Customer Service Jobs in Altamonte Springs, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 77 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

A minimum of 6 months related work experience is required with customer service experience preferred....

Liberty Mutual Insurance

Licensed Customer Service Representative

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Customer Service Agent

  • Belle Isle, FL (13 miles from Altamonte Springs, FL)
  • 3 hours ago
  • Belle Isle, FL (13 miles from Altamonte Springs, FL)
  • 3 hours ago

At SIXT, a first-class customer experience and outstanding customer service are our top priorities....

Customer Service Associate - Temporary

  • Kissimmee, FL (24 miles from Altamonte Springs, FL)
  • 5 hours ago
  • Kissimmee, FL (24 miles from Altamonte Springs, FL)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Work From Home (Orlando, FL)

  • Orlando, FL (8 miles from Altamonte Springs, FL)
  • 19 hours ago
  • Orlando, FL (8 miles from Altamonte Springs, FL)
  • 19 hours ago

Required Qualifications -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....

Remote Work

Customer Service Representative

  • Lockhart, FL (5 miles from Altamonte Springs, FL)
  • 1 day ago
  • Lockhart, FL (5 miles from Altamonte Springs, FL)
  • 1 day ago

Complete various special projects as required Requirements Qualifications to be a Customer Service Representative: Previous work experience in Specialty Pharmacy or Customer Service Professional level...

Customer Service Representative

  • Orlando, FL (8 miles from Altamonte Springs, FL)
  • 1 day ago
  • Orlando, FL (8 miles from Altamonte Springs, FL)
  • 1 day ago

Kelly Services is seeking an onsite Customer Service Representative for a busy manufacturer located in Orlando, FL 32837. Pay- $25/hour....

Retail Customer Service Associate

  • Sanford, FL (12 miles from Altamonte Springs, FL)
  • 1 day ago
  • Sanford, FL (12 miles from Altamonte Springs, FL)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Orlando, FL (8 miles from Altamonte Springs, FL)
  • 1 day ago
  • Orlando, FL (8 miles from Altamonte Springs, FL)
  • 1 day ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Winter Park, FL (4 miles from Altamonte Springs, FL)
  • 1 day ago
  • Winter Park, FL (4 miles from Altamonte Springs, FL)
  • 1 day ago

The full range of this position is listed: Customer Service Representative I: $20.22 -$24.82 (5880) Customer Service Representative II: $21.74 - $26.67 (5878) GENERAL PURPOSE: The Customer Service Representative...

Customer Service Representative

  • Longwood, FL (3 miles from Altamonte Springs, FL)
  • 2 days ago
  • Longwood, FL (3 miles from Altamonte Springs, FL)
  • 2 days ago

Store 2706791: 1290 N Ronald Reagan Blvd, Longwood, Florida 32750 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Lockhart, FL (5 miles from Altamonte Springs, FL)
  • 2 days ago
  • Lockhart, FL (5 miles from Altamonte Springs, FL)
  • 2 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Orlando, FL (8 miles from Altamonte Springs, FL)
  • 2 days ago
  • Orlando, FL (8 miles from Altamonte Springs, FL)
  • 2 days ago

Kelly Services is seeking an onsite Customer Service Representative for a busy manufacturer located in Orlando, FL 32837. Pay- $25/hour....

Pharmacy Customer Service Associate

  • Bay Lake, FL (20 miles from Altamonte Springs, FL)
  • 4 days ago
  • Bay Lake, FL (20 miles from Altamonte Springs, FL)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Altamonte Springs, FL
  • 4 days ago
  • Altamonte Springs, FL
  • 4 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Demographic Data for Altamonte Springs, FL

Moving to Altamonte Springs, FL? Find some basic demographic data about Altamonte Springs, FL below.

Local
National
61,314
2,343
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Altamonte Springs, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Altamonte Springs, FL offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Altamonte Springs, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »