Customer Service Jobs in District of Columbia
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....
Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Washington, D.C. Branch location....
Job Title: Customer Service Representative (FBI BOC) Job Summary: EMCOR Government Services is seeking a Customer Service Representative who will provide superb customer service assistance in support...
Customer service Representative (Frederick) Runners inc English muffins way compensation: Will commensurate with experience employment type: job title: Customer Service We're Hiring: Customer Service...
All you need for the Customer Care Representative role is: Must reside in Washington D.C. 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience with...
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: DC, Washington, United States Of America Views:2 Duties will include but are not limited to, checking stock on the...
Qualifications What We're Looking For: Previous customer service experience, preferably in healthcare or insurance. Strong verbal and written communication skills....
Assist in coordinating community activities and social events to build resident relationships WHAT YOU'LL NEED TO SUCCEED (REQUIREMENTS) Experience in customer service-related fields such as hospitality...
Description: Our client is seeking a Temporary Customer Service Representative for a contract-to-hire role....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Washington, DC
- 25 days ago
- Washington, DC
- 25 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
The Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers...
Bilingual Healthcare Customer Service Representative - Spanish-English - Remote USA
- Washington, DC
- 30+ days ago
- Washington, DC
- 30+ days ago
As a**Bilingual Healthcare Customer Service Representative - Spanish-English working remotely**, youll be a part of bringing humanity to business....
Remote WorkDemographic Data for District of Columbia
Moving to District of Columbia? Find some basic demographic data about District of Columbia below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in District of Columbia
Highest Education Level
Customer Services in District of Columbia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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