Customer Service Jobs in Washington Navy Yard, DC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Showroom Customer Service Representative
- Chantilly, VA (22 miles from Washington Navy Yard, DC)
- 4 hours ago
- Chantilly, VA (22 miles from Washington Navy Yard, DC)
- 4 hours ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative
- Jessup, MD (21 miles from Washington Navy Yard, DC)
- 8 hours ago
- Jessup, MD (21 miles from Washington Navy Yard, DC)
- 8 hours ago
REQUIREMENTS: - Minimum of 1 year in customer service or sales experience. - Demonstrated strong computer skills (JDE experience preferred). - Basic computer skills....
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Alexandria, VA (5 miles from Washington Navy Yard, DC)
- 12 hours ago
- Alexandria, VA (5 miles from Washington Navy Yard, DC)
- 12 hours ago
Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction....
Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....
- Saint Charles, MD (22 miles from Washington Navy Yard, DC)
- 14 hours ago
- Saint Charles, MD (22 miles from Washington Navy Yard, DC)
- 14 hours ago
Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...
Retail Customer Service Supervisor
- Germantown, MD (21 miles from Washington Navy Yard, DC)
- 16 hours ago
- Germantown, MD (21 miles from Washington Navy Yard, DC)
- 16 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Veterinary Receptionist / Client Service Representative (Full Time)
- Gaithersburg, MD (18 miles from Washington Navy Yard, DC)
- 16 hours ago
- Gaithersburg, MD (18 miles from Washington Navy Yard, DC)
- 16 hours ago
service, i.e. veterinary, restaurant, retail, or service business Candidate must have a high school diploma or equivalent....
- Adelphi, MD (8 miles from Washington Navy Yard, DC)
- 16 hours ago
- Adelphi, MD (8 miles from Washington Navy Yard, DC)
- 16 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Automotive Customer Service Representative
- Centreville, VA (23 miles from Washington Navy Yard, DC)
- 1 day ago
- Centreville, VA (23 miles from Washington Navy Yard, DC)
- 1 day ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Remote --- Customer Service Representative
- Montgomry Vlg, MD (18 miles from Washington Navy Yard, DC)
- 1 day ago
- Montgomry Vlg, MD (18 miles from Washington Navy Yard, DC)
- 1 day ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote Work- Forestville, MD (8 miles from Washington Navy Yard, DC)
- 1 day ago
- Forestville, MD (8 miles from Washington Navy Yard, DC)
- 1 day ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
- Waldorf, MD (21 miles from Washington Navy Yard, DC)
- 2 days ago
- Waldorf, MD (21 miles from Washington Navy Yard, DC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Sterling, VA (22 miles from Washington Navy Yard, DC)
- 2 days ago
- Sterling, VA (22 miles from Washington Navy Yard, DC)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45425 Dulles Crossing Plz, Sterling...
Customer Service Representative
- Brandywine, MD (20 miles from Washington Navy Yard, DC)
- 2 days ago
- Brandywine, MD (20 miles from Washington Navy Yard, DC)
- 2 days ago
Responsibilities for this Customer Service Representative include, but are not limited to: Take iing calls from our customers and provide excellent customer service....
Retail Customer Experience Associate, Springfield - Full Time
- Springfield, VA (14 miles from Washington Navy Yard, DC)
- 2 days ago
- Springfield, VA (14 miles from Washington Navy Yard, DC)
- 2 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Washington Navy Yard, DC
Highest Education Level
Customer Services in Washington Navy Yard, DC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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