlando, FL (11 miles from Apopka, FL)
  • 8 hours ago
  • Orlando, FL (11 miles from Apopka, FL)
  • 8 hours ago

Kelly Services is seeking an onsite Customer Service Representative for a busy manufacturer located in Orlando, FL 32837. Pay- $25/hour....

Retail Customer Service Associate

  • Sanford, FL (17 miles from Apopka, FL)
  • 10 hours ago
  • Sanford, FL (17 miles from Apopka, FL)
  • 10 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Orlando, FL (11 miles from Apopka, FL)
  • 1 day ago
  • Orlando, FL (11 miles from Apopka, FL)
  • 1 day ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Winter Park, FL (10 miles from Apopka, FL)
  • 1 day ago
  • Winter Park, FL (10 miles from Apopka, FL)
  • 1 day ago

The full range of this position is listed: Customer Service Representative I: $20.22 -$24.82 (5880) Customer Service Representative II: $21.74 - $26.67 (5878) GENERAL PURPOSE: The Customer Service Representative...

Customer Service Representative

  • Longwood, FL (10 miles from Apopka, FL)
  • 1 day ago
  • Longwood, FL (10 miles from Apopka, FL)
  • 1 day ago

Store 2706791: 1290 N Ronald Reagan Blvd, Longwood, Florida 32750 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Lockhart, FL (5 miles from Apopka, FL)
  • 1 day ago
  • Lockhart, FL (5 miles from Apopka, FL)
  • 1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Orlando, FL (11 miles from Apopka, FL)
  • 2 days ago
  • Orlando, FL (11 miles from Apopka, FL)
  • 2 days ago

Kelly Services is seeking an onsite Customer Service Representative for a busy manufacturer located in Orlando, FL 32837. Pay- $25/hour....

Pharmacy Customer Service Associate

  • Bay Lake, FL (19 miles from Apopka, FL)
  • 3 days ago
  • Bay Lake, FL (19 miles from Apopka, FL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Altamonte Springs, FL (9 miles from Apopka, FL)
  • 4 days ago
  • Altamonte Springs, FL (9 miles from Apopka, FL)
  • 4 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Associate - Temporary

  • Orange City, FL (22 miles from Apopka, FL)
  • 4 days ago
  • Orange City, FL (22 miles from Apopka, FL)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Orlando, FL (11 miles from Apopka, FL)
  • 4 days ago
  • Orlando, FL (11 miles from Apopka, FL)
  • 4 days ago

Primary Job Location: Orlando District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Location State:...

Demographic Data for Apopka, FL

Moving to Apopka, FL? Find some basic demographic data about Apopka, FL below.


Local
National
104,890
2,262
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Apopka, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Apopka, FL offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Apopka, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »