Customer Service Jobs in District of Columbia
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Description: Our client is seeking a Temporary Customer Service Representative for a contract-to-hire role....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Washington, DC
- 23 hours ago
- Washington, DC
- 23 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...
Customer Service Representative, Specialized Services Bagster
- Washington, DC
- 1 day ago
- Washington, DC
- 1 day ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Customer Service Representative, Life Contact Center
- Washington, DC
- 1 day ago
- Washington, DC
- 1 day ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkYou will inform the field of daily customer service promotions along with providing them with error free orders....
The Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers...
Our Customer Service Representatives act as the first point of contact for Montgomery County residents and Parks staff inquiries....
Bilingual Healthcare Customer Service Representative - Spanish-English - Remote USA
- Washington, DC
- 10 days ago
- Washington, DC
- 10 days ago
As a**Bilingual Healthcare Customer Service Representative - Spanish-English working remotely**, youll be a part of bringing humanity to business....
Remote WorkHealthcare Customer Service Representative - Remote USA
- Washington, DC
- 10 days ago
- Washington, DC
- 10 days ago
As a**Healthcare Customer Service Representative working remotely**, youll be a part of bringing humanity to business....
Remote WorkExamples of General Tasks Related to Customer Service Responsibilities include, but are not limited to: Customer Service -Order entry and order management....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Job Title Remote Customer Service Associate What does a successful Remote Customer Service Associate do at Fiserv?...
Remote WorkDemographic Data for District of Columbia
Moving to District of Columbia? Find some basic demographic data about District of Columbia below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in District of Columbia
Highest Education Level
Customer Services in District of Columbia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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